Problems reaching NTP servers

[csearle]

Feb 7 19:54:20 TrueNas kernel: lo0: link state changed to UP
Feb 7 19:54:23 TrueNas 1 2022-02-07T19:54:23.122586-05:00 TrueNas.local ntpd 1049 - - restrict: ignoring line 11, address/host '1.freebsd.pool.ntp.org' unusable.
Feb 7 19:54:24 TrueNas syslog-ng[2442]: syslog-ng starting up; version='3.29.1'
Feb 7 19:54:24 TrueNas kernel: pid 855 (syslog-ng), jid 0, uid 0: exited on signal 6 (core dumped)
Feb 7 19:54:33 TrueNas 1 2022-02-07T19:54:33.132789-05:00 TrueNas.local ntpd 1049 - - restrict: ignoring line 12, address/host '2.freebsd.pool.ntp.org' unusable.
Feb 8 00:00:00 TrueNas syslog-ng[2442]: Configuration reload request received, reloading configuration;
Feb 8 00:00:00 TrueNas syslog-ng[2442]: Configuration reload finished;

Not sure what needs to be done im hopping someone can point me in the right direction..

 

[sretalla]

I have a feeling you have no network connection (other than the loopback that's shown there), so NTP can't contact the servers and syslog is crashing (probably for the same reason).

What are you seeing in terms of symptoms on the system? That post doesn't give a lot of context.

 

[jgreco]

Can you ping 8.8.8.8 from the NAS host? (hey look I managed to cross NANOG with TrueNAS)

Some networks have been firewalling port 123 which can break ntpd.

 

[csearle]

root@TrueNas[~]# ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8): 56 data bytes
64 bytes from 8.8.8.8: icmp_seq=0 ttl=119 time=23.317 ms
64 bytes from 8.8.8.8: icmp_seq=1 ttl=119 time=21.999 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=119 time=22.772 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=119 time=24.090 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=119 time=23.140 ms
64 bytes from 8.8.8.8: icmp_seq=5 ttl=119 time=22.957 ms
64 bytes from 8.8.8.8: icmp_seq=6 ttl=119 time=22.286 ms
64 bytes from 8.8.8.8: icmp_seq=7 ttl=119 time=21.662 ms
64 bytes from 8.8.8.8: icmp_seq=8 ttl=119 time=22.720 ms

 

[jgreco]

So you have connectivity, but perhaps ntpd isn't syncing. Post the results of "ntpq -p" and/or review the following thread:

NTP not syncing

I noticed my clock was off; turns out ntpd isn't able to connect. I can't find *any* NTP config in FreeNAS, so I don't see that I could have altered it stupidly, and it's been working for years. Clearly it's NOT able to reach the servers: [root@fsfs ~]# ntpq -p remote...

www.truenas.com

 

[csearle]

After the lates update for TrueNas came out I updated my test bench, two days after the release.. Noticed I didn't get an errors. Not thinking anything of it, I was getting errors on my main machine, I looked up this error and tired a few things, noted in this thread. After updating my main machine I wasn't getting this error..

 

[winnielinnie]

I've had multiple issues with the default NTP servers that TrueNAS Core uses (i.e, freebsd.pool.ntp.org).

Under System -> NTP Servers, I only use us.pool.ntp.org, and I've been happy ever since.

The same is true for a friend's TrueNAS server that we built for them. Same issues with the default NTP servers. We deleted them, then added us.pool.ntp.org as the only server to use. No problems ever since.

EDIT: Obviously if not in the United States, use what is applicable for your location.

 

[csearle]

I wonder if there is a ca.pool.ntp.org

 

[Redcoat]

wonder if there is a ca.pool.ntp.org

There is.

 

[csearle]

Good to know thanks

 

[Patrick M. Hausen]

Could you change the subject of this thread to "NTP questions" or similar? Thanks.

 

[jgreco]

Could you change the subject of this thread to "NTP questions" or similar? Thanks.

Sorry, my bad, I intended to do that like three separate times. FTFY.

 

[csearle]

Thanks for that... much appreciated