Problem importation Please Help

[Avirex]

Hello everyone,
I have a big problem with my nas , when I'm on the interface freenas I see the name of my pool but it says " Error getting available space" if I do a zpool import is what I get:

Code:

pool : Storage
id: 9598606699611840178
state: UNAVAIL
status: One or more devices are missing from the system .
Action : The pool cannot be imported . Attach the missing devices and try again .
see : http://illumos.org/msg/ZFS-8000-6X config:
Storage UNAVAIL missing device
gptid/6029a175-ad9b-11e2-86b0-50e549d4d72e ONLINE
gptid/6087890e-ad9b-11e2-86b0-50e549d4d72e ONLINE
gptid/6161b58a-ad9b-11E2-86b0-50e549d4d72e ONLINE
gptid/61c57a67-ad9b-11e2-86b0-50e549d4d72e ONLINE
gptid/6224a6bb-ad9b-11e2-86b0-50e549d4d72e ONLINE
Additional devices are known to be share of this pool , though Their exact configuration cannot be Determined .

There I see 5 HDD while I 6, when I go to " view records" I see 6 discs but one of them the serial num does not appear, note that I change a HDD that apparassait more I really do not know what to do!
If you have an idea or manip I'm interested.
thank you

 

[cyberjock]

That glob of mess isn't worth reading.. please post it in CODE tags so it's legible.

Thanks.

 

[Avirex]

Sorry

 

[cyberjock]

Well, you didn't do a copy/paste so you have no formatting.

But, it looks like you probably had a 6 disk striped pool. So if any disk failed you'd lose everything. In your case, you did lose a disk, so you have nothing. I'd find the missing disk and see if it really is bad. If it really is bad you can try contacting some data recovery experts and for 4-figures they might be able to recover your bad disk, which might allow you to mount the pool.

But aside from that, your data is gone. :(

Stripes are accidents waiting to happen.

 

[Avirex]

Hello,
There really is no manipulation I can do?
Thank

 

[cyberjock]

Nope. Stripes are irresponsible with important data for just the reason you've demonstrated. :(

 

[delphij]

Can you post the output from the following commands:

1) camcontrol devlist

2) glabel status

?

 

[Avirex]

Yes :

Code:

[root@AVIREX-NAS ~]# camcontrol devlist                                       
<ST2000DM001-1CH164 CC24>          at scbus1 target 0 lun 0 (ada0,pass0)       
<ST31000524AS JC45>                at scbus2 target 0 lun 0 (ada1,pass1)       
<ST1000DM003-9YN162 CC4H>          at scbus3 target 0 lun 0 (ada2,pass2)       
<ST2000DM001-9YN164 CC4H>          at scbus4 target 0 lun 0 (ada3,pass3)       
<ST31000524AS JC4B>                at scbus5 target 0 lun 0 (ada4,pass4)       
<CF Card Ver6.00>                  at scbus6 target 0 lun 0 (ada5,pass5) 

Code:

[root@AVIREX-NAS ~]# glabel status                                             
                                      Name  Status  Components                 
gptid/6029a175-ad9b-11e2-86b0-50e549d4d72e    N/A  ada0p2                     
gptid/6161b58a-ad9b-11e2-86b0-50e549d4d72e    N/A  ada1p2                     
gptid/61c57a67-ad9b-11e2-86b0-50e549d4d72e    N/A  ada2p2                     
gptid/6087890e-ad9b-11e2-86b0-50e549d4d72e    N/A  ada3p2                     
gptid/6224a6bb-ad9b-11e2-86b0-50e549d4d72e    N/A  ada4p2                     
                            ufs/FreeNASs3    N/A  ada5s3                     
                            ufs/FreeNASs4    N/A  ada5s4                     
                            ufs/FreeNASs1a    N/A  ada5s1a

I want to say that I left the failed disk
Thank

 

[delphij]

Wait -- so you actually have a drive failed? In a stripped configuration, this situation is not recoverable, please recover from a backup.

However, if the drive is not totally dead (can be read, but just a few sectors are failed), we can still try some recovery procedures. Please reply if that's the case and you have a spare, blank hard drive that is at least of the same size of the failed hard drive handy.

 

[Avirex]

The disc is not recognized, it turns, makes no particular noise but is not recognized, I can just replace it with a new disc, 1 of 6 case and you lose everything?

 

[delphij]

The disc is not recognized, it turns, makes no particular noise but is not recognized, I can just replace it with a new disc, 1 of 6 case and you lose everything?

Unfortunately, yes. In all stripped (equivalent to RAID-0) configurations, losing any single disk means all data is unrecoverable. The only hope is to seek help from professional data recovery people (likely be pretty expensive): based on what you have described, it's likely that your hard drive's controller board is bad, and this type of damage is usually not DIY serviceable. I would recommend examining your power supply in the meantime, as it may be not supplying enough power and that would also negatively impact disk lifetime.

If data is important you should use RAID-Z (or RAID-Z if there are more than 8 disks in a row, or if the disks are large or of bad quality) or mirror, which have built-in redundancy, plus backup them regularly to a different system.

 

[Avirex]

Hello, ok and if I created a new pool with these disks by changing the defective HDD and I'm trying to retrieve data with gparted for example, is it possible that I found?
cordially

 

[Starpulkka]

Is your hdd Seagate Barracuda 7200.11 series? Some of them have firmwarebug that causes hdd lockup, and bios cant reconise it. There is some possibly if you got seagate and its locked up, to have it unlocked and successfully get it working again, you can google it on seagate forums. Of course have you checked cables or does port work etc. before you doom your hdd to be dead? Edit: Ofcourse who did your stripe did think that your data is not valuable so not sure is it worth the trouble.

 

[Avirex]

Hello, my HDD is 7200.12 (ST31000528AS), I tested it on another PC and it is the same, how to update the firmware if it is not recognized?
thank you

 

[Starpulkka]

Well you not upgrade firmware, you first have unlock drive by using nokia phone cable like this View: http://www.youtube.com/watch?v=Yg-yVfD55tY

or this View: http://www.youtube.com/watch?v=CDlcYCeJPSg

Might be also that you got some other broblem at drive. Try use google more as theres might be people at same situation like yours, or seagate forums.

Might not even work at all because of mighty zfs behavior. Some same cases drive has become alive its own.

 

[cyberjock]

Umm. OP has a 7200.12. I thought the bug was 7200.11s only(and then only the ones with certain firmware versions).

I have the cable you need next to me since I had to do this to a friend's disk.. haha