jail loses connection but TrueNas still accessible

[ruzifan]

hey guys,

recently i been havbing this issue where after like a week or so, i lose connection to all my Jails.. and when i go to Jails menu, it says Http:dhcp://8080

i don't know why that's h appening.
However, access to my Truenas sitll works. my SMB still works, because i can accesss my Share drives from Windows etc.. but jails just stops working.

I have to restart truenas and it works again.

 

[ruzifan]

Bump

 

[ruzifan]

bump, i desperately need help solving this plz. I'm having continuous disconnection every 6 day. it's the exact same behavior. I changed the jail from DHCP to Static IP, and still after 6th day, i can't access those jails using the IP. However, my SMB remains working as i can access them from my pc, mac, nvidia sheild, literally anywhere. I can also root into truenas.

 

[sretalla]

You're not really providing a lot to work with in order to help... I guess that's why nobody is responding.

Are the services in the jails actually running when you lose access? Are the jails still started?

 

[Patrick M. Hausen]

VNET or NAT? If VNET: bridge interface statically created in advance? IP address on the bridge interface and not on the physical interface? Hardware offloading disabled for the physical interface?

 

[ruzifan]

You're not really providing a lot to work with in order to help... I guess that's why nobody is responding.

Are the services in the jails actually running when you lose access? Are the jails still started?

no, i can't access any services. Yes Jail still shows as started.
Lets say i have Sonarr running upon restart of truenas. It will work fine. after the 6th day, the jail will show "starter" however, i won't be able to access sonarr. i have to restart truenass again before i can start it.

 

[ruzifan]

VNET or NAT? If VNET: bridge interface statically created in advance? IP address on the bridge interface and not on the physical interface? Hardware offloading disabled for the physical interface?

it's VNET.

Basically i had an intel NIC. https://www.amazon.ca/gp/product/B06XHBCSF4/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

I never had any issues when connected to that.

Then i just recently swapped to Chelsio 10Gbe Dual SPF+ N320E T320 card.

At first i wasn't getting IP because my intel NIC was still active. Then i used TUNABLES to disable all my other NICs. then my Chelsio card started getting IP and working.

It's odd that my SMB, access to freenas all works excep the jails just doesnt after 6 days.

 

[Patrick M. Hausen]

You did not answer any of my questions but the first one.

Did you statically create the bridge interface?
Did you assign the IP address to your bridge interface and not to the Chelsio card?
Did you disable hardware offloading for the Chelsio card?

You MUST do all of these if you want to run jails reliably.

 

[ruzifan]

You did not answer any of my questions but the first one.

Did you statically create the bridge interface?
Did you assign the IP address to your bridge interface and not to the Chelsio card?
Did you disable hardware offloading for the Chelsio card?

You MUST do all of these if you want to run jails reliably.

sorry im not an expert with networking so having hard time answering those questions.

what do you mean by the bridge interface? where can i check this. When i click on Interface, then i click on "CXGB1" which is my SPF+ port that i use.. i don't see the "Type". It only has Name, Description and DHCP

I can confirm hardware offloading is NOT disabled.

 

[Patrick M. Hausen]

Reboot your NAS with all jails disabled.
Go to the Network > Interfaces UI. Click Add, select type Bridge, name it bridge0, add CXGB1 as a member interface, Test and Save.
Remove the DHCP setting from CXGB1, add a static IP address to bridge0. Test and Save. Don't forget to statically set Gateway and DNS in Network > Global Settings.
Edit CXGB1, check the box "Disable Hardware Offloading". Test and Save.

Edit all your jails, set the vnet_default_interface to "none".
Down in the Network section set the interfaces to "vnet0:bridge0".
Re-enable your jails.

HTH,
Patrick

 

[sretalla]

no, i can't access any services. Yes Jail still shows as started.
Lets say i have Sonarr running upon restart of truenas. It will work fine. after the 6th day, the jail will show "starter" however, i won't be able to access sonarr. i have to restart truenass again before i can start it.

Are the services in the jails actually running when you lose access?

... Still not answered.

 

[ruzifan]

Reboot your NAS with all jails disabled.
Go to the Network > Interfaces UI. Click Add, select type Bridge, name it bridge0, add CXGB1 as a member interface, Test and Save.
Remove the DHCP setting from CXGB1, add a static IP address to bridge0. Test and Save. Don't forget to statically set Gateway and DNS in Network > Global Settings.
Edit CXGB1, check the box "Disable Hardware Offloading". Test and Save.

Edit all your jails, set the vnet_default_interface to "none".
Down in the Network section set the interfaces to "vnet0:bridge0".
Re-enable your jails.

HTH,
Patrick

thanks, will try this and report back!

 

[ruzifan]

Reboot your NAS with all jails disabled.
Go to the Network > Interfaces UI. Click Add, select type Bridge, name it bridge0, add CXGB1 as a member interface, Test and Save.
Remove the DHCP setting from CXGB1, add a static IP address to bridge0. Test and Save. Don't forget to statically set Gateway and DNS in Network > Global Settings.
Edit CXGB1, check the box "Disable Hardware Offloading". Test and Save.

Edit all your jails, set the vnet_default_interface to "none".
Down in the Network section set the interfaces to "vnet0:bridge0".
Re-enable your jails.

HTH,
Patrick

Also, in general, what should be the Gateway and DNS in network? Should i get this info from my router or something?

 

[ruzifan]

... Still not answered.

not sure how to answer that. The jail shows as "started" however, i can't access the services. Sonarr won't load.. the jail does not work. so is the services running? i guess not

 

[Patrick M. Hausen]

Gateway and DNS should be what you are handed via DHCP. In most cases your router for both, yes.

 

[sretalla]

not sure how to answer that. The jail shows as "started" however, i can't access the services. Sonarr won't load.. the jail does not work. so is the services running? i guess not

in the jail (iocage console sonarr) check the status of the service (service sonarr status)

 

[ruzifan]

Gateway and DNS should be what you are handed via DHCP. In most cases your router for both, yes.

Hello,

It’s been exactly 6 days and back to the same issue.

I’ve setup the interface exactly how you’ve described and after 6 days my jails stopped working.

 

[Patrick M. Hausen]

Hardware offloading disabled?

 

[ruzifan]

Hardware offloading disabled?

Yes, I went to interface-CXGB1 and then unchecked hardware offloading

However, under the bridge0 interface, it’s not disabled. Should I disable it there as well?

 

[Patrick M. Hausen]

Yes, I went to interface-CXGB1 and then unchecked hardware offloading

You need to check "Disable Hardware Offloading":