Intermittent Disconnects

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Atra1n2

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Nov 12, 2018
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Equipment: AMD Ryzen R7-1700 running on a Gigabyte X-370 board with 4- 4TB Seagate NAS drives raided by FreeNAS with 1 parity drive and a 120 GB SanDisk SSD cache. All of this is running FreeNAS 11.2 RC1. I am occasionally running into occasional disconnects. The machine, on occsion, when I attempt to access it will be disconnected from my network and does not show in my router as being connected, when this occurs. Also, I am not able to get a display output from the machine when this occurs to troubleshoot it. I have been forced to hard reset the machine at the risk of losing data, to get it to reconnect and get a display output. I have not had any luck finding any logs to attempt to figure out what is wrong when the machine disconnects from the network and stops displaying any video output. This has happened twice in the last 3 weeks or so, and I'm not sure when it occurs, as I only encounter it when I attempt to browse its network shares and find that its not connected. When it disconnects and stops outputting video, I have no way to interface with it, thus I've been forced to manually reset the system. If I understand correctly, some of the system's logs are written to memory, thus I have no access to them after a reset. Any help with this would be appreciated!
 

BigDave

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After a little google-fu, it seems your board may have a Realtek NIC.
This would explain your issues as Realtek and Freenas do not play
well together.
Search google for "Realtek FreeNAS" and you can find reasoning behind it.

You may also want to hook a monitor and keyboard up so you can view log info.
 

Atra1n2

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Nov 12, 2018
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After a little google-fu, it seems your board may have a Realtek NIC.
This would explain your issues as Realtek and Freenas do not play
well together.
Search google for "Realtek FreeNAS" and you can find reasoning behind it.

You may also want to hook a monitor and keyboard up so you can view log info.
It has dual onboard NICs, an Intel one and a Realtek one, both of which are plugged in, yet I lose connectivity. Should I use only 1 NIC (the Intel one) to avoid this issue?

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Redcoat

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Atra1n2

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Nov 12, 2018
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Both NICs on same subnet? If so, that's likely the source of your problems. See here for info: https://forums.freenas.org/index.php?threads/multiple-network-interfaces-on-a-single-subnet.20204/

Use the Intel only and see if your issues go away.
Ok, so I tried deleting the Realtek interface and leaving only the intel interface, but that causes my Plex plugin to stop working and become inaccessible, it does not receive its IP, and FreeNAS also behaves as if it doesn't have an internet connection despite having a conection on the Intel NIC.

Sent from my SM-T830 using Tapatalk
 
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