jgreco
Resident Grinch
- Joined
- May 29, 2011
- Messages
- 18,680
I can't speak to any historical issues, but I'd hope that most of our contributions these days are positive.
I did say "during the early years". There was this thing where I was trying to advocate against AMD APU based mini-ITX 2GB-4GB RAM systems especially where people were trying to run ZFS (UFS was still available at the time) because there was circumstantial evidence that such systems would kernel panic in some circumstances and leave an unusable pool; the pushback I received from iXsystems was pretty bad but I *was* allowed to edit the user manual to establish the 8GB minimum memory requirement. There were other more problematic pushbacks such as the 3Ware and Areca RAID controller issues where I appreciated the idea that "this hardware SHOULD work" but junky RAID controllers quite simply had a different set of design goals. It is easier to explain this to users by suggesting that they should design systems that more closely resemble what iXsystems would sell them, rather than hoping that their janky old 4GB Opteron with a 3Ware RAID controller was going to make a good FreeNAS, even if it was hot hardware in 2005.
There did come a point at which Dru Lavigne apparently made a compelling argument to the dev team that we here in the forums were doing the heavy lifting of tech support for the free product. Things got quite a bit better. That and Cyberjock being hired, since many people viewed him as an abrasive presence, and hiring him gave him something better to do. Probably went a long way towards smoothing things out.
The current status quo seems to be generally reasonable -- it's nice having old forum members like @anodos hired by iX taking care of some of the more complicated issues, especially ones like Samba that tend to be moving targets. You're very active here as well, I think primarily handling SCALE stuff, which is helpful given that some of us aren't Linux-heads. Moving forward, though, I think you might need to encourage more iX participation here. The volumes seem like they have shot way up in the last two years, and the number of SCALE experts hasn't SCALE'd accordingly.
Just random stuff to think about.