Fresh install - Can't install app from catalog

[smartypantsuk]

Hey,

New to TrueNAS.

Have installed Scale Bluefin around 4 times now, and each time I can't get Nextcloud installed.
The app starts deploying, takes quite a long time then says active. So I click web portal and the browser opens and times out.
I go back to TrueNAS gui, refresh the page and now the app says deploying 0/2, or sometimes 1/2, and it sits there forever without change.
I've tried this about 6 times now after various things tried including reboots.

I'm not sure where to find all the error codes but here are the log errors.

<code>
2023-02-15 21:00:29.438690+00:002023-02-15 21:00:29.438 UTC [162] FATAL: password authentication failed for user "oc_admin"
2023-02-15 21:00:29.438824+00:002023-02-15 21:00:29.438 UTC [162] DETAIL: Role "oc_admin" does not exist.
2023-02-15 21:00:29.438866+00:00Connection matched pg_hba.conf line 99: "host all all all md5"
2023-02-15 21:00:29.448393+00:002023-02-15 21:00:29.448 UTC [163] FATAL: password authentication failed for user "oc_admin"
2023-02-15 21:00:29.448591+00:002023-02-15 21:00:29.448 UTC [163] DETAIL: Role "oc_admin" does not exist.
2023-02-15 21:00:29.448659+00:00Connection matched pg_hba.conf line 99: "host all all all md5"
2023-02-15 21:00:39.444325+00:002023-02-15 21:00:39.444 UTC [165] FATAL: password authentication failed
</code>

<code>
2023-02-15 20:49:27.487632+00:00nextcloud-postgres:5432 - no response
2023-02-15 20:49:27.487722+00:00waiting for postgres
2023-02-15 20:49:29.603482+00:00nextcloud-postgres:5432 - no response
2023-02-15 20:49:29.607252+00:00waiting for postgres
2023-02-15 20:49:31.713454+00:00nextcloud-postgres:5432 - no response
2023-02-15 20:49:31.714301+00:00waiting for postgres
2023-02-15 20:49:33.835227+00:00nextcloud-postgres:5432 - accepting connections
</code>

Not sure what else to try, thanks

 

[gabidanpremier]

Hi,

I won't help because I'm in the same situation.

Fresh TrueNAS Scale install yesterday, then installed nextcloud. I can't recall exactly if I had the issue in the first place, but at some point it worked perfectly.

As I wasn't able to recall the admin password (default admin password is: "changeme"), I removed it. At the same time, I also remove "Plex". Since then, I'm stuck with the same: "Role "oc_admin" does not exist."

I'm working on it too, so I'll try to update if I find the solution.

 

[gabidanpremier]

Hey,

It's back online on my side. So I've deleted my VM of TrueNAS Scale, then restarted Proxmox and the computer on which it is installed, then I started anew completely. It was long... but it's working.

I couldn't solve the initial issue without reinstalling TrueNAS.
I couldn't have the TrueNAS to boot if I installed it without rebooting.

After being back online, I had an issue after installer another app. I've simply restarted TrueNAS. I suppose this setup is still quite reliable, just less when you add apps or do "big changes".

Cheers,
Gab

 

[devemia]

Facing the same issue at the moment, fresh Nextcloud install.

Code:

2023-05-01 04:52:55.233440+00:00Connection matched pg_hba.conf line 99: "host all all all md5"
2023-05-01 04:52:55.236410+00:002023-05-01 04:52:55.236 UTC [550] FATAL:  password authentication failed for user "oc_admin"
2023-05-01 04:52:55.236445+00:002023-05-01 04:52:55.236 UTC [550] DETAIL:  Role "oc_admin" does not exist.

 

[indivision]

You shouldn't need to reboot or reinstall TruesNAS itself for this type of work. The apps are isolated OS themselves that can be destroyed, restarted, etc. independently of the main OS.

Are you all installing the official Nextcloud chart? Or, the one from TrueCharts?

If the official one, are you completing the fields on install? ie. entering your own admin/password credentials?

 

[jtmpush18]

I have tried it both ways - with admin and password of my own choosing and admin with changeme.
Both ways don't work, and the official install doesn't work.
(Same error as above).
2023-05-31 20:58:58.853092+00:002023-05-31 20:58:58.853 UTC [669] FATAL: password authentication failed for user "oc_admin"
2023-05-31 20:58:58.853111+00:002023-05-31 20:58:58.853 UTC [669] DETAIL: Role "oc_admin" does not exist.
2023-05-31 20:58:58.853122+00:00Connection matched pg_hba.conf line 99: "host all all all md5"
2023-05-31 20:58:58.853857+00:002023-05-31 20:58:58.853 UTC [670] FATAL: password authentication failed for user "oc_admin"
2023-05-31 20:58:58.853890+00:002023-05-31 20:58:58.853 UTC [670] DETAIL: Role "oc_admin" does not exist.
2023-05-31 20:58:58.853903+00:00Connection matched pg_hba.conf line 99: "host all all all md5"
I've tried it now 5 times without success.

DOES ANYONE HAVE ANY IDEAS?

 

[jtmpush18]

Hey,

It's back online on my side. So I've deleted my VM of TrueNAS Scale, then restarted Proxmox and the computer on which it is installed, then I started anew completely. It was long... but it's working.

I couldn't solve the initial issue without reinstalling TrueNAS.
I couldn't have the TrueNAS to boot if I installed it without rebooting.

After being back online, I had an issue after installer another app. I've simply restarted TrueNAS. I suppose this setup is still quite reliable, just less when you add apps or do "big changes".

Cheers,
Gab

Hey: If you have it working on TrueNAS scale, can you put here your configuration that you got to work?