Force CrashPlan 3.6.3 to update?

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zfrogz

Dabbler
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Jun 29, 2012
Messages
43
Installed about a week ago. I've been trying to kick start the auto updater by restarting the service or restarting the jail. Backups are going fine but would like to get it up to the current version. Not having any other issues. Anyone know how to force the auto updater or manually update?
 

zfrogz

Dabbler
Joined
Jun 29, 2012
Messages
43
Adding logs

Code:
root@crashplan_1:/var/log/crashplan # cat engine_output.log
Java HotSpot(TM) Client VM warning: Can't detect initial thread stack location - find_vma failed
[08.22.15 00:20:14.384 INFO  main  root  ] Locale changed to English
[08.22.15 00:20:14.386 INFO  main  root  ] *************************************************************
[08.22.15 00:20:14.386 INFO  main  root  ] *************************************************************
[08.22.15 00:20:14.386 INFO  main  root  ] STARTED CrashPlanService
[08.22.15 00:20:14.388 INFO  main  root  ] CPVERSION = 3.6.3 - 1388556100363 (2014-01-01T06:01:40:363+0000)
[08.22.15 00:20:14.388 INFO  main  root  ] LOCALE = English
[08.22.15 00:20:14.389 INFO  main  root  ] ARGS = [  ]
[08.22.15 00:20:14.390 INFO  main  root  ] *************************************************************
[08.22.15 00:20:14.580 INFO  main  root  ] Adding shutdown hook.
[08.22.15 00:20:14.591 INFO  main  root  ] BEGIN Loading Configuration
[08.22.15 00:20:14.665 INFO  main  root  ] BEGIN Copy Custom
[08.22.15 00:20:14.665 INFO  main  root  ]  Directories: [.Custom, custom, /usr/pbi/crashplan-amd64/share/crashplan/conf/.Custom, /usr/pbi/crashplan-amd64/share/crashplan/conf/custom]
[08.22.15 00:20:14.665 INFO  main  root  ]  NOT waiting for custom skin to appear
[08.22.15 00:20:14.666 INFO  main  root  ]  NO customizations found.
[08.22.15 00:20:14.666 INFO  main  root  ] END Copy Custom
[08.22.15 00:20:14.673 INFO  main  root  ]  Loading from default: /usr/pbi/crashplan-amd64/share/crashplan/conf/default.service.xml
[08.22.15 00:20:14.834 INFO  main  root  ]  Loading from my xml file=conf/my.service.xml
[08.22.15 00:20:15.026 WARN  main  com.backup42.common.config.ServiceConfig] ServiceConfig version higher than it should be. uniqueId=703771352099717121
[08.22.15 00:20:15.030 INFO  main  root  ]  Loading ServiceConfig, newInstall=true, version=7, configDateMs=1440131935282, installVersion=1388556100363
[08.22.15 00:20:15.030 INFO  main  root  ]  OS = Linux
[08.22.15 00:20:15.353 INFO  main  root  ]  AuthorityLocation@11390260[ location=central.crashplan.com:443, hideAddress=false ]
[08.22.15 00:20:15.355 INFO  main  root  ]  Checking Java memory heap max.
[08.22.15 00:20:15.358 INFO  main  root  ]  Previous Java memory max heap size was 1024
[08.22.15 00:20:15.361 INFO  main  root  ] END Loading Configuration
jtux Loaded.


Code:
root@crashplan_1:/var/log/crashplan # cat engine_error.log
/etc/host.conf: line 2: bad command `hosts'
/etc/host.conf: line 3: bad command `dns'
 

zfrogz

Dabbler
Joined
Jun 29, 2012
Messages
43
I didn't find a way to force or manually update but it finally did on it's own. Now on 4.3.
 

jchan94

Explorer
Joined
Jul 30, 2015
Messages
55
Installed about a week ago. I've been trying to kick start the auto updater by restarting the service or restarting the jail. Backups are going fine but would like to get it up to the current version. Not having any other issues. Anyone know how to force the auto updater or manually update?
wondering what version of freenas you're running. i haven't been able to get it to run on 9.3
 

zfrogz

Dabbler
Joined
Jun 29, 2012
Messages
43
I'm currently on FreeNAS-9.3-STABLE-201508250051. Was on build 201506292332 when I did the initial plugin install. What do your crashplan logs say?
 

jchan94

Explorer
Joined
Jul 30, 2015
Messages
55
I'm currently on FreeNAS-9.3-STABLE-201508250051. Was on build 201506292332 when I did the initial plugin install. What do your crashplan logs say?

was wondering if you were able to get it to work and runnin with 4.3 ~ please let me know if you did because I'm having issues connecting to the GUI
 

gdarends

Explorer
Joined
Jan 20, 2015
Messages
72
Just FYI. I noticed that the client GUI is where there pops up a message (can't remember exactly what it said) which forces the update. When I clicked a link. It initialised the upgrade on the FreeNAS server.
 
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