File errors without disk errors

C

clarknova

Explorer
Joined
Sep 22, 2015
Messages
66
FreeNAS-11.3-U2.1

In the past week, Freenas ran a scheduled scrub on the pool and then reported errors. I deleted the file with errors because I didn't need it an ran a manual scrub on the pool. At the end of the scrub, another file is showing errors.
Code:
[root@freenas /]# zpool status -v
  pool: RedMirror
 state: ONLINE
status: One or more devices has experienced an error resulting in data
    corruption.  Applications may be affected.
action: Restore the file in question if possible.  Otherwise restore the
    entire pool from backup.
   see: http://illumos.org/msg/ZFS-8000-8A
  scan: scrub repaired 0 in 0 days 04:16:54 with 1 errors on Sun May  3 12:33:15 2020
config:

    NAME                                            STATE     READ WRITE CKSUM
    RedMirror                                       ONLINE       0     0     2
      mirror-0                                      ONLINE       0     0     4
        gptid/4673c3a2-7faf-11e8-bb8c-000c298f3b8d  ONLINE       0     0     4
        gptid/76c74746-6d4d-11e5-a8aa-000c29bdadd3  ONLINE       0     0     4

errors: Permanent errors have been detected in the following files:

        RedMirror@auto-20180528.0900-6w:/a_v/children/Disney Movies/2002 - Treasure Planet.avi

  pool: freenas-boot
 state: ONLINE
  scan: scrub repaired 0 in 0 days 00:00:51 with 0 errors on Fri May  1 03:45:51 2020
config:

    NAME        STATE     READ WRITE CKSUM
    freenas-boot  ONLINE       0     0     0
      mirror-0  ONLINE       0     0     0
        ada1p2  ONLINE       0     0     0
        ada3p2  ONLINE       0     0     0

errors: No known data errors


This has happened twice in under a week, and three times in the past 6 months or so. What is the cause of this and what do I need to do to correct it.
 
Yorick

Yorick

Wizard
Joined
Nov 4, 2018
Messages
1,912
Sounds like hardware. What are you running for controller, memory, cables, CPU, motherboard?
 
C

clarknova

Explorer
Joined
Sep 22, 2015
Messages
66
Is there a handy way to print that out? I can only find disk info in the UI. From memory, it is an Intel Core i3 540 on an Intel-branded itx board with 8 GB of probably Kingston RAM.

Here's the disk info:
Code:
ada0
RedMirror
WD-WCC4N7XTR76Z
2.73 TiB

ada1
Boot Pool
OCZ-78810E8O43I90RYE
111.79 GiB

ada2
RedMirror
WD-WCC7K6SX3C2U
2.73 TiB

ada3
Boot Pool
OCZ-8O56O9PLN37L4BHX
119.24 GiB
 
Yorick

Yorick

Wizard
Joined
Nov 4, 2018
Messages
1,912
C

clarknova

Explorer
Joined
Sep 22, 2015
Messages
66
Disk details:
Code:
Disk Type:
HDD

Description:
N/A

Model:
WDC WD30EFRX-68EUZN0

Transfer Mode:
Auto

Rotation Rate (RPM):
5400

HDD Standby:
ALWAYS ON

Adv. Power Management:
DISABLED

Acoustic Level:
DISABLED

Enable S.M.A.R.T.:
true

S.M.A.R.T. extra options:
N/A

Code:
Disk Type:
HDD

Description:
N/A

Model:
WDC WD30EFRX-68N32N0

Transfer Mode:
Auto

Rotation Rate (RPM):
5400

HDD Standby:
ALWAYS ON

Adv. Power Management:
DISABLED

Acoustic Level:
DISABLED

Enable S.M.A.R.T.:
true

S.M.A.R.T. extra options:
N/A
 
sretalla

sretalla

Powered by Neutrality
Moderator
Joined
Jan 1, 2016
Messages
9,700
What do you get from smartctl -a /dev/ada2 (and again for ada3)?

Have you been running SMART tests?

Have you checked your cables? (checksum errors can be linked to cabling if your SMART data shows all is fine.
 
C

clarknova

Explorer
Joined
Sep 22, 2015
Messages
66
Intel Core i3 540
Intel JGIBX10J motherboard
BIOS Version: JGIBX10J.86A.0663.2011.1019.0408
Code:
[root@freenas /]# lspci
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 18)
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 18)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:16.2 IDE interface: Intel Corporation 5 Series/3400 Series Chipset PT IDER Controller (rev 06)
00:16.3 Serial controller: Intel Corporation 5 Series/3400 Series Chipset KT Controller (rev 06)
00:19.0 Ethernet controller: Intel Corporation 82578DC Gigabit Network Connection (rev 06)
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1a.1 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1a.2 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1a.7 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1d.1 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1d.2 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1d.3 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB Universal Host Controller (rev 06)
00:1d.7 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation H57 Chipset LPC Interface Controller (rev 06)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 06)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06)

Code:
[root@freenas /]# smartctl -a /dev/ada2
smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p7 amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD30EFRX-68N32N0
Serial Number:    WD-WCC7K6SX3C2U
LU WWN Device Id: 5 0014ee 2ba2d0f47
Firmware Version: 82.00A82
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Mon May  4 13:21:24 2020 MDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (32220) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 343) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x303d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   223   163   021    Pre-fail  Always       -       3808
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       16
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   080   080   000    Old_age   Always       -       15158
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       16
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       10
193 Load_Cycle_Count        0x0032   194   194   000    Old_age   Always       -       18707
194 Temperature_Celsius     0x0022   120   116   000    Old_age   Always       -       30
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Code:
[root@freenas /]# smartctl -a /dev/ada0
smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p7 amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD30EFRX-68EUZN0
Serial Number:    WD-WCC4N7XTR76Z
LU WWN Device Id: 5 0014ee 261684207
Firmware Version: 82.00A82
User Capacity:    3,000,592,982,016 bytes [3.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Mon May  4 13:24:15 2020 MDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (40020) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 401) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x703d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   189   183   021    Pre-fail  Always       -       5533
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       89
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   050   050   000    Old_age   Always       -       36824
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       88
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       78
193 Load_Cycle_Count        0x0032   193   193   000    Old_age   Always       -       22563
194 Temperature_Celsius     0x0022   119   114   000    Old_age   Always       -       31
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     21664         -
# 2  Short offline       Completed without error       00%     21657         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


I haven't checked the cables recently. I can try replacing them. It looks like I don't have any SMART tests configured in the Scheduler.
 
SweetAndLow

SweetAndLow

Sweet'NASty
Joined
Nov 6, 2013
Messages
6,421
ada2 has never had a smart test run on it. That could be the drive that is having issues.
 
You must log in or register to reply here.

Important Announcement for the TrueNAS Community.

The TrueNAS Community has now been moved. This forum will now become READ-ONLY for historical purposes. Please feel free to join us on the new TrueNAS Community Forums.

Related topics on forums.truenas.com for thread: "File errors without disk errors"

Similar threads

mysticpete
Options for Degraded Zpool Raidz1-0 2 files corrupted
Replies
6
Views
3K
mysticpete
mysticpete
A
  • Locked
One or more devices are faulted in response to persistent errors.
Replies
5
Views
4K
cyberjock
C
ISJ
Scrub didn't clear the error?
2
Replies
30
Views
13K
UltrashRicco
U
S
Pools in UNAVAIL Status with Errors!
Replies
0
Views
2K
shwan_kr1
S
P
  • Locked
How can i tell which disk is failing
Replies
7
Views
3K
Bidule0hm
Bidule0hm
Top