Degraded Pool

[gabeszphoto]

Hy All, I have a "RAID1" configured pool with two WD Purple 1TB drives behind a Delock PCIe RAID card because of my motherboard has only 4 SATA ports. (1-Boot SSD, 2-3 "RAID0" two WD Green 2TB HDD).
My problem is that recently the "RAID1" pool always get degraded. After rebooting and resilvering the pool the issues is still there.
My build is nearly 6 years old, is it possible that my motherboard is getting die?
Thank you for your answers!
Gabor

 

[Heracles]

Hey @gabeszphoto,

behind a Delock PCIe RAID card

Hardware Raid gear is to be avoided with FreeNAS. FreeNAS requires direct access to all hard drives to ensure data integrity. I do not know about this card... Can it be flashed to IT mode ? Is it already ? How the drives are configured ? Are they two logical drives exposed to FreeNAS ? Are they combined as a single logical drive before being exposed to FreeNAS ?

In all cases, hardware Raid and FreeNAS are not meant to go together

 

[gabeszphoto]

Hey @gabeszphoto,



Hardware Raid gear is to be avoided with FreeNAS. FreeNAS requires direct access to all hard drives to ensure data integrity. I do not know about this card... Can it be flashed to IT mode ? Is it already ? How the drives are configured ? Are they two logical drives exposed to FreeNAS ? Are they combined as a single logical drive before being exposed to FreeNAS ?

In all cases, hardware Raid and FreeNAS are not meant to go together

I think this card does not make any traditional hardware RAID, only add two more SATA ports.

 

[sretalla]

What do you get from smartctl -a /dev/adaX (change X or even ada to da as appropriate for your disks)

 

[gabeszphoto]

In WebGUI it shows as "unused". The smartctl gives the following:

Code:

root@OurNAS[~]# smartctl -a /dev/ada1    
smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p11 amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/ada1: Unable to detect device type
Please specify device type with the -d option.

Use smartctl -h to get a usage summary

 

[Heracles]

Hey @gabeszphoto,

Bad news : your raid card is indeed preventing FreeNAS from reaching the drives directly. That is why it is unable to probe for the smart data.

You have to remove that card and replace it with a supported solution that will offer FreeNAS the direct and complete control of the drives it needs.

 

[gabeszphoto]

I had built out the RAID card to check it's type. It's a Delock 70137. I have pulled out the card and the SATA connectors I cleaned it too. Before the BIOS menu there is a separated menu for this RAID card and there are booth of the drives shown. But after Freenas boots in the GUI there is still the degraded state and the disk is still unused.

 

[gabeszphoto]

"One more thing": during Freenas boot there is a lot's of CAM status: ATA Status Error messages.. :(

 

[gabeszphoto]

UPDATE: After another update the pool comes back with the two hard drives. The smartctl gives the following:

ADA0:

Code:

root@OurNAS[~]# smartctl -a /dev/ada0
smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p11 amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Purple
Device Model:     WDC WD10PURZ-85U8XY0
Serial Number:    WD-WCC4J4FYA7XN
LU WWN Device Id: 5 0014ee 210337c45
Firmware Version: 01.01A01
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Fri Sep 18 18:01:08 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (13320) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 152) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x303d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   129   126   021    Pre-fail  Always       -       4533
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       65
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   082   082   000    Old_age   Always       -       13848
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       65
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       27
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       37
194 Temperature_Celsius     0x0022   113   109   000    Old_age   Always       -       30
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     13713         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

ADA1:

Code:

root@OurNAS[~]# smartctl -a /dev/ada1
smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p11 amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Purple
Device Model:     WDC WD10PURZ-85U8XY0
Serial Number:    WD-WCC4J5TE1X30
LU WWN Device Id: 5 0014ee 26561c166
Firmware Version: 01.01A01
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Fri Sep 18 18:01:42 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (13140) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 149) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x303d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   129   127   021    Pre-fail  Always       -       4525
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       45
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   082   082   000    Old_age   Always       -       13575
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       45
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       21
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       26
194 Temperature_Celsius     0x0022   111   105   000    Old_age   Always       -       32
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   193   001   000    Old_age   Always       -       8448
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0

SMART Error Log Version: 1
ATA Error Count: 1
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 occurred at disk power-on lifetime: 7636 hours (318 days + 4 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 41 00 91 7f 98 4f  Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

But the pool is still Degraded..