CRC errors - verify steps after replacing cable

asmodeus

Explorer
Joined
Jul 26, 2016
Messages
70
Hello,

I have a disk in my pool that FAULTED due to 'too many errors'. It is also reporting a UDMA_CRC_Error_Count of 1, Command_Timeout of 1 so I am going to power down my FreeNAS, replace the cable and see if that helps. What next steps do I perform after powering back up? Is 'replace disk' required now? Or can I somehow clear the faulted flag?

zpool status:
Code:
  pool: tank
 state: DEGRADED
status: One or more devices are faulted in response to persistent errors.
        Sufficient replicas exist for the pool to continue functioning in a
        degraded state.
action: Replace the faulted device, or use 'zpool clear' to mark the device
        repaired.
  scan: scrub canceled on Tue Jun 11 09:20:52 2019
config:

        NAME                                                STATE     READ WRITE CKSUM
        tank                                                DEGRADED     0     0     0
          raidz2-0                                          DEGRADED     0     0     0
            gptid/c69917ab-5e48-11e6-8818-0cc47a82d3e8.eli  ONLINE       0     0     0
            gptid/7538cd43-8a92-11e9-8f89-0cc47a82d3e8.eli  ONLINE       0     0     0
            gptid/c8255ea3-5e48-11e6-8818-0cc47a82d3e8.eli  FAULTED      6   108     0  too many errors
            gptid/c8f7431d-5e48-11e6-8818-0cc47a82d3e8.eli  ONLINE       0     0     0
            gptid/c9b20cb3-5e48-11e6-8818-0cc47a82d3e8.eli  ONLINE       0     0     0
            gptid/ca8fd5bf-5e48-11e6-8818-0cc47a82d3e8.eli  ONLINE       0     0     0
            gptid/cb546522-5e48-11e6-8818-0cc47a82d3e8.eli  ONLINE       0     0     0
            gptid/cc2d9b13-5e48-11e6-8818-0cc47a82d3e8.eli  ONLINE       0     0     0

errors: No known data errors


command timeout:
Code:
        (da2:mpr0:0:2:0): WRITE(16). CDB: 8a 00 00 00 00 01 30 af d8 c0 00 00 00 28 00 00 length 20480 SMID 668 terminated ioc 804b scsi 0 state c xfer 0
(da2:mpr0:0:2:0): WRITE(16). CDB: 8a 00 00 00 00 01 30 af d8 c0 00 00 00 28 00 00
(da2:mpr0:0:2:0): CAM status: CCB request completed with an error
(da2:mpr0:0:2:0): Retrying command
(da2:mpr0:0:2:0): WRITE(16). CDB: 8a 00 00 00 00 01 30 af d8 c0 00 00 00 28 00 00
(da2:mpr0:0:2:0): CAM status: SCSI Status Error
(da2:mpr0:0:2:0): SCSI status: Check Condition
(da2:mpr0:0:2:0): SCSI sense: UNIT ATTENTION asc:29,0 (Power on, reset, or bus device reset occurred)
(da2:mpr0:0:2:0): Retrying command (per sense data)
        (da2:mpr0:0:2:0): SYNCHRONIZE CACHE(10). CDB: 35 00 00 00 00 00 00 00 00 00 length 0 SMID 468 terminated ioc 804b scsi 0 state c xfer 0
(da2:mpr0:0:2:0): SYNCHRONIZE CACHE(10). CDB: 35 00 00 00 00 00 00 00 00 00
(da2:mpr0:0:2:0): CAM status: CCB request completed with an error
(da2:mpr0:0:2:0): Retrying command
(da2:mpr0:0:2:0): SYNCHRONIZE CACHE(10). CDB: 35 00 00 00 00 00 00 00 00 00
(da2:mpr0:0:2:0): CAM status: SCSI Status Error
(da2:mpr0:0:2:0): SCSI status: Check Condition
(da2:mpr0:0:2:0): SCSI sense: UNIT ATTENTION asc:29,0 (Power on, reset, or bus device reset occurred)
(da2:mpr0:0:2:0): Error 6, Retries exhausted
(da2:mpr0:0:2:0): Invalidating pack


smartctl output:
Code:
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate NAS HDD
Device Model:     ST4000VN000-2AH166
Serial Number:    WDH00MNH
LU WWN Device Id: 5 000c50 09bbc66d1
Firmware Version: SC60
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5980 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Jun 24 12:26:06 2019 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  591) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 639) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x50bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   082   064   044    Pre-fail  Always       -       155120576
  3 Spin_Up_Time            0x0003   094   093   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       34
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   092   060   045    Pre-fail  Always       -       1525862684
  9 Power_On_Hours          0x0032   072   072   000    Old_age   Always       -       24650 (114 44 0)
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       34
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   099   000    Old_age   Always       -       1
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   064   059   040    Old_age   Always       -       36 (Min/Max 31/37)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       91
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       171
194 Temperature_Celsius     0x0022   036   041   000    Old_age   Always       -       36 (0 20 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       1
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       24650 (67 113 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       79417164037
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       338669484870

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     24616         -
# 2  Extended offline    Completed without error       00%     24601         -
# 3  Short offline       Completed without error       00%     24568         -
# 4  Short offline       Completed without error       00%     24520         -
# 5  Short offline       Completed without error       00%     24474         -
# 6  Short offline       Completed without error       00%     24426         -
# 7  Short offline       Completed without error       00%     24378         -
# 8  Short offline       Completed without error       00%     24330         -
# 9  Short offline       Completed without error       00%     24282         -
#10  Extended offline    Completed without error       00%     24267         -
#11  Short offline       Completed without error       00%     24234         -
#12  Short offline       Completed without error       00%     24187         -
#13  Short offline       Completed without error       00%     24139         -
#14  Short offline       Completed without error       00%     24091         -
#15  Short offline       Completed without error       00%     24066         -
#16  Short offline       Completed without error       00%     24018         -
#17  Short offline       Completed without error       00%     23971         -
#18  Short offline       Completed without error       00%     23922         -
#19  Short offline       Completed without error       00%     23874         -
#20  Extended offline    Completed without error       00%     23859         -
#21  Short offline       Completed without error       00%     23826         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

root@nas.nyx.io /var/log
❯ smartctl -a /dev/da2
smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate NAS HDD
Device Model:     ST4000VN000-2AH166
Serial Number:    WDH00MNH
LU WWN Device Id: 5 000c50 09bbc66d1
Firmware Version: SC60
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5980 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Jun 24 12:27:24 2019 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  591) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 639) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x50bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   082   064   044    Pre-fail  Always       -       155120576
  3 Spin_Up_Time            0x0003   094   093   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       34
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   092   060   045    Pre-fail  Always       -       1525862699
  9 Power_On_Hours          0x0032   072   072   000    Old_age   Always       -       24650 (161 213 0)
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       34
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   099   000    Old_age   Always       -       1
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   064   059   040    Old_age   Always       -       36 (Min/Max 31/37)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       91
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       171
194 Temperature_Celsius     0x0022   036   041   000    Old_age   Always       -       36 (0 20 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       1
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       24650 (115 26 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       79417164037
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       338669484870

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     24616         -
# 2  Extended offline    Completed without error       00%     24601         -
# 3  Short offline       Completed without error       00%     24568         -
# 4  Short offline       Completed without error       00%     24520         -
# 5  Short offline       Completed without error       00%     24474         -
# 6  Short offline       Completed without error       00%     24426         -
# 7  Short offline       Completed without error       00%     24378         -
# 8  Short offline       Completed without error       00%     24330         -
# 9  Short offline       Completed without error       00%     24282         -
#10  Extended offline    Completed without error       00%     24267         -
#11  Short offline       Completed without error       00%     24234         -
#12  Short offline       Completed without error       00%     24187         -
#13  Short offline       Completed without error       00%     24139         -
#14  Short offline       Completed without error       00%     24091         -
#15  Short offline       Completed without error       00%     24066         -
#16  Short offline       Completed without error       00%     24018         -
#17  Short offline       Completed without error       00%     23971         -
#18  Short offline       Completed without error       00%     23922         -
#19  Short offline       Completed without error       00%     23874         -
#20  Extended offline    Completed without error       00%     23859         -
#21  Short offline       Completed without error       00%     23826         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 

asmodeus

Explorer
Joined
Jul 26, 2016
Messages
70
In case anyone else is wondering about it, I shut down my system, replaced the cable and booted up again. FreeNAS automatically went on with resilvering the disk after I unlocked the encrypted pool. Unfortunately I already have another CRC error, so that probably wasn't it (or the replacement cable is faulty too).
 
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