Cpanel / WHM Backups

[Chadi]

I've had my freenas server setup for a while now, but using public IP address (see my other thread please if you can assist on local IP setup).

The thing is, for my cPanel boxes particularly I setup the backup config to usual daily backups as I've done before. However, on newer boxes I've migrated customers to, the backup is not working. Here's the weird part, I clicked the "save and verify" feature and it connects ok, green status so login info is proper. The users created obviously otherwise it would not work. Also, I'm not using the old legacy version but the newer standard backup feature.

I also set passive ftp as I recall using this previously on older servers. However, it's been several hours after I initiated a server wide backup using cPanel's tool

Code:

/usr/local/cpanel/bin/backup 

The backup logs show this...

root@server [~]# tail -f /usr/local/cpanel/logs/cpbackup/1387310321.log
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from member names
/bin/gtar: Removing leading `/' from hard link targets
[backup] System backups will not be uploaded to any remote destinations
[backup] skipping suspended account user#1
[backup] skipping suspended account user#2
Notification => blank@blank.com via EMAIL [level => 2]

It's been over 3 hours, so it looks halted or something.

My WHM backup config is set to FTP as destination type, backup directory set to "/", remote host field I put the freenas public IP address, same one I use to login to the admin gui, port 21, username/pw.

Code:

[root@freenas] /mnt/Data# ls -lh
total 17
drwxrwxr-x  5 lwadmin  lwadmin    13B Dec 17 05:56 ./
drwxr-xr-x  4 root    wheel    512B Dec 15 06:02 ../
-rw-r--r--  1 server5  server5  755B Dec 17 05:54 .cshrc
drwxr-xr-x  2 www      www        2B Dec 17  2012 .freenas/
-rw-r--r--  1 server5  server5  251B Dec 17 05:54 .login
-rw-r--r--  1 server5  server5  162B Dec 17 05:54 .login_conf
-rw-------  1 server5  server5  378B Dec 17 05:54 .mail_aliases
-rw-r--r--  1 server5  server5  335B Dec 17 05:54 .mailrc
-rw-r--r--  1 server5  server5  779B Dec 17 05:54 .profile
-rw-------  1 server5  server5  280B Dec 17 05:54 .rhosts
-rw-r--r--  1 server5  server5  977B Dec 17 05:54 .shrc
drwxrwxr-x  2 openvz  Servers    82B Jan 27  2013 vps/
drwxr-xr-x  2 server7  server7    10B Dec 17 09:36 server7/

For the backup destination folder in whm's backup setting, only "/" would validate correctly. If I did "/mnt/Data/" or "/mnt/Data/username" it would not validate.