Using FreeNAS 9.3
I'm having a lot of issues with MAC users, more specifically with Excel documents.
Basically, if a user opens up an Excel file on the network, then it's impossible to save it from Excel.
The user will get a "Microsoft Excel cannot access the file" error.
Also some temporary files will be created and not deleted in the folder where the file is, such as "C94A3000"
So we always have to "save as" on the desktop, then drag the file in the right network folder and overwrite it, and get rid of the pesky weirdly named temporary files.
As you can imagine, this is highly annoying and counter productive.
Users here use OS X 10.10.2
All shares are CIFS
We mount them using one of the two "methods" :
1) With the GO TO > Network feature in the finder, then typing smb://XXX
2) In the finder window, just clicking on NAS icon in the "shared" section in the left pane.
Both methods have the same end results (problem described above)
I've been trying to find a solution and post on the Apple Support forums, up to now here are some of the pointers :
I do see the .TemporaryItems folder on the root of the share :
Also, I figure it's irrelevant but the UNIX style permissions are also good :
So there again the permissions seem to be alright...
So I'm very puzzled about this and I'd like help on that matter please!
I'm having a lot of issues with MAC users, more specifically with Excel documents.
Basically, if a user opens up an Excel file on the network, then it's impossible to save it from Excel.
The user will get a "Microsoft Excel cannot access the file" error.
Also some temporary files will be created and not deleted in the folder where the file is, such as "C94A3000"
So we always have to "save as" on the desktop, then drag the file in the right network folder and overwrite it, and get rid of the pesky weirdly named temporary files.
As you can imagine, this is highly annoying and counter productive.
Users here use OS X 10.10.2
All shares are CIFS
We mount them using one of the two "methods" :
1) With the GO TO > Network feature in the finder, then typing smb://XXX
2) In the finder window, just clicking on NAS icon in the "shared" section in the left pane.
Both methods have the same end results (problem described above)
I've been trying to find a solution and post on the Apple Support forums, up to now here are some of the pointers :
- Update to the latest version of everything > OS X and Office are all latest versions, as well as FreeNAS
- Make sure file permissions are OK on the network > checked and everything is fine
- We use Windows style permissions and with GETFACL everything looks perfect
- I've read various articles about same UID and and a .TemporaryItems hidden folder... it appears that every time a MAC MS Office user opens a file on a shared folder, it will create a .TemporaryItems folder on the root of the share... but then only the first user who has done that has access to this folder, because the folder will be created (in theory) with read/write access only for that user.
I do see the .TemporaryItems folder on the root of the share :
Code:
getfacl .TemporaryItems/ # file: .TemporaryItems/ # owner: BlazeStar # group: BlazingGroup group@:rwxp-daARWc---:fd----:allow owner@:rwxpDdaARWcCo-:fd----:allow
Also, I figure it's irrelevant but the UNIX style permissions are also good :
Code:
ls -lha total 143 drwxrwx---+ 3 BlazeStar BlazingGroup 4B Nov 18 2014 .TemporaryItems/
So there again the permissions seem to be alright...
So I'm very puzzled about this and I'd like help on that matter please!
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