SOLVED Can't access updates or repositories

[Alex98234]

Hello,

I have been using FreeNAS for a few months now and I am really happy with it. I was using Windows Server 2012 R2 with a LSI hardware RAID controller. I changed the HW RAID controller for a IBM M1115 and cross flashed the firmware to LSI 9211-8i in IT mode.

Unfortunately my updates have stopped working. I cannot update the system or query the plugin repository. I am using FreeNAS-9.3-STABLE-201602031011.

My server hardware is:
- Supermicro X10SAE
- Intel Xeon E3-1226 v3
- Kingston 32 GB (4x8) 1600 DDR3
- 8x WD Red 4 TB
- 2x Intel S3500 120 GB SSD for L2ARC
- IBM M1115 cross flashed to IT mode
- Kingston 16 GB flash drive for OS

When I query/refresh the available plugin list I get the following error in the console:

Code:

Mar 20 10:34:36 freenas manage.py: [freenasOS.Configuration:629] Unable to load ['http://update.freenas.org/FreeNAS/trains.txt', 'http://update-master.freenas.org/FreeNAS/trains.txt']: <urlopen error [Errno 8] hostname nor servname provided, or not known

When I try to perform a system update I get a pop dialog box with the following traceback information:

Code:

Environment:

Software Version: FreeNAS-9.3-STABLE-201602031011
Request Method: GET
Request URL: http://192.168.0.50/system/update/check/


Traceback:
File "/usr/local/lib/python2.7/site-packages/django/core/handlers/base.py" in get_response
  105.                     response = middleware_method(request, callback, callback_args, callback_kwargs)
File "/usr/local/www/freenasUI/../freenasUI/freeadmin/middleware.py" in process_view
  156.         return login_required(view_func)(request, *view_args, **view_kwargs)
File "/usr/local/lib/python2.7/site-packages/django/contrib/auth/decorators.py" in _wrapped_view
  22.                 return view_func(request, *args, **kwargs)
File "/usr/local/www/freenasUI/../freenasUI/system/views.py" in update_check
  1410.                 train=updateobj.get_train(),
File "/usr/local/www/freenasUI/../freenasUI/system/models.py" in get_train
  552.         trains = conf.AvailableTrains() or []
File "/usr/local/lib/freenasOS/Configuration.py" in AvailableTrains
  850.         fileref = self.TryGetNetworkFile(file = TRAIN_FILE, reason = "FetchTrains")
File "/usr/local/lib/freenasOS/Configuration.py" in TryGetNetworkFile
  630.             raise url_exc

Exception Type: URLError at /system/update/check/
Exception Value: <urlopen error [Errno 8] hostname nor servname provided, or not known>

I can access the below URL manually in my web browser fine and I am on the same network. I don't recall doing anything specific on my server before my updates broke.
http://update.freenas.org/FreeNAS/trains.txt

Any help would be much appreciated!

Cheers, Alex

 

[Rand]

Can you resolve it on the shell of your box as well?
Also update-master.freenas.org ?

Can you resolve & ping other internet addresses (google.com) ?

 

[Alex98234]

Hello, thank you for your response.

I resolved the issue by adding nameservers to my network global configuration.

 

[Rand]

Yes that would be beneficial for resolving names;)
Glad you solved it - makes me wonder why it worked before though

 

[Alex98234]

Yes that would be beneficial for resolving names;)
Glad you solved it - makes me wonder why it worked before though

I may have removed the hostnames inadvertently when I changed router and had to change my network config :p