8TB drives show up as 2TB in TrueNAS

[NFSC]

I recently purchased a Supermicro X8DTU-F server, it had 4 2TB drives installed but that isnt enough storage space for me, so i purchased 3 new Seagate IronWolf 8TB drives. But when i added them to my system they just show up as 2TB in the webGUI, ive tried googling but i just cant find a solution to my specific problem.

Here are my system specs

• CPU: 2xIntel Xeon X5570
• Controller card: Intel ICH10R
• Motherboard: Supermicro X8DTU-F
• RAM: 16GB ECC
• Storage: 1x Hitachi HGST Long Life 2TB, 3x Seagate IronWolf 8TB

 

[morganL]

I recently purchased a Supermicro X8DTU-F server, it had 4 2TB drives installed but that isnt enough storage space for me, so i purchased 3 new Seagate IronWolf 8TB drives. But when i added them to my system they just show up as 2TB in the webGUI, ive tried googling but i just cant find a solution to my specific problem.

Here are my system specs

• CPU: 2xIntel Xeon X5570
• Controller card: Intel ICH10R
• Motherboard: Supermicro X8DTU-F
• RAM: 16GB ECC
• Storage: 1x Hitachi HGST Long Life 2TB, 3x Seagate IronWolf 8TB

Which version of SCALE?
Posting the image of the screen would be useful.

 

[Redcoat]

Could your server have a SAS-1 backplane (limited to 2TB drives)? Suggest you check the spec for the specific model number.

 

[neofusion]

I recently purchased a Supermicro X8DTU-F server, it had 4 2TB drives installed but that isnt enough storage space for me, so i purchased 3 new Seagate IronWolf 8TB drives. But when i added them to my system they just show up as 2TB in the webGUI, ive tried googling but i just cant find a solution to my specific problem.

Here are my system specs

• CPU: 2xIntel Xeon X5570
• Controller card: Intel ICH10R
• Motherboard: Supermicro X8DTU-F
• RAM: 16GB ECC
• Storage: 1x Hitachi HGST Long Life 2TB, 3x Seagate IronWolf 8TB

Hardware limitation of the controller it seems:

FAQ Entry | Online Support | Support - Super Micro Computer, Inc.

Frequently Asked Questions

www.supermicro.com

 

[NFSC]

Which version of SCALE?
Posting the image of the screen would be useful.

The version is 22.02.2

 

[NFSC]

Hardware limitation of the controller it seems:

FAQ Entry | Online Support | Support - Super Micro Computer, Inc.

Frequently Asked Questions

www.supermicro.com

So does that mean theres no other way to get it to work with bigger drives other than replacing the controller?

 

[neofusion]

So does that mean theres no other way to get it to work with bigger drives other than replacing the controller?

Not really.

But since a couple of years have passed since that SuperMicro post so you could try the usual things like:
Updating the BIOS.
Making sure it's set to AHCI and not RAID.
Setting it to use UEFI for the storage media instead of BIOS.

Edit: Also worth check Redcoat's suggestion above. If you're using a backplane you can try attaching a drive directly to the motherboard with a normal SATA cable just to see if it changes anything.

 

[NFSC]

Not really.

But since a couple of years have passed since that SuperMicro post so you could try the usual things like:
Updating the BIOS.
Making sure it's set to AHCI and not RAID.
Setting it to use UEFI for the storage media instead of BIOS.

Edit: Also worth check Redcoat's suggestion above. If you're using a backplane you can try attaching a drive directly to the motherboard with a normal SATA cable just to see if it changes anything.

The motherboard is too old to have UEFI as far as i could figure out through googling, also didnt see any option for it when going through the BIOS. But i will try your suggestions tomorrow and see if it helps