1 Random reboots with FreeNAS with recent hardware changes to system. Need help troubleshooting.

[hib33333]

Having more free time recently, I've been spending more time in my house by my NAS box and realizing that the computer has been randomly rebooting quite frequently. Whenever I used to check the GUI I would see uptimes of several weeks and was pretty impressed by the stability of my box. Would never randomly reboot until I did it manually. Had been going nearly three years strong.

I would say that these reboots must have started recently, within the last month. I have made some changes to my system in terms of upgrades in this month which is why I can't exactly pinpoint what may be causing the issue.

My specs for my box include:
MOBO: SUPERMICRO|MBD-X9SCM-F-O
CPU: XEON E3-1230V2 3.3GHz
Memory: 16GB DDR3
HDD: 6x 3TB HDD
PSU: SEASONIC | SSR-360GP 360W

Recently I have begun upgrading my HDDs from 3TB to 8TB WD Reds and have done 5 of them so far, so now I have 5x 8TB and 1x 3TB. I have resilvered all of them successfully and recent scrubs have shown no issues with any of the disks. What's more I do realize that it did restart more during scrubs/resilvers. I can't be sure but I suspect this.

In the interim I have also added 16GB of RAM to a total of 32GB now.

Now I suspect that it's one of three things, my power supply, the new RAM or the new HDDs. I think the HDDs are fine because the scrubs are okay, and I believe that 360W power supply should be sufficient for my box, also given that I had 6 drives running before and I don't believe switching them out to 8TB should draw too much more power (especially since most of them have gone from 7200RPM to 5400RPMs). That leaves me to think its my memory, but I hesitate taking out my new sticks given the recommendations for 1GB / 1TB HDD space I wouldn't want to create any more stress on my server than it may already have.

Anyone have any ideas on how I can trouble shoot this? What are usually the most likely culprits. Should I have upgraded my power supply when I changed the hard drives? Do you think the memory is bad.

Any help would be appreciated! Sorry for the wall of text.

 

[Stux]

If it's ECC memory, try checking the event log in IPMI for memory errors.

 

[hib33333]

is that something that i would do through the bios or is their a shell command to do that?

 

[Ericloewe]

You login to the BMC.

 

[JackShine]

Id take the whole server apart and reassemble.

Not only may it solve the problem, but u might reveal some potential issues.

Plus give it a good clean.

3 years is a long time.

 

[hib33333]

So far I've run a memtest and everything seems okay.
SMART tests are fine too. Scrub has shown no issues with the drive

I'm starting to think its a power supply issues. Most recently today it started rebooting back to back times and it wouldn't stay on for more than 10 minutes at a time. I'm starting to think with the upgrade to 8tb hds and the extra ram, my PSU couldn't handle it and is crapping out.

At least that's what I'm hoping for. Will be changing it tomorrow. Does that sound like it an be an issue? I know that bad PSUs can cause pretty much anything but when I check the voltage readings in BIOS everything seems okay...

 

[Evertb1]

So far I've run a memtest and everything seems okay.
SMART tests are fine too. Scrub has shown no issues with the drive

I'm starting to think its a power supply issues. Most recently today it started rebooting back to back times and it wouldn't stay on for more than 10 minutes at a time. I'm starting to think with the upgrade to 8tb hds and the extra ram, my PSU couldn't handle it and is crapping out.

At least that's what I'm hoping for. Will be changing it tomorrow. Does that sound like it an be an issue? I know that bad PSUs can cause pretty much anything but when I check the voltage readings in BIOS everything seems okay...

I believe that 360 watt is a bit on the low side. There are enough sources available (also within the Freenas forum) to help you with the calculation of your PSU needs. Just Google on PSU calculation and don't rely on commercial sources only.

When I was busy building my current Freenas box I planned to use an old 400 watt PSU but I changed my mind after reading a lot on this subject. I bought one that a: had a decent efficiency, b: was build with quality components and c: had enough power. I decided on a 550 watt (Corsair RM550X 550W ATX24). That is about 100 - 150 watts more then strictly needed for my build, but gives a healthy cushion. It's not a super high end one but a decent and sound build workhorse.

The trick is to find a psu that gives you enough room to handle peaks (all your disks spinning up and your fans going full out) and offers a good efficiency on a broad range of your power needs (doing well enough if the system is idle but gives a good efficiency when it matters the most).

 

[hib33333]

I believe that 360 watt is a bit on the low side. There are enough sources available (also within the Freenas forum) to help you with the calculation of your PSU needs. Just Google on PSU calculation and don't rely on commercial sources only.

When I was busy building my current Freenas box I planned to use an old 400 watt PSU but I changed my mind after reading a lot on this subject. I bought one that a: had a decent efficiency, b: was build with quality components and c: had enough power. I decided on a 550 watt (Corsair RM550X 550W ATX24). That is about 100 - 150 watts more then strictly needed for my build, but gives a healthy cushion. It's not a super high end one but a decent and sound build workhorse.

The trick is to find a psu that gives you enough room to handle peaks (all your disks spinning up and your fans going full out) and offers a good efficiency on a broad range of your power needs (doing well enough if the system is idle but gives a good efficiency when it matters the most).

so just an update...

I've had my NAS build for the past three years with the 360W power supply, without really many issues. Well I upgraded the power supply to a 650W and I've been back up for almost 5 days straight so that seems to have been the issue! I'm just surprised it was so stable while I must've been teetering on the brink of underpowering my box and having changed the RAM + hard drives probably tipped it over the edge. PSU issues are so hard to diagnose, it's almost like one of exclusion but I'm glad I didn't end up having to throw my box out of the window. Thanks for the help everyone!