Urgent - Help, Help, Please.

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darkam

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My problem is this. I have in the FreeNAS an iSCSI Storage share that I created an extend and created a disk inside the VMWARE where there were several vmware inside.
Problem and what HD.iscsifile has cleared "0" and I can no longer mount it on vmware. The same does not appear any more and I do not know what hit where my data contained in that file that would be the vmware HD was.
I'm desperate and I'm asking for help from you. No matter what language you speak I use translator I only have to solve my problem.

Edit by JoshDW19: Please don't make your telephone number / contact information public. Paid solicitations for services are not allowed. Thank you!
 
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rs225

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Jun 28, 2014
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878
Do you know if you have snapshots set? If you can, run this command and paste the output into the thread in a CODE block: zfs list

Was there anything that caused this problem?

You are saying that ESXi won't connect to the datastore over iSCSI? Or is the datastore there, but nothing is in it?
 

SweetAndLow

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6,421
Paid for services in dollars.

My problem is this. I have in the FreeNAS an iSCSI Storage share that I created an extend and created a disk inside the VMWARE where there were several vmware inside.
Problem and what HD.iscsifile has cleared "0" and I can no longer mount it on vmware. The same does not appear any more and I do not know what hit where my data contained in that file that would be the vmware HD was.
I'm desperate and I'm asking for help from you. No matter what language you speak I use translator I only have to solve my problem.
Start by reading the forum rules and following them. FreeNAS version, hardware specifications and error message required for all posts. Also a description of what happened and what you expect to happen. You can only get help if you put some effort in.
 
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rs225

Guru
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878
This is probably more of an ESXi issue. It can refuse to access a datastore after an interruption.
 

darkam

Cadet
Joined
Oct 1, 2017
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5
Nothing is in it when I created a file at the beginning of the iscsi touch vm.file, the same was 1TB two TB and then overnight it is Zero. without anything as if the file were empty. I lost everything 39 vm`s
 

darkam

Cadet
Joined
Oct 1, 2017
Messages
5
I'm having a big problem since I'm from Brazil and I do not find support for FreeNAS. I try to call the support but I can not speak the support language I need translators to understand many things.
 

darkam

Cadet
Joined
Oct 1, 2017
Messages
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What could make an iscsi.file file from one moment to another be of size 0, one week after it was 2TB, after a restart in FreeNAS it returns with value 0 in its size. as if it were started at that moment, where the data that contained on that virtual disk was left iscsi
 

SweetAndLow

Sweet'NASty
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6,421
Did you try the portuguese section in the forums?
 

William Grzybowski

Wizard
iXsystems
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Resumindo, se o arquivo esta com tamanho 0 e voce nao usa snapshots, eh game over.

Voce tem snapshots do dataset que tinha o arquivo?
zfs list -t snapshots
 

rs225

Guru
Joined
Jun 28, 2014
Messages
878
Are there any ideas on what could have happened? I would agree that if this did happen on the FreeNAS side, the only hope is snapshots. Could they have accidentally run a command other than touch on the file?

Is the mention of 'extend' actually meaning 'extent', or was there an attempt to change the size of the file that went wrong?
 
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