Supermicro X10SL7-F Trap 12 and usb errors

[trumee]

Hello,

My system had a sudden hard reset and the crash logs shows Trap 12. The pool is fine and now i am trying to reinstall using my backup config.

Unfortunately, i am getting the following error on bootup each time. The error is present both with Sandisk and Non-sandisk drives.

Code:

usb_alloc_device: set address 3 failed (USB_ERR_TIMEOUT, ignored)
usbd_setup_device_desc: getting device descriptor at addr 3 failed  USB_ERR_IOERROR

The usb drives do come up eventually. I have disable xhci in the bios and the usb drives are plugged into the rear IO panel which is USB2.

The trap 12 still remains a mystery. The system has 16 GB RAM with two disks in mirror.

Code:

#tail msgbuf.txt
Fatal trap 12: page fault while in kernel mode
cpuid = 2; apic id = 02
fault virtual address  = 0x0
fault code  = supervisor read data, page not present
instruction pointer  = 0x20:0xffffffff80a27cdd
stack pointer  = 0x28:0xfffffe046afc8780
frame pointer  = 0x28:0xfffffe046afc87d0
code segment  = base 0x0, limit 0xfffff, type 0x1b
  = DPL 0, pres 1, long 1, def32 0, gran 1
processor eflags  = interrupt enabled, resume, IOPL = 0
current process  = 12 (irq267: igb0:que 2)
KDB: stack backtrace:
KDB: reentering
KDB: stack backtrace:

Code:

info.last

Dump header from device /dev/dumpdev
  Architecture: amd64
  Architecture Version: 1
  Dump Length: 121344B (0 MB)
  Blocksize: 512
  Dumptime: Sun Sep 20 14:38:25 2015
  Hostname: backup
  Magic: FreeBSD Text Dump
  Version String: FreeBSD 9.3-RELEASE-p25 #0 r281084+d3a5bf7: Tue Sep 15 17:52:04 PDT 2015
  root@build3.ixsystems.com:/tank/home/jkh/build/FN/objs/os-base/amd64/tank/home/jkh/build/FN/FreeBSD/src/sys/FREENAS  Panic String:
  Dump Parity: 3842163834
  Bounds: 0
  Dump Status: good

Code:

ddb.txt

db:0:kdb.enter.default>  bt
Tracing pid 12 tid 100058 td 0xfffff8000772b920
bridge_input() at bridge_input+0x47d/frame 0xfffffe046afc87d0
ether_nh_input() at ether_nh_input+0x1b5/frame 0xfffffe046afc8810
netisr_dispatch_src() at netisr_dispatch_src+0x218/frame 0xfffffe046afc8870
ether_demux() at ether_demux+0x83/frame 0xfffffe046afc88a0
ether_nh_input() at ether_nh_input+0x20d/frame 0xfffffe046afc88e0
netisr_dispatch_src() at netisr_dispatch_src+0x218/frame 0xfffffe046afc8940
igb_rxeof() at igb_rxeof+0x462/frame 0xfffffe046afc89e0
igb_msix_que() at igb_msix_que+0x101/frame 0xfffffe046afc8a20
intr_event_execute_handlers() at intr_event_execute_handlers+0xfd/frame 0xfffffe046afc8a50
ithread_loop() at ithread_loop+0x9d/frame 0xfffffe046afc8aa0
fork_exit() at fork_exit+0x11f/frame 0xfffffe046afc8af0
fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe046afc8af0
--- trap 0, rip = 0, rsp = 0xfffffe046afc8bb0, rbp = 0 ---

 

[BigDave]

Plug your boot drive into the USB onboard type A port and change USB
bios settings to legacy mode and try a re-boot.

 

[trumee]

Ok. I plugged in a USB2 drive into the type A onboard port. Nothing is plugged into the rear usb ports. I still get the "device descriptor at addr 3 failed".

 

[BigDave]

Did you change the USB bios settings?

 

[BigDave]

Try the USB bios settings found in this post.
https://forums.freenas.org/index.ph...root-issues-with-9-3.26071/page-6#post-219345

Code:

I found having these USB settings allowed freenas to successfully boot:

Legacy USB Support [Enabled]
EHCI Hand-Off [Enabled]
USB Mass Storage Driver Support [Enabled]
Port 60/64 Emulation [Disabled]

 

[trumee]

This is what i have in the bios settings

Code:

EHCI1 [Enabled]
EHCI2 [Enabled]
Legacy USB Support [Disabled]
Port 60/64 Emulation [Disabled]
XHCI Hand-off  [Enabled]
XHCI Mode [Disabled]

and with these i still get the USB_ERR_IOERROR

 

[BigDave]

Legacy USB Support [Disabled]
You need to change this to Enabled...

 

[trumee]

Sorry, that was typo. It was set to enabled.

 

[BigDave]

If you have a saved copy of your configuration file, a spare
SATA drive and spare SATA port, try a fresh install and see
if it will boot up. You could be having an issue with the USB controller...

 

[trumee]

I re-installed from the ISO (FreeNAS-9.3-STABLE-201509160044.iso) and restored my backup config. I also changed one of the thumb drives. Now, i dont see any error messages on bootup!

So, dont really know what the issue was. I am stress testing the replaced USB drive but so far there have no errors.

 

[BigDave]

To be honest with you, I hate USB flash drives for FreeNAS. I won't ever use one again
in any machine that's storing my data. Your experience today just drives that point home
for me