Hi, I get to step 3.7 and when I run service nzbget start I get the message 'su: no directory'. Any ideas on what could be causing this? My start script is /usr/local/etc/rc.d/nzbget. Is that correct?

Hello atratus7!

Can you paste here the contents of your "/etc/rc.conf" file and the result of id plex, please?

Thanks!

Hi Zamana,

Thanks for getting back to me so quickly.

Here's the contents of my "/etc/rc.conf" file.

_cron_flags="$cron_flags -J 15"

# Disable Sendmail by default
sendmail_enable="NO"
sendmail_submit_enable="NO"
sendmail_outbound_enable="NO"
sendmail_msp_queue_enable="NO"

# Run secure syslog
syslogd_flags="-c -ss"

# Enable IPv6
ipv6_activate_all_interfaces="YES"
ifconfig_epair0b="SYNCDHCP"
nzbget_enable="YES"
nzbget_user="plex"
nzbget_conf="/usr/local/nzbget/nzbget.conf"_

And here's the result of running "id plex"

uid=1001(plex) gid=1001(plex) groups=1001(plex)

Ok.

Let's try something different.

Item 3.6. Change the line 34 from:

usr/bin/su -l $nzbget_user -c "exec $command $nzbget_conf $1"

to:

/usr/bin/su $nzbget_user -c "exec $command $nzbget_conf $1"

in the /usr/local/etc/rc.d/nzbget script.

Check if this works, please.

Thanks.

Hi Zamana,

Unfortunately, that didn't work; however, I am getting different message now. Here are the steps I did.

I changed to the directory /usr/local/etc/rc.d and opened the startup script in nano

I didn't need to change line 34 because it was already

/usr/bin/su $nzbget_user -c "exec $command $nzbget_conf $1"

I changed it to

usr/bin/su $nzbget_user -c "exec $command $nzbget_conf $1"

saved the file and exited nano

I entered service nzbget start and got the message

start does not exist in /etc/rc.d or the local startup directories (/usr/local/etc/rc.d), or is not executable

I opened the script and changed line 34 back to

/usr/bin/su $nzbget_user -c "exec $command $nzbget_conf $1"

saved the file and exited nano

I entered service nzbget start and got the same message as before

I changed to the home directory for root@nzbgetjail, entered service nzbget start and got the same message again

Ok.

Please, post here the output of this command:

cat /etc/passwd | grep plex

Here's the output of cat /etc/passwd | grep plex

plex:*:1001:1001:User &:/home/plex:/bin/sh

I supposed that you are logged in as "root" in your jail.

Post here the output of these two commands:

cd
su -l plex
pwd
exit

and

cd
su plex
pwd
exit

Yep, logged in as "root".

cd - changed to home directory for root
su -l plex - su: no directory
pwd - /root
exit - shell closed

cd - changed to home directory for root
su plex - prompt changed to $
pwd - /root
exit - prompt changed back to root@nzbgetjail:~ #

Ok.

It seems to me that "/home/plex" folder does not exist. Let's set the plex home folder to "/usr/local/share/nzbget":

pw user mod plex -d /usr/local/share/nzbget

After this, try to execute both commands again and if they succeed, try to start the service with:

service nzbget start

OK. I've set the plex home folder as you directed and this was the output for both commands.

cd - changed to home directory for root
su -l plex - prompt changed to $
pwd - /usr/local/share/nzbget
exit - prompt changed back to root@nzbgetjail:~ #

cd - changed to home directory for root
su plex - prompt changed to $
pwd - /root
exit - prompt changed back to root@nzbgetjail:~ #

I tried starting the service with service nzbget start and got the following output

root@nzbgetjail:~ # service nzbget start
nzbget.conf(55): Invalid value for option "TempDir" (/usr/local/share/nzbget/downloads/tmp):
could not create directory /usr/local/share/nzbget/downloads: Permission denied
nzbget.conf(52): Invalid value for option "QueueDir" (/usr/local/share/nzbget/downloads/queue):
could not create directory /usr/local/share/nzbget/downloads: Permission denied

I checked the permissions on /usr/local/share/nzbget and got the following output

root@nzbgetjail:~ # ls -l /usr/local/share/nzbget
total 6528
-rwxr-xr-x 1 plex plex 2298200 Jun 4 2021 7za
-rw-r--r-- 1 plex plex 201623 Jun 4 2021 cacert.pem
-rw-r--r-- 1 plex plex 180715 Jun 4 2021 ChangeLog
-rw-r--r-- 1 plex plex 18091 Jun 4 2021 COPYING
-rwxr-xr-x 1 plex plex 5169 Jun 4 2021 install-update.sh
-rw-r--r-- 1 root wheel 24 Dec 25 15:10 installer.cfg
-rw-r--r-- 1 plex plex 1878 Jun 4 2021 license-7zip.txt
-rw-r--r-- 1 plex plex 1976 Jun 4 2021 license-unrar.txt
-rwxr-xr-x 1 plex plex 6938448 Jun 4 2021 nzbget
-rw-r--r-- 1 root wheel 66847 Dec 4 13:09 nzbget.conf
-rw-r--r-- 1 plex plex 451 Jun 4 2021 pubkey.pem
-rw-r--r-- 1 plex plex 15876 Jun 4 2021 README
drwxr-xr-x 2 plex plex 4 Dec 25 15:10 scripts
-rwxr-xr-x 1 plex plex 1384680 Jun 4 2021 unrar
drwxr-xr-x 4 plex plex 19 Dec 25 15:10 webui

Ok.

I guess that the problems with the user plex are fixed now. Good.

Check if the nzbget process is running. You can do this with:

service nzbget status

or

netstat -an | grep 6789

Once nzbget is running, you need to follow on with 4.1 section, defining where you want the downloads are saved etc. The directories you will choose need to be writeable by the plex user.

If you're in a jail, probably you'll need to do bind mounts from the host inside the jail.

I ran service nzbget status and the service wasn't running.

I created the following folders that were mentioned in the output when I tried service nzbget start

/usr/local/share/nzbget/downloads
/usr/local/share/nzbget/downloads/nzb
/usr/local/share/nzbget/downloads/queue
/usr/local/share/nzbget/downloads/tmp

I get no output when I run service nzbget start but service nzbget status reports that the service isn't running

Any ideas on where I should look now?

I guess that the best way is try to run the process manually, from command line, and see what it says.

Run NZBGet from command line, as the plex user:

su -l plex
nzbget -D -c nzbget.conf

Check if there are any messages. If not, check if it is listening at port 6789:

netstat -an | grep 6789

If so, try to access the web interface: http://:6789

Hmmm. I'm not getting any messages when I run nzbget from the command line as the plex user; but I'm not getting any output when I run the netstat command either.

I think I need to go away and do more research on creating jails and users and granting permissions in TrueNAS / FreeBSD.

Also I don't want to keep taking up your time, which you've been very generous with so far. I don't want to impose on your generosity any more especially at this time of year when you should be spending time with your family.

Thank you very much for all of your help. I'll let you know how I get on.

Hello!

I'm really sorry for not being able to help you with this issue.

It could be something you missed from the tutorial, or could be some step that I forgot to mention. For example, I already fixed the user creation by adding the home folder. Thanks!

Anyway, here is the command that I use to create my jails, if you like to try:

#!/bin/sh

NAME="$1"
IP="$2"
RELEASE="13.1-RELEASE"
GW="192.168.0.1"

iocage create -n $NAME \
        -r $RELEASE \
        vnet="on" \
        defaultrouter=$GW \
        ip4_addr="vnet0|$IP/24" \
        ip6_addr=none \
        allow_raw_sockets=1 \
        allow_mlock=1 \
        dhcp=off \
        bpf=yes \
        boot=on

iocage set mount_fdescfs=1 $NAME
iocage set mount_procfs=1 $NAME

You'll need to adjust the gateway of your network (my network is /24; check yours), and probably the RELEASE (check your other jails).

To use, pass as argument the NAME of the jail you want to create and an IP in your network that is not being used.

Best wishes!

@atratus7,
I have just gone through and had the same issues as you. I was able to resolve it by using the following in the rc.d file:

#!/bin/sh

# PROVIDE: nzbget
# REQUIRE: LOGIN
# KEYWORD: shutdown
#
# Add the following lines to /etc/rc.conf to enable the nzbget daemon:
#
# nzbget_enable="YES"
#
# Following additional settings are available:
#
# nzbget_user:    user to run nzbget as (recommended)
# nzbget_conf:    path to config if in a non-standard location (optional)

. /etc/rc.subr

name=nzbget
rcvar=nzbget_enable

load_rc_config $name

start_cmd="nzbget_cmd -D"
stop_cmd="nzbget_cmd -Q"
reload_cmd="nzbget_cmd -O"

command="/usr/local/share/nzbget/nzbget"

: ${nzbget_enable:=NO}
: ${nzbget_user:=root}
: ${nzbget_conf:="/usr/local/nzbget/nzbget.conf"}

nzbget_cmd() {
  exec su $nzbget_user -c "$command -c $nzbget_conf $1"
}

run_rc_command "$1"

hopefully this will help you get yours running.

And the main changes to my version of the rc.d file for anyone that is interested:

• command runs from /usr/local/share (stated in 3.2 of the guide as the folder to install into)
• I also add a second nzbget to the command variable to get to the application rather than the folder
• Changed the variables format to match the rc.d scripting guidance on freebsd documents
• Put the /usr/local/nzbget/nzbget.conf as the default path for the nzbget_conf variable
• modified the exec command string to call exec with su, user, and the parameters after it (didn't work without this format change).

Thankyou @Zamana for getting this documented. I would have struggled without this guidance.

Hello!

Thanks for the contribution.

I updated the article with my current (and working!) version of the rc script. Here is the difference between our versions now:

16,17d15
< command=/usr/local/bin/nzbget
<
20,25d17
< load_rc_config nzbget
<
< nzbget_enable=${nzbget_enable:-NO}
< nzbget_user=${nzbget_user:-root}
< nzbget_conf=${nzbget_conf:+"-c $nzbget_conf"}
<
28a21,22
> load_rc_config $name
>
32a27,32
> command="/usr/local/share/nzbget/nzbget"
>
> : ${nzbget_enable:=NO}
> : ${nzbget_user:=root}
> : ${nzbget_conf:="/usr/local/nzbget/nzbget.conf"}
>
34c34
<   /usr/bin/su $nzbget_user -c "exec $command $nzbget_conf $1"
---
>   exec su $nzbget_user -c "$command -c $nzbget_conf $1"

And, in my case, here is the relevant lines in /etc/rc.conf:

nzbget_enable="YES"
nzbget_user="plex"
nzbget_conf="/usr/local/nzbget/nzbget.conf"

Thank you @Zamana soooooooo much for this guide. I was almost giving up.
I ran into the same problems as @atratus7 but luckily the script version of @MichaelInkster worked for my TrueNas (v12) system.

Thank you both for your efforts and updating this guide.

hi, if I follow tutorial to the letter i get:

env: /usr/local/etc/rc.d/nzbget: Permission denied

service will not start, only deviation was to change user to nzbget from plex

Hi @mimikm,
Which rc.d script are you using to start the service, the one in the tutorial or the one I had posted in the comments? The version that I posted in the comments appears to have also worked for some people that have not had success with the version in the tutorial

Hi!

Here is the version that I'm currently using and it is working:

#!/bin/sh

# PROVIDE: nzbget
# REQUIRE: LOGIN
# KEYWORD: shutdown
#
# Add the following lines to /etc/rc.conf to enable the nzbget daemon:
#
# nzbget_enable="YES"
#
# Following additional settings are available:
#
# nzbget_user:    user to run nzbget as (recommended)
# nzbget_conf:    path to config if in a non-standard location (optional)

command=/usr/local/bin/nzbget

. /etc/rc.subr

load_rc_config nzbget

nzbget_enable=${nzbget_enable:-NO}
nzbget_user=${nzbget_user:-root}
nzbget_conf=${nzbget_conf:+"-c $nzbget_conf"}

name=nzbget
rcvar=nzbget_enable

start_cmd="nzbget_cmd -D"
stop_cmd="nzbget_cmd -Q"
reload_cmd="nzbget_cmd -O"

nzbget_cmd() {
  /usr/bin/su $nzbget_user -c "exec $command $nzbget_conf $1"
}

run_rc_command "$1"

Note that the user which runs the process nzbget is plex, but you need to run the /usr/local/etc/rc.d/nzbget script as root.

Regards.