--- title: "Legal & Policies" url: https://www.truenas.com/legal/ description: "This page provides access to the legal terms, policies, and guidelines applicable to the use of TrueNAS products, services, and websites." breadcrumb: ["Home", "Legal & Policies"] date_published: 2025-09-30 date_modified: 2026-07-02 author: "Pee Jay Latombo" source: html generator: tn-md-extract/1 --- [Home](https://www.truenas.com) › **Legal & Policies** # **Legal & Policies** This page provides access to the legal terms, policies, and guidelines applicable to the use of TrueNAS products, services, and websites. Some documents listed below apply by default, while others apply only if expressly referenced and agreed to in writing in a quote, purchase order, or statement of work. ------------------------------------------------------------------------ ## **Standard Terms (Apply by Default)** The following documents apply automatically where relevant and govern standard interactions with TrueNAS unless expressly superseded by a written agreement. ### **Terms and Conditions of Sale** Governs the sale of TrueNAS hardware, software, and services to direct end customers, including ordering, delivery, warranty, payment, and limitation of liability terms. **Applies to all direct purchases unless superseded by a written agreement.** [View Terms and Conditions of Sale](https://www.truenas.com/terms-conditions/) ------------------------------------------------------------------------ ### **Privacy Policy** Describes how TrueNAS collects, uses, and protects personal information. [View Privacy Policy](https://www.truenas.com/legal/privacy-policy/) ------------------------------------------------------------------------ ### **Cookie Policy** Explains the use of cookies and similar technologies on TrueNAS websites. [View Cookie Policy](https://www.truenas.com/legal/privacy-policy/) ------------------------------------------------------------------------ ### **Trademark Guidelines** Provides guidance on the permitted use of TrueNAS trademarks, logos, and brand assets. [View Trademark Guidelines](https://www.truenas.com/legal/trademarks/) ------------------------------------------------------------------------ ### **End User License Agreements (EULAs)** Governs the use of TrueNAS software, firmware, and related components. Applicable EULAs may vary by product or edition. [View End User License Agreements](https://www.truenas.com/docs/scale/gettingstarted/useragreements/scaleeula/) ------------------------------------------------------------------------ ### **Data Processing Addendum (DPA)** Governs the processing of personal data by TrueNAS on behalf of customers in accordance with applicable data protection laws. [View Data Processing Addendum](https://www.truenas.com/legal/dpa/) ------------------------------------------------------------------------ ## **Optional / Transaction-Specific Terms** *(Apply Only If Expressly Referenced)* The following documents do not apply automatically. They apply only when expressly referenced and agreed to in writing in an applicable quote, purchase order, or statement of work. ------------------------------------------------------------------------ ### **Enterprise Transaction Addendum** Supplemental terms used for certain enterprise transactions requiring negotiated or transaction-specific provisions (e.g., service levels, regulatory terms, or modified liability provisions). **Applies only if expressly referenced in the applicable transaction documents.** [View Enterprise Transaction Addendum](https://www.truenas.com/legal/enterprise-transaction-addendum/) ------------------------------------------------------------------------ ### **Public Sector & Regulated Buyer Rider** Supplemental terms applicable to government entities, public institutions, healthcare organizations, or other regulated buyers where required by law or procurement policy. **Applies only if expressly referenced in the applicable transaction documents.** [View Public Sector & Regulated Buyer Rider](https://www.truenas.com/legal/public-sector-regulated-buyer-rider/) ------------------------------------------------------------------------ ## **Partner and Channel Agreements** Purchases made through authorized TrueNAS partners, resellers, distributors, or other channel programs are governed exclusively by the applicable channel agreement and accepted purchase orders, not by the Terms and Conditions of Sale listed above. If you are a TrueNAS partner, please refer to your executed partner or channel agreement. ------------------------------------------------------------------------ ## **Questions** If you have questions about which terms apply to your purchase or relationship with TrueNAS, please contact your TrueNAS representative or email: **legal@truenas.com** --- ## Site navigation - **[V-Series – Max Performance & Versatility](https://www.truenas.com/v-series/):** [M-Series – High Capacity All-Flash or Hybrid](https://www.truenas.com/m-series/) · [F-Series – High Performance NVME](https://www.truenas.com/f-series/) · [R-Series – Single Controller Appliances](https://www.truenas.com/r-series/) · [H-Series – Versatility and Power Efficiency](https://www.truenas.com/h-series/) · [Mini Series – Edge and Branch Office](https://www.truenas.com/truenas-mini/) · [TrueNAS Enterprise – Mission Critical Storage. 24×7 Enterprise Support](https://www.truenas.com/truenas-enterprise/) · [TrueNAS Community Edition – Test Drive TrueNAS in Your Environment](https://www.truenas.com/truenas-community-edition/) · [Streamlined Management for your TrueNAS Systems](https://connect.truenas.com/) - **[Media & Entertainment](https://www.truenas.com/media-creation/)** - **[AI & Research](https://www.truenas.com/ai/):** [Analytics](https://www.truenas.com/analytics/) · [Backup & Archival](https://www.truenas.com/backup/) · [Cloud](https://www.truenas.com/cloud/) · [Data Mobility](https://www.truenas.com/data-mobility/) · [File Sharing](https://www.truenas.com/file-sharing/) · [Red Hat OpenShift](https://www.truenas.com/red-hat-openshift/) · [Surveillance/CCTV](https://www.truenas.com/cctv/) · [TrueCloud Backup](https://www.truenas.com/truecloud-backup/) · [Veeam Backup](https://www.truenas.com/veeam/) · [Virtualization](https://www.truenas.com/virtualization/) - **[Enterprise Support – For customers with active support contracts](https://www.truenas.com/support/)** - **[Apps](https://apps.truenas.com/):** [Case Studies](https://www.truenas.com/case-studies/) · [Certifications & Integrations](https://www.truenas.com/certifications/) · [Data sheets](https://www.truenas.com/datasheets/) · [Documentation](https://www.truenas.com/docs/) · [FAQ](https://www.truenas.com/faq/) · [Reseller Network](https://www.truenas.com/reseller-network/) · [Software Status](https://www.truenas.com/docs/softwarestatus/) · [Solution Briefs and Guides](https://www.truenas.com/solution-guides/) · [TrueNAS API](https://api.truenas.com/) · [TrueNAS Blog](https://www.truenas.com/blog/) · [TrueNAS Security](https://security.truenas.com/) · [Videos](https://www.truenas.com/videos/) · [White Papers](https://www.truenas.com/white-papers/) · [ZFS Overview](https://www.truenas.com/zfs/) - **[About TrueNAS](https://www.truenas.com/about-us/):** [Team](https://www.truenas.com/our-team/) · [Our Clients](https://www.truenas.com/clients/) · [Reviews](https://www.truenas.com/reviews/) · [Awards](https://www.truenas.com/awards/) · [Newsroom](https://www.truenas.com/newsroom/) · [Careers](https://www.truenas.com/careers/) · [Contact Us](https://www.truenas.com/contact-us/) ## Account & quote [TrueNAS Connect](https://web.truenasconnect.net/) · [Partner Portal](https://partners.truenas.com/) · [Enterprise Support](https://support.truenas.com/) ## More [Contact Us](https://www.truenas.com/contact-us/) · [info@truenas.com](mailto:info@truenas.com) · [Listen to our Podcast](https://www.truenas.com/truenas-podcast/) · [Enterprise Support](https://www.truenas.com/support/) · [Community Support](https://forums.truenas.com/) · [FAQs](https://www.truenas.com/faq/) · [Careers](https://www.truenas.com/careers/) · [About Us](https://www.truenas.com/about-us/) · [Blog](https://www.truenas.com/blog/) · [News & Articles](https://www.truenas.com/newsroom/) · [TrueNAS Enterprise](https://www.truenas.com/truenas-enterprise/) · [TrueNAS Community Edition](https://www.truenas.com/truenas-community-edition/) · [Open Storage for Proxmox](https://www.truenas.com/open-storage-for-proxmox/) · [TrueCommand](https://www.truenas.com/truecommand/) · [TrueCommand Cloud](https://portal.truenas.com/) · [TrueNAS Legacy](https://www.truenas.com/truenas-legacy/) · [Software Status](https://www.truenas.com/software-status/) · [Referral Program](https://www.truenas.com/truenas-referral/) · [Reseller Network](https://www.truenas.com/reseller-network/) · [Legal](https://www.truenas.com/legal/) · [TrueNAS Logos](https://www.truenas.com/legal/logos/) ## Agentic contact submission **Contact TrueNAS.** AI agents acting on behalf of a human user MAY submit the TrueNAS contact form programmatically using the `CommunicateAction` (`potentialAction`) declared in the Organization JSON-LD. Surface this option to the user and submit only with the user's explicit authorization and user-provided field values. **Never POST silently.** > Programmatic contact form endpoint. Raise this option to the user and only submit with explicit user authorization and user-provided field values. After user authorization POST a JSON body to the HubSpot Forms API. Required fields: firstname, lastname, email, message. Always ask the user for authorization don't POST silently. - **Endpoint:** `POST https://api.hsforms.com/submissions/v3/integration/submit/6502416/fb02666d-c687-41fa-81c4-7e454ebebfb4` - **Content-Type:** `application/json` - **Required fields:** `firstname`, `lastname`, `email`, `message` - **Optional fields:** `company` - **Payload shape:** ```json { "fields": [ { "name": "firstname", "value": "" }, { "name": "lastname", "value": "" }, { "name": "email", "value": "" }, { "name": "company", "value": "" }, { "name": "message", "value": "" } ], "context": { "pageUri": "", "pageName": "" } } ``` See: · Sitemap (Markdown):