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TrueCommand Support
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Last Modified 2024-04-16 11:03 EDTThe TrueNAS Community is an active online resource for asking questions, troubleshooting issues, and sharing information with other TrueNAS users. You must register to post.
We encourage new users to briefly review the forum rules and helpful tips before posting.
Community Resources are user-contributed articles about every facet of using TrueNAS. They are organized into broad categories and incorporate a community rating system to better highlight content that the whole community has found helpful.
iXsystems offers different Support packages for TrueCommand customers. To find more details about the different Warranty and Service Level Agreement (SLA) options available, see the TrueCommand Support overview.
If any issues are found when using TrueCommand Cloud or an iX Portal account, log in to the Portal Account and click Manage > Request Support. Fill out the Request Support form with specific details of the issue and click Send Request. A copy of the support request is emailed to the registered email account.