(408) 943-4100               V   Commercial Support

TrueCommand Administration

  3 minute read.

Last Modified 2021-03-11 16:01 EST

The Administration page shows additional system details and offers a variety of TrueCommand configuration options. This page is available to users with administrator permissions by opening the Configure menu and clicking Administration. The page is organized into About, Certificates, and Configuration tabs.

The About tab contains the current TrueCommand system ID and version, license details, and contact information for iXsystems.


Updating the License

You can expand TrueCommand to monitor more disks by upgrading or purchasing a license from iXsystems. Clicking GET A LICENSE opens a new browser tab to purchase a TrueCommand license. You can also contact iXsystems to upgrade the current license.

After you purchase or upgrade the license, you must upload the new license to TrueCommand. Click Browse… to open a file browser on your local system. Select the new license file to upload and click UPLOAD LICENSE to apply the new license to TrueCommand.

The Certificates tab shows the certificates and Certificate Authorities (CAs) TrueCommand uses and has options to upload or import a certificate or CA.


Clicking Browse… opens a dialog to upload a file from the local system. Selecting Plain text allows you to copy and paste the file raw text instead of uploading a file.

The Configuration tab contains options to configure various features of TrueCommand.

Administration About

Changing any options requires clicking SAVE to save the new system configuration. To reset fields back to their previous values, click CANCEL.

General options include how frequently TrueCommand measures systems statistics, how long to store system statistics, and the number of database backups from an iXsystems NAS to store.

SSL options

This section has options to configure secure connections. By default, TrueCommand attempts an SSL connection, then a non-SSL connection if the first attempt fails. You can disable non-SSL connection attempts by setting Require SSL for all connections. This is useful when a monitored system does not allow SSL-secured access or when the monitored system is using a custom port.

There are additional options to configure how TrueCommand handles certificates. By default, TrueCommand accepts self-signed certificates and certificate hostname mismatches. This allows the first-time login to TrueCommand and accepting certificates from systems that use a hostname, but are registered in TrueCommand with an IP address (or vice-versa).

Alert Options

You can adjust the alert levels that TrueCommand shows from a connected NAS to tune the system messages shown according to your use case. Choose an alert category to ignore. Multiple categories can be selected.


TrueCommand supports using LDAP to better integrate within an established network environment. To configure LDAP, add an LDAP server IP address or DNS hostname, fill in the Domain, then click ADD SERVER. You can add Multiple LDAP servers and Domains.

Enabling Allow LDAP user creation means TrueCommand creates user accounts when someone logs in to the User Interface with their LDAP credentials. JOIN TEAM automatically adds LDAP users to specific TrueCommand teams.