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Issue Reporting in Jira

We encourage all users to help us make TrueNAS the best NAS by reporting issues, requesting potentially helpful features, and relaying security vulnerabilities.

Issue Reporting in Jira

TrueNAS uses Jira to track bugs and develop features. You can view public issues without logging in, but you must create an Atlassian account and join the TrueNAS Jira instance to report bugs. See Joining the TrueNAS Jira Instance.

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Adding a License and Proactive Support

Adding a TrueNAS Enterprise License

For users with a valid TrueNAS license, click Add License. Copy your license into the box and click Save.

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Providing Feedback in TrueNAS

We encourage TrueNAS users to report bugs and to vote for or suggest new TrueNAS features in the project Jira instance. You must have an Atlassian account and join the TrueNAS Jira instance to create a bug ticket. Signing in to your Atlassian account does not give you access to the TrueNAS instance. For the steps to join the instance, see Joining the TrueNAS Jira Instance.

If you encounter a bug or other issue while using TrueNAS, you can report issues in one of two ways:

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Getting Support

About TrueNAS Support

TrueNAS Enterprise

TrueNAS Enterprise hardware customers with support contracts can contact TrueNAS Support using either this Enterprise Support link or through one of the contact options listed below.

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