Every NAS user has a unique storage setup and requirements. The following are general recommendations and options for migrating data into TrueNAS from third party storage solutions.

Users migrating data from an existing third-party NAS solution to TrueNAS 24.04 (Dragonfish) can do so using the Syncthing Enterprise application to mount the source with a remote SMB share that preserves metadata.

Users installing and configuring TrueNAS on their own servers should follow the instructions in this article to prepare for their deployment.

For support or assistance refer to the TrueNAS community forums, Discord, or the tutorials included in the TrueNAS Documentation Hub.

If you are not the administrator responsible for network access in your company, contact your network administrator for assistance. If your company obtains network hardware and support from an Internet or cable service provider, contact them for assistance with where to obtain this information.

TrueNAS Enterprise

TrueNAS Enterprise customers, or those that purchased systems and service contracts from iXsystems, should use the information in this article to prepare for their TrueNAS system deployments.

The TrueNAS Enterprise Support department provides assistance with the configuration areas documented in this section.

Contacting Support

Customers who purchase TrueNAS hardware or that want additional support must have a support contract to use TrueNAS Support Services. The TrueNAS Community forums provides free support for users without a TrueNAS Support contract.

Users installing and configuring TrueNAS on their home server should follow the instructions in this article to prepare for their deployment.

For support or assistance refer to the TrueNAS community forums, Discord, or the tutorials included in the TrueNAS Documentation Hub.

When in the same location as the hardware designated for the TrueNAS installation, you can connect a monitor and keyboard to the system to do the initial installation and configuration. An additional USB port is required when using a USB storage device to install TrueNAS from .iso file.

Since the Apple Filing Protocol (AFP) for shares is deprecated and no longer receives updates, it is not present in TrueNAS.

ZFS pool importing works for pools exported or disconnected from the current system, those created on another system, and for pools you reconnect after reinstalling or upgrading the TrueNAS system.

The import procedure only applies to disks with a ZFS storage pool.

To import a pool, go to the Storage Dashboard and click Import Pool at the top of the screen.

Due to the interaction between the TrueNAS, Minio, and FreeBSD software lifecycles, the Minio plugin does not generally deploy in TrueNAS 13.0 nor is full data migration of MinIO data from end of life (EoL) deployments of MinIO possible. Users are encouraged to pursue a manual backup and restore strategy before attempting to move to TrueNAS 24.04 or newer. These versions provide fully maintained, and updatable MinIO applications.

This article provides information and instructions for migrating non-Enterprise FreeBSD-based TrueNAS versions (13.0 or 13.3) to Linux-based TrueNAS (22.12 and later).

TrueNAS Enterprise

TrueNAS Enterprise

TrueNAS Enterprise customers with High Availability (HA) or Non-HA TrueNAS Hardware should consult with TrueNAS Enterprise Support for assistance before attempting to migrate.

The process requires:

• Backing up critical data.
• An extended maintenance window.
• Executing the migration process in a precise order.
• Additional system configuration to update network interfaces and add new administrator accounts.

Review the Migration Preparation article to see detailed notes and caveats about the migration process.