TrueNAS Enterprise

This procedure only applies to TrueNAS Enterprise (HA) systems. If attempting to migrate from FreeBSD- to Linux-based TrueNAS versions, see TrueNAS Migrations.

Installing, upgrading, or making some changes to TrueNAS on High Availability (HA) systems is complicated and should be guided by Enterprise-level support. Contact TrueNAS Enterprise Support for assistance whenever attempting to install or make some changes to TrueNAS on Enterprise HA hardware.

Contacting Support

TrueNAS Enterprise

Installing TrueNAS on High Availability (HA) systems is complicated and should be guided by Enterprise-level support. Contact TrueNAS Enterprise Support for assistance whenever attempting to install TrueNAS on Enterprise HA hardware.

Contacting Support

Customers who purchase TrueNAS hardware or that want additional support must have a support contract to use TrueNAS Support Services. The TrueNAS Community forums provides free support for users without a TrueNAS Support contract.

TrueNAS Enterprise

TrueNAS Enterprise customers with High Availability (HA) or Non-HA TrueNAS Hardware should consult with TrueNAS Enterprise Support for assistance before attempting to migrate.

The process requires:

• Backing up critical data.
• An extended maintenance window.
• Executing the migration process in a precise order.
• Additional system configuration to update network interfaces and add new administrator accounts.

Review the Migration Preparation article to see detailed notes and caveats about the migration process.

TrueNAS Enterprise

This procedure applies to TrueNAS Enterprise High Availability (HA) systems only.

If you need to power down your TrueNAS Enterprise system with HA enabled, this is the procedure: