TrueNAS SCALETrueNAS SCALE Nightly Development Documentation
This content follows experimental early release software. Use the Product and Version selectors above to view content specific to a stable software release.

Enterprise HA Migrations

TrueNAS Enterprise customers should consult with iXsystems Support before attempting migrate to TrueNAS SCALE.

The process requires:

  • Backing up critical data.
  • An extended maintenance window.
  • Executing the migration process in a precise order.
  • Additional system configuration to update network interfaces and add new administrator accounts.

Review the Migration Preparation article to see detailed notes and caveats about the migration process.

Customers who purchase iXsystems hardware or that want additional support must have a support contract to use iXsystems Support Services. The TrueNAS Community forums provides free support for users without an iXsystems Support contract.

Contact MethodContact Options
TelephoneMonday - Friday, 6:00AM to 6:00PM Pacific Standard Time:

US-only toll-free: 1-855-473-7449 option 2
Local and international: 1-408-943-4100 option 2
TelephoneAfter Hours (24x7 Gold Level Support only):

US-only toll-free: 1-855-499-5131
International: 1-408-878-3140 (international calling
rates apply)