Enterprise Migrations
1 minute read.
TrueNAS Enterprise customers should consult with TrueNAS Enterprise Support before attempting to migrate.
The process requires:
- Backing up critical data.
- An extended maintenance window.
- Executing the migration process in a precise order.
- Additional system configuration to update network interfaces and add new administrator accounts.
Review the Migration Preparation article to see detailed notes and caveats about the migration process.
Customers who purchase TrueNAS hardware or that want additional support must have a support contract to use TrueNAS Support Services. The TrueNAS Community forums provides free support for users without a TrueNAS Support contract.
| TrueNAS Customer Support | |
|---|---|
| Support Portal | https://support.ixsystems.com |
| support@ixsystems.com | |
| Telephone and Other Resources | https://www.ixsystems.com/support/ |