Getting Support

There are several options to get support for your TrueNAS installation. TrueNAS SCALE users can engage with the TrueNAS community to answer questions and resolve issues using the links listed at the bottom of all TrueNAS Documentation Hub articles. TrueNAS Enterprise hardware customers can access the fast and effective support directly provided by iXsystems.


  • Accessing TrueNAS Support: Provides instructions for SCALE users to access the TrueNAS Community and Social Media, get system support, and report problems though the SCALE UI.

    • Filing an Issue Ticket in SCALE: Provides information on using TrueNAS SCALE UI to file an issue ticket in Jira.