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First Time Login

  8 minute read.

Last Modified 2022-06-07 12:06 EDT

Now that you have installed and configured TrueNAS SCALE, you can log in to the web interface and begin managing data!

After installing TrueNAS, you can configure and use the system through the web interface.

Important: Use only the web interface to make configuration changes to the system.

By default, using the command-line interface (CLI) to modify the system does not modify the settings database. The system reverts to the original database settings when it restarts and wipes any user-made command line changes. TrueNAS automatically creates several ways to access the web interface, but you might need to adjust the default settings for your network environment.

Web Interface Access

By default, fresh installs of TrueNAS SCALE provide a default address for logging in to the web interface. To view the web interface IP address or reconfigure web interface access, connect a monitor and keyboard to your TrueNAS system or connect with IPMI for out-of-band system management.

When powering on a TrueNAS system, the system attempts to connect to a DHCP server from all live interfaces to access the web UI. On networks that support Multicast Domain Name Services (mDNS), the system can use a hostname and domain to access the TrueNAS web interface. By default, TrueNAS uses the hostname and domain truenas.local. To change the hostname and domain in the web interface, go to Network and click Settings in the Global Configuration pane.

To access the web interface using an IP address, use the one that the Console Setup Menu generated after installing SCALE, or use the one you configured in the Post-install Configuration article if you upgraded from CORE.

Create a strong login password! You can reset the root password in the TrueNAS console setup menu or web interface by going to Credentials > Local Users and editing the root user.

Logging In

On a computer with access to the same network as the TrueNAS system, enter the hostname and domain or IP address in a web browser to connect to the web interface.


Enter the root username and account password you created during installation.

If the user interface is not accessible by IP address from a browser, check these things:

  • If the browser configuration has proxy settings enabled, disable them and try connecting again.
  • If the page does not load, ensure a ping reaches the TrueNAS system IP address. If the IP address is in a private range, you must access it from within that private network.

If the web interface displays but seems unresponsive or incomplete:

  • Make sure the browser allows cookies, Javascript, and custom fonts from the TrueNAS system.
  • Try a different browser. We recommend Firefox.

If the UI becomes unresponsive after an upgrade or other system operation, clear the site data and refresh the browser (Shift+F5).


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After logging in, you see the system Dashboard. Dashboard displays basic information about the installed version, systems component usage, and network traffic. For users with compatible TrueNAS Hardware, clicking the system image takes you to the System Settings > Enclosure page.


The Dashboard provides access to all TrueNAS management options. The top row has links to outside resources and buttons to control the system. The left-hand column lets users navigate to the various TrueNAS Configuration screens.

You can reorder dashboard widgets by clicking Reorder and then dragging them into your preferred order. You can also choose which widgets appear on the dashboard by clicking Configure.


Top Bar Menu

Buttons in the top bar menu link to the iXsystems site, display the status of TrueCommand, and show system processes and configuration menus.


The iXsystems button opens the iXsystems home page. There, users can find information about storage and server systems.

Users can also use the iXsystems home page to access their customer portal and community section for support.

The Status of TrueCommand button lets users sign up with and connect to TrueCommand Cloud.


Clicking SIGNUP opens the TrueCommand signup page in a new tab.


After users sign up, they can click the CONNECT button and enter their API key to connect SCALE to TrueCommand Cloud.


The Directory Services Monitor displays the status of Active Directory and LDAP. Clicking them takes you to their respective configuration screens.


The Task Manager displays all running and failed jobs/processes. Error and Alert dialog boxes that were manually closed can be accessed in the Task Manager.


Users can click the History button to open the Jobs screen. Jobs lists all successful, active, and failed jobs. Users can also click View Logs next to a failed process to view its log information and error message.


The Alerts button displays the Alerts menu, which shows all current alerts. Users can dismiss them individually or all at once.

The Alerts menu also lets users configure Alert Settings, Alert Services, and Email.

Alert Settings

The Alert Settings screen has options for setting the warning level and frequency for alerts specific to application actions.


The Set Warning Level drop-downs customize alert importance. Each warning level has an icon and color to express the level of urgency.

The Set Frequency drop-downs adjust how often the system sends alert notifications. Setting the Frequency to NEVER prevents that alert from being in the Alerts menu, but it still pops up in the UI if triggered.

Alert Warning Levels

Each warning level has a different icon and color to express its urgency. To make the system email you when alerts with a specific warning level trigger, set up an email Alert Service with that warning level.

LevelIconAlert Notification?
1 INFOAlertLevelInfoNoticeAlertEmergencyNo
2 NOTICEAlertLevelInfoNoticeAlertEmergencyYes
3 WARNINGAlertLevelWarningYes
4 ERRORAlertLevelErrorCriticalYes
5 CRITICALAlertLevelErrorCriticalYes
6 ALERTAlertLevelInfoNoticeAlertEmergencyYes
7 EMERGENCYAlertLevelInfoNoticeAlertEmergencyYes

Alert Services

The Alert Services screen has options to create and edit alert services. The Alert Services screen displays existing services in a list that users can filter by Type, Level, and Enabled.


To create a new alert service, click Add and fill out the form, then click Save.


Name and Type

NameName of the new alert service.
EnabledUnset to disable this service without deleting it.
TypeChoose an alert service to display options for that service.
LevelSelect the level of severity.


AWS RegionEnter the AWS account region.
ARNTopic Amazon Resource Name (ARN) for publishing. Example: arn:aws:sns:us-west-2:111122223333:MyTopic.
Key IDAccess Key ID for the linked AWS account.
Secret KeySecret Access Key for the linked AWS account.

The SEND TEST ALERT button generates a test alert to confirm the alert service works correctly.


The Email screen lets you set up a system email address.


From EmailThe user account Email address to use for the envelope From email address. The user account Email in Accounts > Users > Edit must be configured first.
From NameThe friendly name to show in front of the sending email address. Example: Storage System
SMTPEnable SMTP configuration.
GMail OAuthEnable GMail OAuth authentication.
Outgoing Mail ServerHostname or IP address of SMTP server to use for sending this email.
Mail Server PortMTP port number. Typically 25,465 (secure SMTP), or 587 (submission).
SecurityEmail encryption type. Choices are Plain (No Encryption), SSL (Implicit TLS), or TLS (STARTTLS).
SMTP AuthenticationEnable SMTP AUTH using PLAIN SASL. Requires a valid Username and Password.

The Send Test Mail button generates a test email to confirm the system email works correctly.

The Settings button has options for passwords, web interface preferences, API Keys, and TrueNAS information.

Change Password

Clicking Change Password allows users to change the currently logged-in administrator password.


Clicking Preferences lets users select general preferences for the system.


Choose ThemeChoose a preferred theme.
Prefer buttons with icons onlyPreserve screen space with icons and tooltips instead of text labels.
Enable Password ToggleWhen set, an eye icon appears next to password fields. Clicking the icon reveals the password.
Reset Table Columns to DefaultReset all tables to display default columns.
Retro LogoRevert branding to FreeNAS.
Reset All Preferences to DefaultReset all user preferences to their default values (custom themes are preserved).

API Keys

The API Keys section lets users add API keys that identify outside resources and applications without a principal.

Users can also click DOCS to access their system API documentation.

Guide and About

Clicking the Guide button opens the TrueNAS Documentation Hub in a new tab.

Clicking the About button displays links to the TrueNAS Documentation Hub, the TrueNAS Community Forums, the FreeNAS Open Source Storage Appliance GitHub repository, and the iXsystems homepage.

The Power button lets the user log out of, restart, or shut down the system.

Storing Data

Now that you can access the TrueNAS web interface and see all the management options, you can begin storing data!