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First Time Login

  11 minute read.

Last Modified 2023-03-20 08:27 EDT

Now that you have installed TrueNAS SCALE or migrated from TrueNAS CORE to SCALE, you can log into the SCALE web user interface (UI) to complete your initial system configuration and then begin managing data!

Important! Use only the web user interface (UI) to make configuration changes to the system.

After installing TrueNAS, you can configure and use the system through the UI.

By default, using the command-line interface (CLI) to modify the system does not modify the settings database. If the system restarts it reverts to the original database settings and wipes any user-made command line changes.

A future release of SCALE Bluefin will introduce the SCALE CLI that allows administrators, experienced with CLI configuration, to use it to configure SCALE settings just as in the UI.

Web Interface Access

TrueNAS automatically creates several ways to access the UI, but you might need to adjust the default settings for your network environment.

By default, fresh installs of TrueNAS SCALE provide a default address for logging in to the web interface. To view the web interface IP address or reconfigure web interface access, either connect a monitor and keyboard to your TrueNAS system or connect with IPMI for out-of-band system management.

When powering on a TrueNAS system, the system attempts to connect to a DHCP server from all live interfaces to access the web UI. On networks that support Multicast Domain Name Services (mDNS), the system can use a host name and domain to access the TrueNAS web interface. By default, TrueNAS uses the host name and domain truenas.local. To change the host name and domain in the web interface, go to Network and click Settings on the Global Configuration card.

To access the web interface using an IP address, either use the IP address displayed at the top of the Console Setup Menu after installing SCALE or use the IP address you assigned in the Consoled Setup Menu article.

TrueNAS Enterprise
SCALE Enterprise (HA) systems can use the DHCP-assigned IP address for the primary controller to access the UI or, if a static IP is configured using the Console setup menu, use that IP address to access to the SCALE UI.

Logging Into the SCALE UI

Using a computer with access to the same network as the TrueNAS system, enter the host name and domain or IP address in a web browser to connect to the SCALE web interface.

The browser you use can impact the quality of your user experience. We generally recommend using Firefox, Edge, or Chrome.
Starting with SCALE Bluefin 22.12.0, root account logins are deprecated for security hardening and to comply with Federal Information Processing Standards (FIPS). All TrueNAS users should create a local administrator account with all the permissions it requires and begin using it to access TrueNAS. When the root user password is disabled, only an administrative user account can log in to the TrueNAS web interface. A future update of TrueNAS SCALE will permanently disable root account access.

With the implementation of rootless login, root is no longer the default administrator username, rather you use the new admin user created during the installation process. We recommend creating the admin user during the installation process and using it to log into SCALE.

Based on the authentication method selected in step 4 of the SCALE TrueNAS installer Console Setup process, you could see one of three sign-in splash screen options for the web UI.

  • Selecting 1. Administrative user (admin) opens the SCALE sign-in screen to log in with the admin username and password created during installation.
  • Selecting 2. Root user (not recommended opens the SCALE sign-in screen to log in with the root username and the root password created during installation.
  • Selecting 3. Configuring using Web UI opens a SCALE sign-in screen where you select the option for either the admin or root user and create the password.

If you select option 1, the root user still exists but with the password disabled by default, which means only the admin user can log into the system. You can activate the password for the root user for some limited uses, but you should return to a security-hardened operation by disabling the root password immediately after you finish with the limited use.

Logging In as Admin

If you set up the admin user during the installation, enter the username admin and password you set up.


To modify user credentials, go to Credentials > Local Users, click anywhere on the user row, then click Edit. For more information see Managing Users.

Logging In as Root

The root administrator login is deprecated for security hardening, and it might be disabled in future versions of SCALE.

As a security best practice and best compatibility with future SCALE version releases, immediately create the new administrative account after signing into SCALE.

If installed SCALE and created the root user rather than setting up an admin user during the installation process, log into the UI as the root user with the root password.

To create an admin user go to Credentials > Local Users, and click Add to open the Add User screen. Follow the directions in Managing Users to create an admin user with all the settings it requires.

Creating an Administrator Account at First Log in

Selecting the option to create the root or administration user when you first log into SCALE presents a sign-in splash screen with two radio buttons. Select either the admin or root user option, then enter the password to use with that user. After selecting the option another sign-in splash screen displays where you enter the password for the administration user option you selected.

After creating the login account, go to Credentials > Local Users screen. Create the admin account immediately after you enter the UI. Create or edit the admin user account settings, enable the password, and click Save. After setting up the admin user, then edit the root user to disable the password and resume rootless login security hardening.

If you disabled the root user password and did not create the admin user and enable that password, or you disable both admin and root user passwords and your session times out before you enable one of the passwords, SCALE displays a sign-in screen that allows you create a temporary password for one-time access.

CreateAdminAccountAtFirstTimeLogin change image

Troubleshooting Accessing the Web UI

This option does not configure the admin or root user account. The password entered is a one-time user access password. You must go to the Credentials > Local Users screen and create the admin account immediately after you enter the UI.

If the user interface is not accessible by IP address from a browser, check these things:

  • If the browser configuration has proxy settings enabled, disable them and try connecting again.
  • If the page does not load, ensure a ping reaches the TrueNAS system IP address. If the IP address is in a private range, you must access it from within that private network.

If the web interface displays but seems unresponsive or incomplete:

  • Make sure the browser allows cookies, Javascript, and custom fonts from the TrueNAS system.
  • Try a different browser. We recommend Firefox.

If the UI becomes unresponsive after an upgrade or other system operation, clear the site data and refresh the browser (Shift+F5).

If you cannot remember the administrator password to log in to the web interface, connect a keyboard and mouse to the TrueNAS system and open the console setup menu to reset the root account password.

Introducing the Main SCALE Dashboard

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After logging in for the first time, you see the main system Dashboard screen. The Dashboard displays basic information about the installed version, systems component usage, and network traffic.
TrueNAS Enterprise

SCALE Enterprise users with an iXsystems-provided TrueNAS server, also see an image of the system in the System Information widget. Click on the system image to open the System Settings > View Enclosure screen.


The Dashboard for non-Enterprise systems displays the TrueNAS logo on the System Information widget.

You can reorder dashboard widgets by clicking Reorder and then dragging them into your preferred order. You can also choose which widgets appear on the dashboard by clicking Configure.


Introducing SCALE Navigation Options

The top row (toolbar) has links to outside resources and buttons to control the system. The left-hand panel lists the main feature and functional areas and lets users navigate to the various TrueNAS Configuration screens.

Top Toolbar

The icon buttons in the top toolbar menu link to the iXsystems site, display the status of TrueCommand and directory servers, and show system processes, and configuration menus. You can also collapse and expand the main function menu on the left side of the screen.


The SCALE top navigation top toolbar provides access to functional areas of the UI that you might want to directly access while on other screens in the UI. Icon buttons provide quick access to dropdown lists of options, dropdown panels with information on system alerts or tasks, and can include access to other information or configuration screens.

The iXsystems logo opens the iXsystems home page. There, users can find information about storage and server systems.

Users can also use the iXsystems home page to access their customer portal and community section for support.

The Status of TrueCommand TrueCommandIcon icon lets users sign up with and connect to TrueCommand Cloud.


Clicking Signup opens the TrueCommand sign-up page in a new tab.


After users sign up, they can click the Connect button and enter their API key to connect SCALE to TrueCommand Cloud.


TrueNAS displays a message telling users to check their email for verification instructions.

See Connecting TrueNAS for more information on configuring a TrueCommand cloud account and getting an API key.

The Directory Services Monitor info icon button displays the status of Active Directory and LDAP services. Clicking on either takes you to their respective configuration screens.


The Jobs assignment icon button displays all running and failed jobs, tasks, or processes on a dropdown panel.


Click on a running task to display a dialog for that task.

You can abort active jobs (like a disk wipe for example) by clicking the white circled X next to the active job.


The History button opens the Tasks screen that lists all active, complete, and failed jobs. Users can click View next to a task to see the log information and error message for that task.


Users can minimize a job/process dialog by clicking the -.

For more information see the Tasks Screens article.

The Alerts notifications icon displays a list of current alerts for your TrueNAS system and provides access to alert-related settings. Users can dismiss individual alerts or select the option to dismiss all alerts at once.

The settings icon opens the dropdown list of alert options to view or configure Alert Settings, Alert Services, and Email.


For more information on alert options see Alerts. The Alert Services, Alert Settings, or Email Screens articles provide information on the SCALE UI screens.

See Setting Up Email for help configuring instructions.

TrueNAS Enterprise
The Alert Settings article includes the SCALE Enterprise alert high availability settings.

The Settings account_circle icon opens a dropdown list of options for passwords, API keys, and TrueNAS information.

Click on the Change Password dialpad icon button to display the change password dialog where you can change the currently logged-in user password.


Click on the visibility_off icon to display entered passwords. To stop displaying the password, click on the visibility icon.

Click on API Keys laptop to add an API key. API keys identify an outside resource or application without a principal. For example, when adding a new system to TrueCommand you are required to add an API key to authenticate the system. Use this function to create an API key for this purpose.

Click API Docs to access the API documentation portal with information on TrueNAS SCALE API commands.

See API Keys for more information on adding or managing API keys.

Click on Guide library_books to open the TrueNAS Documentation Hub in a new tab.

Click on About to display the information window with links to the TrueNAS Documentation Hub, TrueNAS Community Forums, FreeNAS Open Source Storage Appliance GitHub repository, and iXsystems home page.


Click the Power power_settings_new button open the dropdown list of power options. Options are Log Out which logs you out of the SCALE UI but does not power off the system, Restart which logs you out of the SCALE UI and restarts the server, or Shut Down which logs you out of the SCALE UI and powers off the system as though you pressed the power button on the physical server.

Next Steps

Now that you can access the TrueNAS SCALE web interface and see all the management options, you can begin configuring your system!

Related Configuration Articles

Have more questions or want to discuss your specific configuration? For further discussion or assistance, see these resources:

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