Configuration Instructions

This section provides instructions for users that are configuring TrueNAS SCALE for the first time.

TrueNAS Enterprise

TrueNAS SCALE Enterprise customers should contact iXsystems Support for assistance with the initial set up and configuration of their systems.

Contacting iX Support

Customers who purchase iXsystems hardware or that want additional support must have a support contract to use iXsystems Support Services. The TrueNAS Community forums provides free support for users without an iXsystems Support contract.

Contact Method	Contact Options
Web	https://support.ixsystems.com
Email	support@ixsystems.com
Telephone	Monday - Friday, 6:00AM to 6:00PM Pacific Standard Time: US-only toll-free: 1-855-473-7449 option 2 Local and international: 1-408-943-4100 option 2
Telephone	After Hours (24x7 Gold Level Support only): US-only toll-free: 1-855-499-5131 International: 1-408-878-3140 (international calling rates apply)

After completing the installation process, you can either use the Console setup menu to reconfigure the primary network interface with a static IP address or use the SCALE UI to make network changes and complete the initial configuration.

Configuring your system includes:

• Setting up your first pool
• Setting up data sharing
• Setting up backup for the system and your stored data

• Logging Into SCALE the First Time: Guides with configuring web interface access and logging in to the TrueNAS SCALE web interface for the first time.
  
  
• Configuring SCALE Using the UI: Provides a sequential process to complete SCALE initial configuration using the SCALE UI.
  
  
• Setting Up Storage: Provides basic instructions for setting up your first storage pool and dataset or zvol.
  
  
• Setting Up Data Sharing: Provides general information on setting up basic data sharing on TrueNAS SCALE.
  
  
• Backing Up TrueNAS: Provides general information and instructions on setting up data storage backup solutions, saving the system configuration and initial system debug files, and creating a boot environment.
  
  
• Configuring Virtualization and Apps in TrueNAS SCALE: Provides general information on setting up virtual machines and applications on TrueNAS SCALE.