Installation Instructions

This section provides instructions for users that are installing TrueNAS SCALE the first time on their own system hardware and for users that need to do a clean install of SCALE.

TrueNAS Enterprise

TrueNAS SCALE Enterprise customers should contact iXsystems Support for assistance with the initial set up and configuration of their systems.

Contacting iX Support

Customers who purchase iXsystems hardware or that want additional support must have a support contract to use iXsystems Support Services. The TrueNAS Community forums provides free support for users without an iXsystems Support contract.

iXsystems Customer Support
Support Portal	https://support.ixsystems.com
Email	support@ixsystems.com
Telephone and Other Resources	https://www.ixsystems.com/support/

The installation process covers installing SCALE using an iso.

TrueNAS SCALE uses DHCP to provide the initial system IP address. After that, either use the Console Setup menu to reconfigure the primary network interface with a static IP address or use the SCALE UI to make network changes and complete the initial configuration.

Finally, it covers backing up your system configuration to a file and saving an initial system debug file.

• Preparing for SCALE UI Configuration: Provides information you need to complete the SCALE configuration using the SCALE UI.
  
  
• Preparing for SCALE UI Configuration (Enterprise): Provides information you need to complete the SCALE Enterprise configuration using the SCALE UI.
  
  
• Preparing for SCALE UI Configuration (Home Users): Provides information home users need to complete the SCALE configuration using the SCALE UI.
  
  
• Installing SCALE: Provides SCALE installation instructions for both physical hardware and virtual machines using an iso file. It also describes the iso verification process using and OpenPGP encryption application.
  
  
• Installing SCALE Enterprise (HA): Provides a sequential process to complete the installation of a SCALE Enterprise (HA) dual controller system using an iso file and the SCALE UI.
  
  
• Using the Console Setup Menu: Provides information on using the Console setup menu after installing TrueNAS SCALE from the iso file to configure network settings.