Physical Access IPMI Access Network Access SMTP Access Directory Service Access SCALE users installing and configuring SCALE on their own servers should use the information in this article to prepare for their SCALE system deployments.
Support options available to assist you include the TrueNAS community forums, blog, Discord, and tutorials documented in the TrueNAS Documentation Hub.
If you are not the administrator responsible for network access in your company, contact your network administrator for assistance.
Required Access and Information Physical Access IPMI Access Network Access SMTP Access Directory Service Access TrueNAS Enterprise SCALE Enterprise customers, or those that purchased systems and service contracts from iXsystems, should use the information in this article to prepare for their SCALE system deployments.
The iXsystems Support department provides assistance with the configuration areas documented in this section.
Contacting Support expand Customers who purchase iXsystems hardware or that want additional support must have a support contract to use iXsystems Support Services.
Physical Access IPMI Access Network Access SMTP Access SCALE users installing and configuring SCALE on their home server should follow the instructions in this article to prepare for their SCALE system deployment.
Support options available to assist you include the TrueNAS community forums, blog, Discord, and tutorials documented in the TrueNAS Documentation Hub.
Home users obtaining network equipment and Internet service access from either an Internet or cable service provider, can contact those support departments for assistance with SMTP and some network configuration addresses such as default gateways or DNS name server addresses.
Use the Global Configuration Settings screen to add general network settings like the default gateway, DNS name servers to allow external communication.
To add new or change existing network interfaces see Managing Interfaces.
Disruptive Change
You can lose your TrueNAS connection if you change the network interface that the web interface uses!
You might need command line knowledge or physical access to the TrueNAS system to fix misconfigured network settings.
ISO Verification Performing PGP ISO Verification Using SHA256 Verification Installing SCALE Installing on Physical Hardware Preparing the Install File Installing From the Device Media Using the TrueNAS Installer Console Setup Installing on a Virtual Machine Minimum Virtual Machine Settings Networking Checks for VMWare Installing on a Generic Virtual Machine Example VMWare Player 15.5 Installation Adding Virtual Disks Using the TrueNAS Installer After you download the .iso file, you can start installing TrueNAS SCALE!
Console Setup Menu Network Settings Configuring Required Network Settings Changing the Administrator Password Resetting the System Configuration Completing your System Setup The Console setup menu (CSM) displays at the end of the iso installation process and after the system boots up. You can access this menu to administer the TrueNAS system if it has a keyboard and monitor.
By default, TrueNAS does not display the Console setup menu when you connect via SSH or the web shell.
ZFS pool importing works for pools that are exported or disconnected from the current system, those created on another system, and for pools you reconnect after reinstalling or upgrading the TrueNAS system.
The import procedure only applies to disks with a ZFS storage pool. Do I need to do anything different with disks installed on a different system? expand When physically installing ZFS pool disks from another system, use the zpool export poolname command in the Linux command line or a web interface equivalent to export the pool on that system.
Moving an HA system from CORE to SCALE TrueNAS Enterprise High Availability (HA) systems cannot migrate directly from CORE to SCALE.
Enterprise customers with HA systems should contact iXsystems Support before attempting any migration.
iXsystems Support expand Customers who purchase iXsystems hardware or that want additional support must have a support contract to use iXsystems Support Services. The TrueNAS Community forums provides free support for users without an iXsystems Support contract.
Enterprise Licenses and Proactive Support Setting Up Networking Adding Network Interfaces Adding Aliases or Static IP Addresses Setting Up Storage Setting the System Dataset Setting Up Shares Configuring System Services Setting Up SMART Testing Setting Up Backup Solutions Data Storage Backup Solutions Checking System Alert Settings and Services Setting Up Directory Services Using Enclosure Management Using Applications in SCALE Updating SCALE TrueNAS Enterprise iXsystems TrueNAS Enterprise customers should contact iXsystems Support when their systems arrive to receive additional guidance on their next steps.
Shut Down From the SCALE Web UI TrueNAS Enterprise This procedure applies to SCALE Enterprise High Availability (HA) systems only. If you need to power down your SCALE Enterprise system with HA enabled, this is the procedure:
Shut Down From the SCALE Web UI While logged into the SCALE Web UI using the virtual IP (VIP), click the power button in the top right corner of the screen.
Select Shut Down from the dropdown list.
