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Troubleshooting Tips

  2 minute read.

Last Modified 2021-08-26 14:39 EDT

This article contains some advice for investigating or solving issues with a Replication task.

Replication Task Log

To view and download the replication task log, go to Tasks > Replication Tasks. Click on the state of the replication task.



Click the DOWNLOAD LOGS button to download the log file.

Editing a Replication Task

To edit the replication task, go to Tasks > Replication Tasks. Click the > to expand the replication task information, then click EDIT.


See Replication Advanced Options for descriptions of the available fields.

Replication Task Alert Priorities

To customize the importance and frequency of a Replication task alert (success or failure), go to System > Alert Settings and scroll down to the Tasks area. Set the Warning Level and how often the alert notification is sent.


See Alert Settings for more information about this UI screen.


Question: If the internet connection goes down for a period of time, will the replication restart where it left off - including any intermediate snapshots? Answer: Yes.

Question: If a site changes a lot of data at one time and the internet bandwidth is not enough to finish sending the snapshot before the next one begins, will the replication jobs run one after the other and not stomp on each other? Answer: Yes.