TrueNAS CORE Version DocumentationThis content follows the TrueNAS CORE 13.0 releases. Use the Product and Version selectors above to view content specific to different TrueNAS software or major version.
Getting Support
6 minute read.
Last Modified 2024-04-16 12:21 EDTThere are several options to get support for your TrueNAS installation. TrueNAS CORE users can engage with the TrueNAS community to answer questions and resolve issues. TrueNAS Enterprise hardware customers can also access the fast and effective support directly provided by iXsystems.
Customers who purchase iXsystems hardware or that want additional support must have a support contract to use iXsystems Support Services. The TrueNAS Community forums provides free support for users without an iXsystems Support contract.
Contact Method | Contact Options |
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Web | https://support.ixsystems.com |
support@ixsystems.com | |
Telephone | Monday - Friday, 6:00AM to 6:00PM Pacific Standard Time: US-only toll-free: 1-855-473-7449 option 2 Local and international: 1-408-943-4100 option 2 |
Telephone | After Hours (24x7 Gold Level Support only): US-only toll-free: 1-855-499-5131 International: 1-408-878-3140 (international calling rates apply) |