USB Errors with 13.0-U2 I thought were gone with 13.0-U3, but not...

A

Andrew Ostrom

Explorer
Joined
Jul 28, 2017
Messages
57
I am just posting this to save others some time and possible frustration. With some past update, could have been 13.0-U2 maybe 13.0-U1, my system started showing a bazillion (+/- a jillion or two) USB timeout errors every time it booted, and often even after that. I did a little searching and couldn't find anyone else reporting this, and my server still ran fine, so I never bothered to report it. Also, I wondered if I had a hardware issue, or if it was TrueNAS.

Anyway - I just installed the TrueNAS 13.0-U3 update and all the USB error messages are GONE. So - thank you to whoever fixed whatever was wrong.
 
A

Andrew Ostrom

Explorer
Joined
Jul 28, 2017
Messages
57
OK, this is weird - it's back after a reboot. Here's what I get, and this repeats endlessly. Any help would be appreciated.

Code:
Nov  4 16:35:24 freenas xhci0: Resetting controller
Nov  4 16:35:24 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:35:26 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:35:44 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:35:45 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:36:03 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:36:04 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:36:22 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:36:24 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:36:42 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:36:42 freenas ugen2.3: <Unknown > at usbus2 (disconnected)
Nov  4 16:36:42 freenas uhub_reattach_port: could not allocate new device
Nov  4 16:36:42 freenas uhub1: at usbus2, port 1, addr 1 (disconnected)
Nov  4 16:36:42 freenas ugen2.2: <VIA Labs, Inc. USB3.0 Hub> at usbus2 (disconnected)
Nov  4 16:36:42 freenas uhub3: at uhub1, port 2, addr 1 (disconnected)
Nov  4 16:36:44 freenas uhub3: detached
Nov  4 16:36:44 freenas uhub1: detached
Nov  4 16:36:44 freenas uhub1 numa-domain 1 on usbus2
Nov  4 16:36:44 freenas uhub1: <(0x1b21) XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus2
Nov  4 16:36:45 freenas uhub1: 4 ports with 4 removable, self powered
Nov  4 16:36:45 freenas ugen2.2: <VIA Labs, Inc. USB3.0 Hub> at usbus2
Nov  4 16:36:45 freenas uhub3 numa-domain 1 on uhub1
Nov  4 16:36:45 freenas uhub3: <VIA Labs, Inc. USB3.0 Hub, class 9/0, rev 3.00/91.05, addr 1> on usbus2
Nov  4 16:36:47 freenas uhub3: 4 ports with 4 removable, self powered
Nov  4 16:36:47 freenas usb_alloc_device: set address 3 failed (USB_ERR_TIMEOUT, ignored)
Nov  4 16:37:05 freenas xhci0: Resetting controller
Nov  4 16:37:05 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:37:07 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:37:24 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:37:26 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:37:44 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:37:45 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:38:03 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:38:05 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:38:23 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:38:23 freenas ugen2.3: <Unknown > at usbus2 (disconnected)
Nov  4 16:38:23 freenas uhub_reattach_port: could not allocate new device
Nov  4 16:38:23 freenas uhub1: at usbus2, port 1, addr 1 (disconnected)
Nov  4 16:38:23 freenas ugen2.2: <VIA Labs, Inc. USB3.0 Hub> at usbus2 (disconnected)
Nov  4 16:38:23 freenas uhub3: at uhub1, port 2, addr 1 (disconnected)
Nov  4 16:38:25 freenas uhub3: detached
Nov  4 16:38:25 freenas uhub1: detached
Nov  4 16:38:25 freenas uhub1 numa-domain 1 on usbus2
Nov  4 16:38:25 freenas uhub1: <(0x1b21) XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus2
Nov  4 16:38:26 freenas uhub1: 4 ports with 4 removable, self powered
Nov  4 16:38:26 freenas ugen2.2: <VIA Labs, Inc. USB3.0 Hub> at usbus2
Nov  4 16:38:26 freenas uhub3 numa-domain 1 on uhub1
Nov  4 16:38:26 freenas uhub3: <VIA Labs, Inc. USB3.0 Hub, class 9/0, rev 3.00/91.05, addr 1> on usbus2
Nov  4 16:38:28 freenas uhub3: 4 ports with 4 removable, self powered
Nov  4 16:38:28 freenas usb_alloc_device: set address 3 failed (USB_ERR_TIMEOUT, ignored)
Nov  4 16:38:46 freenas xhci0: Resetting controller
 
R

rogerh

Guru
Joined
Apr 18, 2014
Messages
1,111
Andrew Ostrom said:
OK, this is weird - it's back after a reboot. Here's what I get, and this repeats endlessly. Any help would be appreciated.

Code:
Nov  4 16:35:24 freenas xhci0: Resetting controller
Nov  4 16:35:24 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:35:26 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:35:44 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:35:45 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:36:03 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:36:04 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:36:22 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:36:24 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:36:42 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:36:42 freenas ugen2.3: <Unknown > at usbus2 (disconnected)
Nov  4 16:36:42 freenas uhub_reattach_port: could not allocate new device
Nov  4 16:36:42 freenas uhub1: at usbus2, port 1, addr 1 (disconnected)
Nov  4 16:36:42 freenas ugen2.2: <VIA Labs, Inc. USB3.0 Hub> at usbus2 (disconnected)
Nov  4 16:36:42 freenas uhub3: at uhub1, port 2, addr 1 (disconnected)
Nov  4 16:36:44 freenas uhub3: detached
Nov  4 16:36:44 freenas uhub1: detached
Nov  4 16:36:44 freenas uhub1 numa-domain 1 on usbus2
Nov  4 16:36:44 freenas uhub1: <(0x1b21) XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus2
Nov  4 16:36:45 freenas uhub1: 4 ports with 4 removable, self powered
Nov  4 16:36:45 freenas ugen2.2: <VIA Labs, Inc. USB3.0 Hub> at usbus2
Nov  4 16:36:45 freenas uhub3 numa-domain 1 on uhub1
Nov  4 16:36:45 freenas uhub3: <VIA Labs, Inc. USB3.0 Hub, class 9/0, rev 3.00/91.05, addr 1> on usbus2
Nov  4 16:36:47 freenas uhub3: 4 ports with 4 removable, self powered
Nov  4 16:36:47 freenas usb_alloc_device: set address 3 failed (USB_ERR_TIMEOUT, ignored)
Nov  4 16:37:05 freenas xhci0: Resetting controller
Nov  4 16:37:05 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:37:07 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:37:24 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:37:26 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:37:44 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:37:45 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:38:03 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:38:05 freenas usbd_req_re_enumerate: addr=3, set address failed! (USB_ERR_TIMEOUT, ignored)
Nov  4 16:38:23 freenas usbd_setup_device_desc: getting device descriptor at addr 3 failed, USB_ERR_TIMEOUT
Nov  4 16:38:23 freenas ugen2.3: <Unknown > at usbus2 (disconnected)
Nov  4 16:38:23 freenas uhub_reattach_port: could not allocate new device
Nov  4 16:38:23 freenas uhub1: at usbus2, port 1, addr 1 (disconnected)
Nov  4 16:38:23 freenas ugen2.2: <VIA Labs, Inc. USB3.0 Hub> at usbus2 (disconnected)
Nov  4 16:38:23 freenas uhub3: at uhub1, port 2, addr 1 (disconnected)
Nov  4 16:38:25 freenas uhub3: detached
Nov  4 16:38:25 freenas uhub1: detached
Nov  4 16:38:25 freenas uhub1 numa-domain 1 on usbus2
Nov  4 16:38:25 freenas uhub1: <(0x1b21) XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus2
Nov  4 16:38:26 freenas uhub1: 4 ports with 4 removable, self powered
Nov  4 16:38:26 freenas ugen2.2: <VIA Labs, Inc. USB3.0 Hub> at usbus2
Nov  4 16:38:26 freenas uhub3 numa-domain 1 on uhub1
Nov  4 16:38:26 freenas uhub3: <VIA Labs, Inc. USB3.0 Hub, class 9/0, rev 3.00/91.05, addr 1> on usbus2
Nov  4 16:38:28 freenas uhub3: 4 ports with 4 removable, self powered
Nov  4 16:38:28 freenas usb_alloc_device: set address 3 failed (USB_ERR_TIMEOUT, ignored)
Nov  4 16:38:46 freenas xhci0: Resetting controller
Click to expand...

I was getting runs of continuous samba log messages about a Time Machine share closing connections. This was producing tens of GiB a day of log messages. gzipping and rotating the log files (on a remote machine, not Truenas) helped. But setting Log Level in the SAMBA Service configuration to "Minimum" instead of "Normal" seems to have helped even more.

I don't know if it is a good idea for SAMBA to produce hundreds of identical log messages per second, but it seems too vague to report as a bug.
 
A

Andrew Ostrom

Explorer
Joined
Jul 28, 2017
Messages
57
Does anyone have any ideas if this is a hardware issue, or a TrueNAS problem? The only USB device is a keyboard and it works fine.

Thanks.
 
joeschmuck

joeschmuck

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Messages
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joeschmuck

joeschmuck

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A

Andrew Ostrom

Explorer
Joined
Jul 28, 2017
Messages
57
joeschmuck said:
Do you have a USB Hub?
Click to expand...
I do not have anything external to the SuperMicro motherboard other than the keyboard. I had my UPS plugged in, but I disconnected it.
 
joeschmuck

joeschmuck

Old Man
Moderator
Joined
May 28, 2011
Messages
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It very well might be related to the FreeBSD problem I linked above, which would mean it's not a TrueNAS problem directly. You could submit a bug report and reference the link, maybe it will help, maybe it's some other cause. You may need to roll back to 13.0-U2.
 
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