USB error

[junior]

Hello,

I keep getting these errors:

freenas.fritz.box kernel log messages:
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> uhub_reattach_port: giving up port reset - device vanished
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> usb_alloc_device: set address 2 failed (USB_ERR_IOERROR, ignored)
> usbd_setup_device_desc: getting device descriptor at addr 2 failed, USB_ERR_IOERROR
> usbd_req_re_enumerate: addr=2, set address failed! (USB_ERR_IOERROR, ignored)
> usbd_setup_device_desc: getting device descriptor at addr 2 failed, USB_ERR_IOERROR
> ugen0.2: <American Power Conversion> at usbus0
> uhub_explore: illegal enable change, port 2
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> uhub_reattach_port: giving up port reset - device vanished
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> usb_alloc_device: set address 2 failed (USB_ERR_IOERROR, ignored)
> usbd_setup_device_desc: getting device descriptor at addr 2 failed, USB_ERR_IOERROR
> ugen0.2: <American Power Conversion> at usbus0
> uhub_explore: illegal enable change, port 2
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> usb_alloc_device: set address 2 failed (USB_ERR_IOERROR, ignored)
> usbd_setup_device_desc: getting device descriptor at addr 2 failed, USB_ERR_IOERROR
> ugen0.2: <American Power Conversion> at usbus0
> ugen0.2: <American Power Conversion> at usbus0 (disconnected)
> ugen0.2: <American Power Conversion> at usbus0"

It seems the usb controller goes on the fritz.
It affects the usb boot so Freenas becomes unresponsive.
Now the system is corrupt I have to do a new usb boot but if I don't fix the issue it will go bad again soon.

The motherboard is Asrock em350. I bought it for some friends as they wanted a small config and it was in recommended hardware.

I hope you can help me to find solution.

Thanks.

 

[dlavigne]

That looks more like there is a UPS connected. Is that the case?

 

[junior]

There is an ups connected but look here:
usb_alloc_device: set address 2 failed (USB_ERR_IOERROR, ignored)"

It's like the controller stop responding. I have tested the ups with Gentoo it works fine.

When I received the mail about connect/disconnect ups error related it follows few hours later with the system being unresponsive.

 

[ser_rhaegar]

Code:

usbd_setup_device_desc: getting device descriptor at addr 2 failed, USB_ERR_IOERROR
ugen0.2: <American Power Conversion> at usbus0
uhub_explore: illegal enable change, port 2

Each line references port/address 2. It could be an issue with port 2, the controller or the device on port 2. Try a different USB port. If that doesn't work, then try a different USB cable.

 

[junior]

I tried a different usb. That's the first thing I did.

Cable it's another problem ... special cable RJ45 10 pins.

 

[junior]

I've reinstalled a fresh system. Until now things are quiet we will see. It seems that the usb key was defect.