UPS Gembird Rack 1500VA

[Edvard Filistovic]

Hello,

I have this UPS: UPS-RACK-1500 http://gmb.nl/item.aspx?id=7479
on USB is detected as:
ugen0.6: <ATCL FOR UPS ATCL FOR UPS> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON
(98mA)

actually it should work with nutdrv_atcl_usb driver, and my ups.conf looks like this:

[ups]
driver = nutdrv_atcl_usb
port = /dev/ugen0.6

So, UPS diamond starts, but then lost communication. /var/log/messages

Apr 30 13:37:42 nas0 notifier: Communications with UPS lost: Query to UPS failed
Apr 30 13:37:42 nas0 notifier: Network UPS Tools - UPS driver controller 2.7.3
Apr 30 13:37:42 nas0 notifier: Starting nut.
Apr 30 13:37:42 nas0 notifier: fopen /var/db/nut/upsd.pid: No such file or directory
Apr 30 13:37:42 nas0 notifier: listening on 127.0.0.1 port 3493
Apr 30 13:37:42 nas0 notifier: Connected to UPS [ups]: nutdrv_atcl_usb-ups
Apr 30 13:37:42 nas0 notifier: /usr/local/etc/nut/cmdvartab not found - disabling descriptions
Apr 30 13:37:42 nas0 notifier: Starting nut_upsmon.
Apr 30 13:37:42 nas0 notifier: kill: No such process
Apr 30 13:37:42 nas0 notifier: UPS: ups (master) (power value 1)
Apr 30 13:37:42 nas0 notifier: Using power down flag file /etc/nokillpower
Apr 30 13:37:42 nas0 notifier: Starting nut_upslog.
Apr 30 13:37:47 nas0 nutdrv_atcl_usb[21860]: Communications with UPS lost: Query to UPS failed
Apr 30 13:37:52 nas0 nutdrv_atcl_usb[21860]: Communications with UPS lost: Query to UPS failed
Apr 30 13:37:52 nas0 upsd[21862]: Data for UPS [ups] is stale - check driver
Apr 30 13:37:52 nas0 upsmon[21879]: Poll UPS [ups] failed - Data stale
Apr 30 13:37:52 nas0 upsmon[21879]: Communications with UPS ups lost
Apr 30 13:37:57 nas0 nutdrv_atcl_usb[21860]: Communications with UPS lost: Query to UPS failed
Apr 30 13:37:57 nas0 upsmon[21879]: Poll UPS [ups] failed - Data stale
Apr 30 13:38:02 nas0 nutdrv_atcl_usb[21860]: Communications with UPS lost: Query to UPS failed
Apr 30 13:38:02 nas0 upsmon[21879]: Poll UPS [ups] failed - Data stale
Apr 30 13:38:06 nas0 nutdrv_atcl_usb[21860]: Communications with UPS lost: Query to UPS failed
Apr 30 13:38:07 nas0 upsmon[21879]: Poll UPS [ups] failed - Data stale

mabe some help?

 

[dlavigne]

Build version (from System -> Information)?

 

[Edvard Filistovic]

FreeNAS-9.10-STABLE-201604181743 (74ef270)
Platform Intel(R) Atom(TM) CPU C2550 @ 2.40GHz

 

[dlavigne]

Do you get the same error after updating to the latest SU? If so, please create a bug report at bugs.freenas.org and post the issue number here.

 

[Edvard Filistovic]

Hello,

Yes, it's a latest SU.