Two problems, completely lost on both

[Aotearoaboi]

Hi everyone

I set up my server with TrueNAS Core about a week or so ago. I had it running at one point but now I'm back to square one.. Ive spent hours every night after work looking through forums and watching youtube videos but I have to admit defeat and say I need some help. I am not technically inclined. I was recommend TrueNAS Core because I was told it was user friendly. Which I believe is true, I'm just not getting it right.

Heres my issues
1) I can no longer access the folders on TrueNAS Core. When I open file explorer and click on network on the right. It comes up at TRUENAS. I click it and am greeted with the below error message. It does give me a login window too but my usual windows credientials don't do anything.

2) I am unable to install the plexplugin. When I attempt to install the plex plugin, it takes about ten mins and then it gives me this error message:

I have already loaded a great deal of data onto the TrueNAS Core drives. Stuff that I cant afford to lose. Im guessing its still there but since I cant access it I don't know what to do. I appreciate this information isn't very helpful without logs. What is the best way to retrieve logs to post here?

Thank you for reading, any help greatly appriciated

 

[Samuel Tai]

Let's tackle each problem in turn. For the first problem, it's very likely you've messed up either the ownership of the Windows share dataset, or the permissions/ACLs, or both.

Can you provide screen shots of the share definition under Sharing->Windows, and the dataset under Storage->Pools?

 

[Aotearoaboi]

Hi Samuel

Thank you so much for your reply. Heres the screenshots. Ive tried to number them to organize them better.

Shares
Shares1

Shares2

Shares3

Storage
Storage1

Storage2

Storage3

 

[Samuel Tai]

Try re-applying the ACL on Bigdata, but check the boxes for Apply User and Apply Group.

 

[winnielinnie]

To rule something else out, what happens if you type this into Windows Explorer's address field:
\\truenas\Bigdata

If that still doesn't work, what about:
\\192.168.1.107\Bigdata

 

[Aotearoaboi]

Try re-applying the ACL on Bigdata, but check the boxes for Apply User and Apply Group.

Hi Samuel, thank you for replying.

Unfortunately this hasn't done anything. I know I'm getting something majorly wrong here but have no idea what it is

 

[Aotearoaboi]

To rule something else out, what happens if you type this into Windows Explorer's address field:
\\truenas\Bigdata

If that still doesn't work, what about:
\\192.168.0.100\Bigdata

Replace 192.168.0.100 with your server's IP address.

Hello

Thank you for your message

The first one resulted in the login page also with the error
The second one only the login but the password I set on account/users/edit is not working

 

[winnielinnie]

Can you run in a CMD prompt in Windows:
net use * /d /y

Then reboot Windows (for good measure, at least to test this out).

Then try again (manually entering the address and sharename).
\\192.168.1.107\Bigdata

 

[Aotearoaboi]

Can you run in a CMD prompt in Windows:
net use * /d /y

Then reboot Windows (for good measure, at least to test this out).

Then try again (manually entering the address and sharename).
\\192.168.1.107\Bigdata

First line
Please forgive my ignorance but to you mean?

net use * /D:/Y:

I tried

net use * /d /y

and it came back with

There are no entries in the list.

Second line

\\192.168.1.107\Bigdata

gives me

The user name or password is incorrect.

Again, I apologize about my lack of knowledge

 

[Aotearoaboi]

@Samuel Tai @winnielinnie



Ive noticed a issue. When ive looked at the permissions this drive has. The benjamin user is not listen. only root and wheel. This is despite me having logged a user and editing the permission of the dataset for the benjamin user to be able to access this dataset. Is there some setting I'm missing?

 

[winnielinnie]

Are you trying to share a folder that lives inside the root dataset?

You shouldn't share anything in the root dataset nor modify its permissions. You need to create children datasets underneath (with proper permissions/ACLs), and share those. (Datasets are essentially filesystems. Even though they may appear as part of the same file/folder tree structure, you should treat them as separate filesystems.)

As a side note: Try to avoid using "spaces" when you name your pools, datasets, and snapshots. Use "hyphens" or "underscores" instead.

 

[Aotearoaboi]

Are you trying to share a folder that lives inside the root dataset?

You shouldn't share anything in the root dataset nor modify its permissions. You need to create children datasets underneath (with proper permissions/ACLs), and share those. (Datasets are essentially filesystems. Even though they may appear as part of the same file/folder tree structure, you should treat them as separate filesystems.)

As a side note: Try to avoid using "spaces" when you name your pools, datasets, and snapshots. Use "hyphens" or "underscores" instead.

Ok thank you

I've deleted the photo.

Hmmm, it is possible that the spaces are messing with everything?

I've got a seperate data set and another one inside that dataset. That's the one I'm struggling to access through windows. It either says I don't have permission or it declines my username and password

 

[winnielinnie]

What are the current permissions for the root dataset and the child dataset?

Code:

getfacl "/mnt/Mirror - 2x 4TB"

getfacl "/mnt/Mirror - 2x 4TB/Bigdata"

 

[Aotearoaboi]

Hi there

thank you for you help

These are permissions

 

[winnielinnie]

On your Windows client:

1. Close all Explorer windows
2. Windows Key + R
3. Type in notepad (but don't click "OK" yet!)
4. While holding down CTRL + SHIFT, click "OK" (to open up Notepad with administrative privileges)
5. CTRL + O to bring up the "Open file" dialog
6. Change the drop-down from "Text documents" to "All files"
7. Browse to the folder C:\Windows\System32\drivers\etc\
8. Open up the file named hosts
9. Add the following line to the end of the file:
   • 192.168.1.107 mynas.home
10. CTRL + S to save the file (and then exit Notepad)
11. Open up a new Explorer window, and type this into the address field:
    • \\mynas.home\Bigdata

What message do you get or what does it prompt you with?

 

[Aotearoaboi]

On your Windows client:

1. Close all Explorer windows
2. Windows Key + R
3. Type in notepad (but don't click "OK" yet!)
4. While holding down CTRL + SHIFT, click "OK" (to open up Notepad with administrative privileges)
5. CTRL + O to bring up the "Open file" dialog
6. Change the drop-down from "Text documents" to "All files"
7. Browse to the folder C:\Windows\System32\drivers\etc\
8. Open up the file named hosts
9. Add the following line to the end of the file:
   • 192.168.1.107 mynas.home
10. CTRL + S to save the file (and then exit Notepad)
11. Open up a new Explorer window, and type this into the address field:
    • \\mynas.home\Bigdata

What message do you get or what does it prompt you with?

Thank you

Im just struggling with step 7. I don't see to have a folder called drives within system32

 

[Aotearoaboi]

Wait sorry i found it. will report back shortly

 

[Aotearoaboi]

Thank you for trying, unfortunately this is the result

 

[winnielinnie]

Thank you for trying, unfortunately this is the result

View attachment 64084

That’s a web browser. I said Explorer. (The Windows file manager.)

 

[Aotearoaboi]

That’s a web browser. I said Explorer. (The Windows file manager.)

Doh!

Sorry, im not the brightest spark sometimes. Heres what I got:

Following that it gave me error code 0x80004005 which I think it fixed by running gpupdate in cmd

The thing I just don't understand, is I have Microsoft authentication turned onso shouldn't that allow me to bypass this whole login screen? I don't even know what details it asking for? which username and password is it referring to?

One other question, should I do a static IP? whats the best way to choose an IP or to see what ip's are available on the network?