Truenas GUI and console freezes and stops the whole network

[iamyeetler]

Hello everyone, i want to solve my issue here, i hope i get a solution for this.

Firstly, i am using Truenas Core 13.0-U3.1 and i found that a few days or few hours but not anytime the whole GUI stops working, also stops working the SMB and the plugins. The Truenas is unreachable and unresponsible. Also if i plug in a keyboard ant a monitor to the server nothing is visible, it says "No signal". But the HDDs spinning, and the keyboard lights up.

My config:
i5-6500
8GB DDR4 2400MHZ
Integrated graphics card from 6500
Kingspec T-64 SSD
WD10EZEX 1TB

The storage works well, because i bought it newly.
Can anyone help me please this issue? What can i do? Thanks everyone

 

[sretalla]

8GB DDR4 2400MHZ

That's not enough RAM for CORE any longer... the minimum was updated recently to 16GB.

You may find (depending on your use-case/needs) that SCALE would run OK (still has a minimum of 8GB).

Also, you haven't specified your full hardware (like motherboard and Network card)... it's somewhat likely that a sudden drop from the network could be related to one of those components. (my bet is a Realtek NIC)

 

[iamyeetler]

That's not enough RAM for CORE any longer... the minimum was updated recently to 16GB.

You may find (depending on your use-case/needs) that SCALE would run OK (still has a minimum of 8GB).

Also, you haven't specified your full hardware (like motherboard and Network card)... it's somewhat likely that a sudden drop from the network could be related to one of those components. (my bet is a Realtek NIC)

So i need to upgrade to 16GB ram? I hesitated how much ram i need to buy, but if its needed i buy another 8gb module for it.

The motherboard is a brand board (HP Prodesk 600 G2 SFF - Q150 Chipset) and the network card is a Intel GBE NIC

It's not only dropping the Truenas from the internet. All of the network stops working if the NAS is unresponsible (wifi + lan) So the users not access the internet. If i reboot the NAS the network it will be fine again and everyone able to surf the internet again.

 

[jgreco]

You may find (depending on your use-case/needs) that SCALE would run OK (still has a minimum of 8GB).

I'm actually skeptical of that. If anything, RAM requirements under SCALE should be more intense because of Linux.

 

[sretalla]

It's not only dropping the Truenas from the internet. All of the network stops working if the NAS is unresponsible (wifi + lan) So the users not access the internet. If i reboot the NAS the network it will be fine again and everyone able to surf the internet again.

Are you saying that you're running some kind of proxy service on TrueNAS? If not, I don't understand why TrueNAS not running would stop people from using the Internet.

I also really don't understand how WiFi is involved.

Intel GBE NIC

Good to know, I guess that isn't the issue then, although some kind of hardware fault may be involved if there's interference with the whole network happening.

So i need to upgrade to 16GB ram? I hesitated how much ram i need to buy, but if its needed i buy another 8gb module for it.

Probably, but better use of your money might be investing in a better suited piece of hardware in general.

If you're running plugins, the RAM issue must certainly be addressed.

 

[iamyeetler]

Are you saying that you're running some kind of proxy service on TrueNAS? If not, I don't understand why TrueNAS not running would stop people from using the Internet.

I also really don't understand how WiFi is involved.


Good to know, I guess that isn't the issue then, although some kind of hardware fault may be involved if there's interference with the whole network happening.


Probably, but better use of your money might be investing in a better suited piece of hardware in general.

If you're running plugins, the RAM issue must certainly be addressed.

Today is the second when the whole network turned off which means all in the house no internet connection except now wifi, but in the LAN no internet connection in any computer. This is the settings to the bridge and plugins. Am i wrong and i am missconfigured something?

If i restart the NAS server the whole network alive again and able to search anything. It's a bug or i need to configure something? I am not using a proxy service in TrueNas. The truenas logs any errors which cause anything?

 

[sretalla]

You should have Disable Hardware Offloading ticked on em0.

I don't quite understand how your jails are both VNET and NAT, but if they work I don't see why that would suddenly cause a problem after some time.

 

[Patrick M. Hausen]

Did you perchance connect more than one interface of your TrueNAS to your network?

 

[sretalla]

The interfaces list shows just em0 and a bridge, so I doubt that.

 

[iamyeetler]

You should have Disable Hardware Offloading ticked on em0.

I don't quite understand how your jails are both VNET and NAT, but if they work I don't see why that would suddenly cause a problem after some time.

I ticked the Disable Hardware Offloading already and it's making the anomaly again.
I am disabled NAT in the Transmission jail, now this is are the ip addresses. The Truenas GUI working in 192.168.0.41, but the transmission is working in 192.168.0.32:9091, it's perfect or i am need to change anywhere to 192.168.0.41:9091? If i am enable the NAT there the ip address is 192.168.0.41:9091. Or all of them is perfect? Both of the addresses is working normally. Yesterday stopped working the NAS and the whole network 3 times, but in the night it's working fine. How is it possible? We are using 19 devices, is it possible to someone messing with someone?
And the second thing which i am saw when the Truenas GUI and SMB and plugins stopped working and the network too, when i plug a monitor and a keyboard into the NAS no video input come out and no response from the keyboard, but the fans spinning, HDD spinning.

 

[iamyeetler]

Did you perchance connect more than one interface of your TrueNAS to your network?

Only one interface connected to the network, at the beginning there was no bridge, before the bridge the error appeared in the same way

 

[iamyeetler]

You should have Disable Hardware Offloading ticked on em0.

I don't quite understand how your jails are both VNET and NAT, but if they work I don't see why that would suddenly cause a problem after some time.

I turned off the transmission jail/plugin. Today there are no crash so far. It is possible the transmission crash all the Truenas and the whole network? I hope this is the error but if not where should i go?

 

[sretalla]

I can imagine that this points us at your RAM... 8GB is too little and with transmission running, I guess somehow using more memory over time, eventually uses too much.

How that causes your entire internet to become unavailable I don't know.

Adding RAM would seem to be at least part of the solution.