SOLVED Thousands of ZFS Errors Overnight After TrueNAS Core To TrueNAS Scale Upgrade

[MrHDGamer101]

Yesterday I did an in place upgrade of one of my TrueNAS servers from core to scale. I did this mainly so that I could more easily setup hardware acceleration for plex. Regardless, after a few hours with no issues I suddenly started to get warnings about read/write errors. Then, suddenly TrueNAS 'Faulted' one of my drives, then another, then over the course of another hour or two it set three more drives to 'Degraded'. The pool consists of 8x10TB Seagate Exos X14 drives in a Raid Z2. I franticly started to copy the super important data off of this machine just in case the pool died on me. When I woke up this morning I was greeted by almost 3500 ZFS Read/Write errors.

It seems very unlikely to me that 5 drives would die at the same time (Although I suppose anything is possible). What could be going on here? Prior to this incident, none of the drives ever failed a smart test and none of them are over 10000 hours. I am currently running a long smart test on each of the drives marked as 'faulted' and will update this thread with the status once those finish. I also ran a short test on one of the 'degraded' drives and it came back perfectly clean. I am also running a full scrub on the pool. I still have full access to the pool over SMB and my plan is once the data copy is complete, to reseat all of the drive connections and the drive controller in hopes that will do something.

Does anyone know what might be going on here or have more troubleshooting steps for me? Any help would be greatly appreciated!

Zpool Status Output:
root@Gem1[~]# zpool status pool: Gem1 state: DEGRADED status: One or more devices are faulted in response to persistent errors. Sufficient replicas exist for the pool to continue functioning in a degraded state. action: Replace the faulted device, or use 'zpool clear' to mark the device repaired. scan: scrub in progress since Sun Mar 26 19:59:54 2023 10.8T scanned at 304M/s, 7.97T issued at 225M/s, 44.1T total 2.78M repaired, 18.07% done, 1 days 22:50:09 to go config: NAME STATE READ WRITE CKSUM Gem1 DEGRADED 0 0 0 raidz2-0 DEGRADED 3.30K 92 0 8d22d37d-c6dc-11ec-896d-c4346bfd8a08 ONLINE 0 0 0 8d6d4d06-c6dc-11ec-896d-c4346bfd8a08 ONLINE 0 0 0 8d54a20c-c6dc-11ec-896d-c4346bfd8a08 ONLINE 0 0 0 8d9b651a-c6dc-11ec-896d-c4346bfd8a08 FAULTED 62 44 0 too many errors 8dcb94c0-c6dc-11ec-896d-c4346bfd8a08 FAULTED 73 1 0 too many errors 8da88f87-c6dc-11ec-896d-c4346bfd8a08 DEGRADED 967 116 0 too many errors 8db23e9a-c6dc-11ec-896d-c4346bfd8a08 DEGRADED 1.36K 0 0 too many errors 8dd573da-c6dc-11ec-896d-c4346bfd8a08 DEGRADED 1.24K 0 0 too many errors logs 8c40ef8a-c6dc-11ec-896d-c4346bfd8a08 ONLINE 0 0 0 cache 8c2d1cb9-c6dc-11ec-896d-c4346bfd8a08 ONLINE 0 0 0 errors: No known data errors pool: boot-pool state: ONLINE status: Some supported and requested features are not enabled on the pool. The pool can still be used, but some features are unavailable. action: Enable all features using 'zpool upgrade'. Once this is done, the pool may no longer be accessible by software that does not support the features. See zpool-features(7) for details. scan: scrub repaired 0B in 00:01:10 with 0 errors on Mon Mar 27 03:46:11 2023 config: NAME STATE READ WRITE CKSUM boot-pool ONLINE 0 0 0 mirror-0 ONLINE 0 0 0 sda2 ONLINE 0 0 0 sdb2 ONLINE 0 0 0 errors: No known data errors

Storage Dashboard:

(NOTE: I am not sure why Disk Health shows a temperature warning as when I viewed the disk temp logs, nothing maxed over 47 degrees.)

Disk Breakdown:

sdg SMART Log:
root@Gem1[~]# smartctl -a /dev/sdg smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Seagate Exos X14 Device Model: ST10000NM0478-2H7100 Serial Number: ZL00ECSG LU WWN Device Id: 5 000c50 0c61cdcbf Firmware Version: SN04 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-4 (minor revision not indicated) SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon Mar 27 06:30:37 2023 PDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 242) Self-test routine in progress... 20% of test remaining. Total time to complete Offline data collection: ( 575) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 975) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x70bd) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 082 064 044 Pre-fail Always - 151473424 3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 28 5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 085 061 045 Pre-fail Always - 328039120 9 Power_On_Hours 0x0032 092 092 000 Old_age Always - 7733 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 28 18 Head_Health 0x000b 100 100 050 Pre-fail Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Command_Timeout 0x0032 100 099 000 Old_age Always - 8590065668 190 Airflow_Temperature_Cel 0x0022 055 042 040 Old_age Always - 45 (Min/Max 42/47) 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 14 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 352 194 Temperature_Celsius 0x0022 045 058 000 Old_age Always - 45 (0 16 0 0 0) 195 Hardware_ECC_Recovered 0x001a 008 003 000 Old_age Always - 151473424 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 256 200 Pressure_Limit 0x0023 100 100 001 Pre-fail Always - 0 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 7720h+57m+19.263s 241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 25446054556 242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 287053476766 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Self-test routine in progress 20% 7733 - # 2 Short offline Completed without error 00% 7120 - # 3 Short offline Completed without error 00% 6448 - # 4 Short offline Completed without error 00% 5705 - # 5 Short offline Completed without error 00% 5169 - # 6 Short offline Completed without error 00% 4508 - # 7 Short offline Completed without error 00% 3764 - # 8 Short offline Completed without error 00% 3043 - # 9 Short offline Completed without error 00% 2299 - #10 Short offline Completed without error 00% 1555 - #11 Short offline Completed without error 00% 835 - #12 Short offline Completed without error 00% 83 - #13 Short offline Completed without error 00% 0 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.

sdh SMART Log:
root@Gem1[~]# smartctl -a /dev/sdh smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Seagate Exos X14 Device Model: ST10000NM0478-2H7100 Serial Number: ZL002VYD LU WWN Device Id: 5 000c50 0c4cc9a80 Firmware Version: SN04 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-4 (minor revision not indicated) SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon Mar 27 06:36:22 2023 PDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 567) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 977) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x70bd) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 082 064 044 Pre-fail Always - 166367088 3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 25 5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 085 061 045 Pre-fail Always - 332240844 9 Power_On_Hours 0x0032 092 092 000 Old_age Always - 7734 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 25 18 Head_Health 0x000b 100 100 050 Pre-fail Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Command_Timeout 0x0032 100 100 000 Old_age Always - 4295032833 190 Airflow_Temperature_Cel 0x0022 057 053 040 Old_age Always - 43 (Min/Max 38/46) 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 11 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 343 194 Temperature_Celsius 0x0022 043 047 000 Old_age Always - 43 (0 17 0 0 0) 195 Hardware_ECC_Recovered 0x001a 007 001 000 Old_age Always - 166367088 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 295 200 Pressure_Limit 0x0023 100 100 001 Pre-fail Always - 0 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 7722h+01m+43.180s 241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 25538315909 242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 290144403677 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 7120 - # 2 Short offline Completed without error 00% 6448 - # 3 Short offline Completed without error 00% 5705 - # 4 Short offline Completed without error 00% 5169 - # 5 Short offline Completed without error 00% 4508 - # 6 Short offline Completed without error 00% 3764 - # 7 Short offline Completed without error 00% 3044 - # 8 Short offline Completed without error 00% 2300 - # 9 Short offline Completed without error 00% 1555 - #10 Short offline Completed without error 00% 835 - #11 Short offline Completed without error 00% 83 - #12 Short offline Completed without error 00% 0 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.

sdi SMART Log:
root@Gem1[~]# smartctl -a /dev/sdi smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Seagate Exos X14 Device Model: ST10000NM0478-2H7100 Serial Number: ZL00LK3F LU WWN Device Id: 5 000c50 0c67d0d0b Firmware Version: SN04 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-4 (minor revision not indicated) SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon Mar 27 06:37:07 2023 PDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 575) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 978) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x70bd) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 081 064 044 Pre-fail Always - 116127392 3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 29 5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 085 061 045 Pre-fail Always - 327610078 9 Power_On_Hours 0x0032 092 092 000 Old_age Always - 7734 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 29 18 Head_Health 0x000b 100 100 050 Pre-fail Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Command_Timeout 0x0032 100 099 000 Old_age Always - 8590065667 190 Airflow_Temperature_Cel 0x0022 060 049 040 Old_age Always - 40 (Min/Max 38/43) 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 15 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 347 194 Temperature_Celsius 0x0022 040 051 000 Old_age Always - 40 (0 16 0 0 0) 195 Hardware_ECC_Recovered 0x001a 008 001 000 Old_age Always - 116127392 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 296 200 Pressure_Limit 0x0023 100 100 001 Pre-fail Always - 0 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 7721h+38m+59.594s 241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 25538123054 242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 290095533254 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 7120 - # 2 Short offline Completed without error 00% 6448 - # 3 Short offline Completed without error 00% 5705 - # 4 Short offline Completed without error 00% 5169 - # 5 Short offline Completed without error 00% 4508 - # 6 Short offline Completed without error 00% 3764 - # 7 Short offline Completed without error 00% 3044 - # 8 Short offline Completed without error 00% 2300 - # 9 Short offline Completed without error 00% 1555 - #10 Short offline Completed without error 00% 835 - #11 Short offline Completed without error 00% 83 - #12 Short offline Completed without error 00% 0 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.

sdj SMART Log:
root@Gem1[~]# smartctl -a /dev/sdj smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Seagate Exos X14 Device Model: ST10000NM0478-2H7100 Serial Number: ZHZ5FQLT LU WWN Device Id: 5 000c50 0c40f26ef Firmware Version: SN04 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-4 (minor revision not indicated) SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon Mar 27 06:38:03 2023 PDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 249) Self-test routine in progress... 90% of test remaining. Total time to complete Offline data collection: ( 575) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 976) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x70bd) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 082 064 044 Pre-fail Always - 143777024 3 Spin_Up_Time 0x0003 091 091 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 25 5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 085 061 045 Pre-fail Always - 326066636 9 Power_On_Hours 0x0032 092 092 000 Old_age Always - 7734 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 25 18 Head_Health 0x000b 100 100 050 Pre-fail Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Command_Timeout 0x0032 100 099 000 Old_age Always - 12885098500 190 Airflow_Temperature_Cel 0x0022 053 043 040 Old_age Always - 47 (Min/Max 43/47) 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 11 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 343 194 Temperature_Celsius 0x0022 047 057 000 Old_age Always - 47 (0 16 0 0 0) 195 Hardware_ECC_Recovered 0x001a 008 003 000 Old_age Always - 143777024 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 268 200 Pressure_Limit 0x0023 100 100 001 Pre-fail Always - 0 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 7721h+28m+44.136s 241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 25534094039 242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 290123736736 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Self-test routine in progress 90% 7734 - # 2 Short offline Completed without error 00% 7120 - # 3 Short offline Completed without error 00% 6448 - # 4 Short offline Completed without error 00% 5705 - # 5 Short offline Completed without error 00% 5169 - # 6 Short offline Completed without error 00% 4508 - # 7 Short offline Completed without error 00% 3764 - # 8 Short offline Completed without error 00% 3044 - # 9 Short offline Completed without error 00% 2300 - #10 Short offline Completed without error 00% 1555 - #11 Short offline Completed without error 00% 835 - #12 Short offline Completed without error 00% 83 - #13 Short offline Completed without error 00% 0 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.

sdk SMART Log:
root@Gem1[~]# smartctl -a /dev/sdk smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Seagate Exos X14 Device Model: ST10000NM0478-2H7100 Serial Number: ZHZ1MKY1 LU WWN Device Id: 5 000c50 0b4fbaf85 Firmware Version: SN04 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-4 (minor revision not indicated) SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon Mar 27 06:38:35 2023 PDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 249) Self-test routine in progress... 90% of test remaining. Total time to complete Offline data collection: ( 575) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 975) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x70bd) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 084 064 044 Pre-fail Always - 233293464 3 Spin_Up_Time 0x0003 092 091 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 25 5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 085 061 045 Pre-fail Always - 332576532 9 Power_On_Hours 0x0032 092 092 000 Old_age Always - 7734 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 25 18 Head_Health 0x000b 100 100 050 Pre-fail Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Command_Timeout 0x0032 100 099 000 Old_age Always - 17180131332 190 Airflow_Temperature_Cel 0x0022 054 047 040 Old_age Always - 46 (Min/Max 39/46) 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 11 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 497 194 Temperature_Celsius 0x0022 046 053 000 Old_age Always - 46 (0 16 0 0 0) 195 Hardware_ECC_Recovered 0x001a 008 003 000 Old_age Always - 233293464 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 264 200 Pressure_Limit 0x0023 100 100 001 Pre-fail Always - 0 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 7710h+23m+37.675s 241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 25460749591 242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 287110470248 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Self-test routine in progress 90% 7734 - # 2 Short offline Completed without error 00% 7724 - # 3 Short offline Completed without error 00% 7120 - # 4 Short offline Completed without error 00% 6448 - # 5 Short offline Completed without error 00% 5705 - # 6 Short offline Completed without error 00% 5169 - # 7 Short offline Completed without error 00% 4508 - # 8 Short offline Completed without error 00% 3764 - # 9 Short offline Completed without error 00% 3044 - #10 Short offline Completed without error 00% 2299 - #11 Short offline Completed without error 00% 1555 - #12 Short offline Completed without error 00% 835 - #13 Short offline Completed without error 00% 83 - #14 Short offline Completed without error 00% 0 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.

 

[Constantin]

Best of luck! I have found TrueNAS to be somewhat of a drama queen telling me everything was lost, that the pool would have to be destroyed and rebuilt when only a few connectors were unhappy. Hopefully, your system will similarly easy to repair.

I really wish TrueNAS was better re error messages. Don’t just tell me that there is an error but specify the issue and options re how it can be fixed. Ie are drives missing and hence the import fails, etc. Blanket “I’m dead, don’t bother trying to resuscitate me” messages are less than helpful.

 

[MrHDGamer101]

I just received the results of the first long SMART test. I have included it below. It doesn't seem like there are any disk problems, at least not yet. I don't fully understand how to read the output but my understanding is that as long as the 'value' is greater than the 'threshold' then the drive is ok.

sdk LONG SMART Log:
smartctl -a /dev/sdg smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Seagate Exos X14 Device Model: ST10000NM0478-2H7100 Serial Number: ZL00ECSG LU WWN Device Id: 5 000c50 0c61cdcbf Firmware Version: SN04 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-4 (minor revision not indicated) SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon Mar 27 08:22:22 2023 PDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 575) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 975) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x70bd) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 082 064 044 Pre-fail Always - 151484176 3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 28 5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 085 061 045 Pre-fail Always - 328737420 9 Power_On_Hours 0x0032 092 092 000 Old_age Always - 7735 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 28 18 Head_Health 0x000b 100 100 050 Pre-fail Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Command_Timeout 0x0032 100 099 000 Old_age Always - 8590065668 190 Airflow_Temperature_Cel 0x0022 055 042 040 Old_age Always - 45 (Min/Max 42/47) 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 14 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 354 194 Temperature_Celsius 0x0022 045 058 000 Old_age Always - 45 (0 16 0 0 0) 195 Hardware_ECC_Recovered 0x001a 008 003 000 Old_age Always - 151484176 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 256 200 Pressure_Limit 0x0023 100 100 001 Pre-fail Always - 0 240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 7722h+42m+19.947s 241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 25446054556 242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 287053487518 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 7735 - # 2 Short offline Completed without error 00% 7120 - # 3 Short offline Completed without error 00% 6448 - # 4 Short offline Completed without error 00% 5705 - # 5 Short offline Completed without error 00% 5169 - # 6 Short offline Completed without error 00% 4508 - # 7 Short offline Completed without error 00% 3764 - # 8 Short offline Completed without error 00% 3043 - # 9 Short offline Completed without error 00% 2299 - #10 Short offline Completed without error 00% 1555 - #11 Short offline Completed without error 00% 835 - #12 Short offline Completed without error 00% 83 - #13 Short offline Completed without error 00% 0 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.

 

[Arwen]

You don't list your disk controller(s). Or other hardware, like case, (for heat flow).

Is it possible that your 5 drives with errors are on a LSI HBA?
And that the other 3 are on the system board SATA ports?
Or visa-versa?

It is possible that SCALE is doing something different in regards to the disk controller. Making it hot, and thus unreliable.

 

[MrHDGamer101]

You don't list your disk controller(s). Or other hardware, like case, (for heat flow).

Is it possible that your 5 drives with errors are on a LSI HBA?
And that the other 3 are on the system board SATA ports?
Or visa-versa?

It is possible that SCALE is doing something different in regards to the disk controller. Making it hot, and thus unreliable.

My apologies for that. The enclosure that I am using is the SilverStone CS381B. It is populated with all 4 fans (2 intake 2 exhaust) as well as I added some 40mm Noctua fans for each of the drive cages for direct airflow through the drives. Temperatures have never been a problem. They aren't the lowest in the world but they aren't awful either.

I am using a pice to sata adapter card for my drive controller. It's some off brand thing using an asm1166 chip. It has 8 sata ports so all the data disks in the vdev are routed through that. The boot pool, cache, and log drives are directly connected to the motherboard.

 

[MrHDGamer101]

Something interesting is that last night the number of errors on the drives was slowly increasing however, the total number of errors has not risen since early this morning even though I am still accessing data from the pool.

Is there a specific sata hba that is recommended for TureNAS Scale?

 

[MrHDGamer101]

The data copy finished so I was able to shutdown the system and reseat all of the sata connections to the controller as well as I reseated the controller in the pcie slot. Upon reboot of the system, almost all of the ZFS errors have disappeared, no drives are marked as "faulted" and 3 drives are marked as "degraded". It is also resilvering. I'll keep you posted as to the status of this.

Is it possible this was some sort of bug? Or is this normal when you restart Scale?

 

[Arwen]

Yes, any of the SAS 2 or 3 LSI / Broadcom / Avago / HP / Dell / IBM controllers that support IT mode. Not the MegaRAID series, which do hardware RAID.

Your ASM 1166 chip uses a port multiplier;

ASM1166|ASMedia Technology Inc.

ASMedia Technology was founded in 2004 and went public in 2012 (stock code: 5269.TW). Headquarter is located in Taiwan. ASMedia specializes in high-speed interface technologies with strong expertise in high-speed SERDES in house development. Company strives for continual innovation and the...

www.asmedia.com.tw

It is a low latency, low cost and low power AHCI controller with six SATA ports and cascaded port multipliers.

Note that it says "six" / 6 SATA ports. You said your card has 8 SATA ports, thus my guess is that it has a port multiplier on one of the 6 SATA ports.

SATA Port Multipliers are highly discouraged;

Multiply your problems with SATA Port Multipliers and cheap SATA controllers

In the last year or two, we've had a resurgence of users asking about SATA Port Multipliers and cheap SATA controllers. Please, do NOT use port multipliers, and use cheap SATA controllers only after extensive research. SATA controllers and SATA...

www.truenas.com

As you found out, going from CORE to SCALE is not quite an upgrade. It is just different. And in your case, it appears that the disk controller worked better with FreeBSD based CORE.

 

[MrHDGamer101]

Yes, any of the SAS 2 or 3 LSI / Broadcom / Avago / HP / Dell / IBM controllers that support IT mode. Not the MegaRAID series, which do hardware RAID.

Your ASM 1166 chip uses a port multiplier;

ASM1166|ASMedia Technology Inc.

ASMedia Technology was founded in 2004 and went public in 2012 (stock code: 5269.TW). Headquarter is located in Taiwan. ASMedia specializes in high-speed interface technologies with strong expertise in high-speed SERDES in house development. Company strives for continual innovation and the...

www.asmedia.com.tw

Note that it says "six" / 6 SATA ports. You said your card has 8 SATA ports, thus my guess is that it has a port multiplier on one of the 6 SATA ports.

SATA Port Multipliers are highly discouraged;

Multiply your problems with SATA Port Multipliers and cheap SATA controllers

In the last year or two, we've had a resurgence of users asking about SATA Port Multipliers and cheap SATA controllers. Please, do NOT use port multipliers, and use cheap SATA controllers only after extensive research. SATA controllers and SATA...

www.truenas.com

As you found out, going from CORE to SCALE is not quite an upgrade. It is just different. And in your case, it appears that the disk controller worked better with FreeBSD based CORE.

Thank you for this response! I'll order a LSI 9207-8i and some cables to get it situated. Hopefully that will remedy the issue!

 

[MrHDGamer101]

I just installed the new HBA. So far so good. Seems like a few drives resilvered. I just cleared the zpool status and am running a scrub. No errors yet but I'll keep this thread updated. I'm crossing my fingers!

Edit: Grammar