Omission5758
Cadet
- Joined
 - Apr 20, 2023
 
- Messages
 - 2
 
Hello everyone,
I have been facing an issue with syncing encrypted data between my TrueNAS system and pCloud.
I have successfully set up a cloud sync backup from TrueNAS to pCloud with encryption, which results in an encrypted file structure on my pCloud account.
Pushing data to the cloud works perfectly, but I am encountering an error when trying to pull data from pCloud back to TrueNAS.
Here is the error message I am receiving:
So far, I have tried the following troubleshooting steps:
Thank you in advance for your help!
	
		
			
		
		
	
			
			I have been facing an issue with syncing encrypted data between my TrueNAS system and pCloud.
I have successfully set up a cloud sync backup from TrueNAS to pCloud with encryption, which results in an encrypted file structure on my pCloud account.
Pushing data to the cloud works perfectly, but I am encountering an error when trying to pull data from pCloud back to TrueNAS.
Here is the error message I am receiving:
<3>ERROR : MY_URL_FILE_LINK_IN_ENCRYPTED_FORMAT: Failed to copy: failed to open source object: fetched invalid link {Error:{Result:0 ErrorString:} Dwltag:bgwxbq1NoWua4Is4pgeNt5 Hash:15151369919566727856 Size:24624 Expires:{wall:0 ext:63817602863 loc:0xc0002a8150} Path:/dpZvRkEBmZPvoBv1ZiyzRZYZ3xhDo7Z2ZZ69JZZo4MrHj9snKLpGiA5abxj4YwzpsTk/9cqmoov9aatokrde1b218bgggc Hosts:[evc310.pcloud.com evc361.pcloud.com]}So far, I have tried the following troubleshooting steps:
- Verified my TrueNAS and pCloud configurations. (I can push without issues so credentials are OK)
 - Inspected the logs. (Well only the error above repeated for each file)
 - Tested with a smaller dataset. (Same issue)
 - Tested an unencrypted file. (Same issue)
 - Updated the software on both TrueNAS. (latest scale version nothing changed)
 - Checked the network settings. (restarted all network equipments didn't do anything either)
 
Thank you in advance for your help!