Stuck on "Welcome to GRUB!"

[Ashkaan]

Yes, a USB boots fine. The SSD is brand new, and I use this kind in servers all the time. I wish I could go into a parallel universe and install TrueNAS-Core to see if it has boot problems on the same hardware.

 

[Daisuke]

From my perspective, is not a software related issue.

 

[Ashkaan]

Ok, thank you so much

 

[WN1X]

One thing you could try is connecting the SSD to a different port on your motherboard; preferably with a different cable.

 

[Ashkaan]

Oh yes! That's a good call.

 

[brando56894]

It's not stuck, it just hangs for a while. It does that for me too, it takes around 90-120 seconds for it to show the menu, let it sit for a few minutes and see if it finally continues. I agree, it's annoying.

 

[Ashkaan]

Yes, the only difference is that it's about 20 minutes and that's challenging when I'm troubleshooting something totally different.

 

[brando56894]

Oh ok, carry on then! I'd see if it works with another distro using OpenZFS so you can narrow it down to either TrueNAS or your hardware. I was having issues with my HBA around last year where TrueNAS wouldn't import the pools upon boot, but once loaded I could import them without issue. I didn't seem to have this issue in other distros (well, actually I did, but I had mitigated it and completely forgotten). It turns out that it was taking a long time for my HBA to initialize and TrueNAS was like "screw you, you're taking too long!" and would skip it. The devs fixed that like a year or so ago, though.

For reference sake, I'm using an LSI 9201-16i

 

[Ashkaan]

Yep, I was able to boot from several Linux distros (Ubuntu 20, 22, Deb 11) just fine over the weekend. Each used GRUB. I don't think it's hardware at this point.

 

[Daisuke]

I don't think it's hardware at this point.

I upgraded to Bluefin 22.12.0 and I experience the same behaviour on my Dell R720xd, booting from a Samsung SSD attached to internal USB port. I'm stuck at GRUB for 20min or I can proceed if I press Enter at screen. @Ashkaan do you have a Jira ticket created? If you don't, I will create one with attached debug file and link it to Upgrade Discussion thread.

 

[Ashkaan]

Omg! I mean this in the nicest way possible, but I'm so glad that you're experiencing the same issue (and on totally different hardware)!

No, I don't have a ticket open. If you don't mind, please submit one for us.

 

[Daisuke]

@Ashkaan can you submit your details and debug file into NAS-119367?

Edit: I fixed the issue by performing a shutdown, followed by a power-up. After that I performed two reboots without any issue.

 

[Ashkaan]

Done! Thank you

 

[dbb12345]

Same issue here (wish I would of seen this post first). Been using same setup for last year on TNS with little to no issue. Updated to BlueFin and not hard stuck at Welcome to Grub!. tried waiting long periods of time but not 30 mins like some posted. I'll try and report back. Newer system and not hardware related IMO. I guess I should mention Bluefin booted on first boot, after an hour of apps not starting I rebooted and this started.

 

[Daisuke]

The 30 seconds default timeout is ignored:

Code:

# grep 'set timeout' /etc/grub.d/00_header
  set timeout=${GRUB_RECORDFAIL_TIMEOUT:-30}

When you boot, do you see the countdown? In my screenshot it shows at 5 seconds, down from 30 seconds, then the booting process continues. If you change the default selection, the countdown is cancelled:



You can always press Enter during GRUB screen to accept the selected entry, until a fix is provided. I'm honestly glad this issue is fixed for me, all I did was performing a shutdown. I'm forced to do shutdowns, because the NetApp DS4246 attached to my R720xd server.

 

[dbb12345]

i wish i got your screen, i get a black screen and this. nothing happens after

 

[Daisuke]

Post the output of this script. You will probably need to attach it as zip file.

Code:

$ sudo -i
# curl -JLO https://raw.githubusercontent.com/arvidjaar/bootinfoscript/master/bootinfoscript
# bash bootinfoscript

sdo is my SSD boot disk, see relevant info into your RESULTS.txt file.

Code:

sdo1: __________________________________________________________________________

    File system:       BIOS Boot partition
    Boot sector type:  Grub2's core.img
    Boot sector info:

sdo2: __________________________________________________________________________

    File system:       vfat
    Boot sector type:  FAT32
    Boot sector info:  No errors found in the Boot Parameter Block.
    Operating System:
    Boot files:        /efi/boot/bootx64.efi /efi/debian/fbx64.efi
                       /efi/debian/grubx64.efi /efi/debian/mmx64.efi
                       /efi/debian/shimx64.efi /efi/debian/grub.cfg

sdo3: __________________________________________________________________________

    File system:       zfs_member
    Boot sector type:  -
    Boot sector info:

sdo4: __________________________________________________________________________

    File system:
    Boot sector type:  Unknown
    Boot sector info:

I'm curious if you see any errors near this line:

Code:

Boot sector info:  No errors found in the Boot Parameter Block.

My output for efibootmgr:

Code:

# efibootmgr
BootCurrent: 0005
Timeout: 0 seconds
BootOrder: 0005,0008,0001,0002,0003,0004,0000
Boot0000* EFI Fixed Disk Boot Device 1
Boot0001  EFI Network 1
Boot0002  EFI Network 2
Boot0003  EFI Network 3
Boot0004  EFI Network 4
Boot0005* debian
Boot0008  Windows Boot Manager

My grub related files:

Code:

# ls -lh /boot
total 102M
-rw-r--r-- 1 root root 4.5M Nov 18 12:00 System.map-5.15.79+truenas
-rw-r--r-- 1 root root 241K Nov 18 12:00 config-5.15.79+truenas
drwxr-xr-x 6 root root    8 Dec 14 09:45 grub
-rw-r--r-- 1 root root   15 Dec 13 13:54 initramfs_config.json
-rw-r--r-- 1 root root  93M Dec 13 13:56 initrd.img-5.15.79+truenas
-rw-r--r-- 1 root root 7.1M Nov 18 12:00 vmlinuz-5.15.79+truenas

# ls -lh /boot/grub
total 31K
drwxr-xr-x 2 root root    3 May  1  2022 fonts
-r--r--r-- 1 root root 8.1K Dec 14 09:45 grub.cfg
-rw-r--r-- 1 root root 1.0K May  1  2022 grubenv
drwxr-xr-x 2 root root  286 May  1  2022 i386-pc
drwxr-xr-x 2 root root   42 May  1  2022 locale
drwxr-xr-x 2 root root  277 May  1  2022 x86_64-efi

# ls -lh /sys/firmware/efi
total 0
-r--r--r--   1 root root 4.0K Dec 14 13:12 config_table
drwxr-xr-x   2 root root    0 Dec 14 09:43 efivars
-r--r--r--   1 root root 4.0K Dec 14 13:12 fw_platform_size
-r--r--r--   1 root root 4.0K Dec 14 13:12 fw_vendor
drwxr-xr-x   2 root root    0 Dec 14 13:12 mok-variables
-r--r--r--   1 root root 4.0K Dec 14 13:12 runtime
drwxr-xr-x   7 root root    0 Dec 14 13:12 runtime-map
-r--------   1 root root 4.0K Dec 14 13:12 systab
drwxr-xr-x 155 root root    0 Dec 14 13:12 vars

 

[Ashkaan]

i wish i got your screen, i get a black screen and this. nothing happens after

I get your screen, but after 30m it will finally go. Have you tried waiting?

 

[dbb12345]

I did maybe 15 mins and several reboots to no avail. Gonna turn server back on when I get home and see if 30+ mins works

 

[dbb12345]

@Daisuke Thank you so much for all your input it is appreciated but till I get past this screen and am able to boot, I'm stuck :/ Gonna try 30+ mins and se if eventually it boots and just revert back. If it does not work I will be back ;)