SMB share error on Pages for OS X v.11 - "file has been modified by another application"

[gregober]

Since many months now I have this error where files opened by Pages for OS X trigger an error every 5' or so.

Context :

• Mac OS X 11.6
• Pages 11.2
• True NAS 12 (latest release)
• Error happens with SMB mount access

This error is happening with latest version of Pages and since couple of months now.

The error displays a pop-up with the following message :

The document "xxxx.pages" could not be saved automatically. The file has been modified by another application.

Due to unexpected changes, Pages may not be able to save your changes. Click Redo to load the changes made by the other application. Click Save Anyway to attempt to overwrite the changes made by the other application. You can also click Save As to attempt to save your changes to a new file.

On the True NAS side I have the following logs :

Oct 9 17:12:20 sand 1 2021-10-09T17:12:20.182932+02:00 sand.osnet.lan smbd 17914 - - gregober closed file En_cours/DynFi/SITA/EDGE_analysis_and_feedback.pages (numopen=6) NT_STATUS_OK
Oct 9 17:12:20 sand 1 2021-10-09T17:12:20.269707+02:00 sand.osnet.lan smbd 17914 - - [2021/10/09 17:12:20.269658, 2] ../../source3/smbd/open.c:1461(open_file)
Oct 9 17:12:20 sand 1 2021-10-09T17:12:20.269753+02:00 sand.osnet.lan smbd 17914 - - gregober opened file En_cours/DynFi/SITA/EDGE_analysis_and_feedback.pages read=No write=No (numopen=7)
Oct 9 17:12:20 sand 1 2021-10-09T17:12:20.270824+02:00 sand.osnet.lan smbd 17914 - - [2021/10/09 17:12:20.270792, 2] ../../source3/smbd/close.c:840(close_normal_file)
Oct 9 17:12:20 sand 1 2021-10-09T17:12:20.270862+02:00 sand.osnet.lan smbd 17914 - - gregober closed file En_cours/DynFi/SITA/EDGE_analysis_and_feedback.pages (numopen=6) NT_STATUS_OK
Oct 9 17:12:20 sand 1 2021-10-09T17:12:20.356983+02:00 sand.osnet.lan smbd 17914 - - [2021/10/09 17:12:20.356943, 2] ../../source3/smbd/open.c:1461(open_file)
Oct 9 17:12:20 sand 1 2021-10-09T17:12:20.357026+02:00 sand.osnet.lan smbd 17914 - - gregober opened file En_cours/DynFi/SITA/EDGE_analysis_and_feedback.pages read=Yes write=No (numopen=7)
Oct 9 17:12:20 sand 1 2021-10-09T17:12:20.364661+02:00 sand.osnet.lan smbd 17914 - - [2021/10/09 17:12:20.364621, 2] ../../source3/smbd/close.c:840(close_normal_file)
Oct 9 17:12:20 sand 1 2021-10-09T17:12:20.364703+02:00 sand.osnet.lan smbd 17914 - - gregober closed file En_cours/DynFi/SITA/EDGE_analysis_and_feedback.pages (numopen=6) NT_STATUS_OK

This is really annoying as I always use to edit files directly from my shares and copying locally would be quite a nonsense.

If anyone has ever been facing such problem and could let me know if there is a solution to solve this or if you have any other way to solve this issue.

 

[bjomod]

I have this exact problem, great if anyone has any idea about how to fix it...