Shows failed Smart tests, but can't find any

T

tsaG

Dabbler
Joined
Jun 20, 2022
Messages
14
Hey!

I recently checked my storage and both my HDD Pools show Failed Smart Test. This one for example (consisting of 3 HDDs) has shows 63 Failed tests. However, when I open the "ViewSMART Test Results" (which is also not showing the results, I think it would be nice to get more data here), everything shows as "SUCCESS".

Below you can find the smartctl output. Is there a way to see what happened, or reset the message in the GUI?

Code:
root@Droptank[~]# smartctl -a /dev/sdb
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Exos X16
Device Model:     ST14000NM001G-2KJ103
Serial Number:    WL20438Y
LU WWN Device Id: 5 000c50 0d5f15f08
Firmware Version: SN03
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-4 (minor revision not indicated)
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Jan  9 00:27:56 2023 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (  567) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   1) minutes.
Extended self-test routine
recommended polling time:      (1261) minutes.
Conveyance self-test routine
recommended polling time:      (   2) minutes.
SCT capabilities:            (0x70bd)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   084   064   044    Pre-fail  Always       -       236375192
  3 Spin_Up_Time            0x0003   092   091   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       57
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   078   060   045    Pre-fail  Always       -       66891444
  9 Power_On_Hours          0x0032   095   095   000    Old_age   Always       -       4557
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       55
 18 Head_Health             0x000b   100   100   050    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   067   059   040    Old_age   Always       -       33 (Min/Max 32/39)
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       34
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       247
194 Temperature_Celsius     0x0022   033   041   000    Old_age   Always       -       33 (0 17 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Pressure_Limit          0x0023   100   100   001    Pre-fail  Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       4548h+17m+31.567s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       10404161360
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       21392443281

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      4533         -
# 2  Extended offline    Completed without error       00%      4448         -
# 3  Short offline       Completed without error       00%      4365         -
# 4  Short offline       Completed without error       00%      4197         -
# 5  Short offline       Completed without error       00%      4029         -
# 6  Short offline       Completed without error       00%      3861         -
# 7  Short offline       Completed without error       00%      3693         -
# 8  Short offline       Completed without error       00%      3525         -
# 9  Short offline       Completed without error       00%      3359         -
#10  Short offline       Completed without error       00%      3278         -
#11  Short offline       Completed without error       00%      3156         -
#12  Short offline       Completed without error       00%      2987         -
#13  Short offline       Completed without error       00%      2820         -
#14  Short offline       Completed without error       00%      2652         -
#15  Short offline       Completed without error       00%      2483         -
#16  Short offline       Completed without error       00%      2331         -
#17  Short offline       Completed without error       00%      2163         -
#18  Short offline       Completed without error       00%      2041         -
#19  Short offline       Completed without error       00%      1948         -
#20  Short offline       Completed without error       00%      1877         -
#21  Short offline       Completed without error       00%      1709         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

root@Droptank[~]# smartctl -a /dev/sdc
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Exos X16
Device Model:     ST14000NM001G-2KJ103
Serial Number:    WL203HLQ
LU WWN Device Id: 5 000c50 0d5efb042
Firmware Version: SN03
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-4 (minor revision not indicated)
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Jan  9 00:28:05 2023 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (  567) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   1) minutes.
Extended self-test routine
recommended polling time:      (1253) minutes.
Conveyance self-test routine
recommended polling time:      (   2) minutes.
SCT capabilities:            (0x70bd)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   081   064   044    Pre-fail  Always       -       136959392
  3 Spin_Up_Time            0x0003   091   091   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       57
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   078   060   045    Pre-fail  Always       -       65803779
  9 Power_On_Hours          0x0032   095   095   000    Old_age   Always       -       4557
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       55
 18 Head_Health             0x000b   100   100   050    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   099   000    Old_age   Always       -       8590065666
190 Airflow_Temperature_Cel 0x0022   067   060   040    Old_age   Always       -       33 (Min/Max 31/39)
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       35
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       246
194 Temperature_Celsius     0x0022   033   040   000    Old_age   Always       -       33 (0 18 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Pressure_Limit          0x0023   100   100   001    Pre-fail  Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       4548h+56m+32.243s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       10475455994
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       21209477404

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      4533         -
# 2  Extended offline    Completed without error       00%      4448         -
# 3  Short offline       Completed without error       00%      4365         -
# 4  Short offline       Completed without error       00%      4197         -
# 5  Short offline       Completed without error       00%      4029         -
# 6  Short offline       Completed without error       00%      3861         -
# 7  Short offline       Completed without error       00%      3693         -
# 8  Short offline       Completed without error       00%      3525         -
# 9  Short offline       Completed without error       00%      3359         -
#10  Short offline       Completed without error       00%      3277         -
#11  Short offline       Completed without error       00%      3156         -
#12  Short offline       Completed without error       00%      2987         -
#13  Short offline       Completed without error       00%      2819         -
#14  Short offline       Completed without error       00%      2651         -
#15  Short offline       Completed without error       00%      2483         -
#16  Short offline       Completed without error       00%      2331         -
#17  Short offline       Completed without error       00%      2163         -
#18  Short offline       Completed without error       00%      2041         -
#19  Short offline       Completed without error       00%      1948         -
#20  Short offline       Completed without error       00%      1877         -
#21  Short offline       Completed without error       00%      1709         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

root@Droptank[~]# smartctl -a /dev/sde
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Exos X16
Device Model:     ST14000NM001G-2KJ103
Serial Number:    WL2044CG
LU WWN Device Id: 5 000c50 0d5f09692
Firmware Version: SN03
User Capacity:    14,000,519,643,136 bytes [14.0 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-4 (minor revision not indicated)
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Jan  9 00:28:11 2023 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)    Offline data collection activity
                    was completed without error.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (  567) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   1) minutes.
Extended self-test routine
recommended polling time:      (1264) minutes.
Conveyance self-test routine
recommended polling time:      (   2) minutes.
SCT capabilities:            (0x70bd)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   084   064   044    Pre-fail  Always       -       242215200
  3 Spin_Up_Time            0x0003   091   091   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       57
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   078   060   045    Pre-fail  Always       -       66015156
  9 Power_On_Hours          0x0032   095   095   000    Old_age   Always       -       4557
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       55
 18 Head_Health             0x000b   100   100   050    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   067   059   040    Old_age   Always       -       33 (Min/Max 32/39)
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       34
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       246
194 Temperature_Celsius     0x0022   033   041   000    Old_age   Always       -       33 (0 17 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Pressure_Limit          0x0023   100   100   001    Pre-fail  Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       4548h+28m+30.423s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       10743441640
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       21050724117

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      4533         -
# 2  Extended offline    Completed without error       00%      4448         -
# 3  Short offline       Completed without error       00%      4365         -
# 4  Short offline       Completed without error       00%      4197         -
# 5  Short offline       Completed without error       00%      4029         -
# 6  Short offline       Completed without error       00%      3861         -
# 7  Short offline       Completed without error       00%      3693         -
# 8  Short offline       Completed without error       00%      3525         -
# 9  Short offline       Completed without error       00%      3359         -
#10  Short offline       Completed without error       00%      3278         -
#11  Short offline       Completed without error       00%      3156         -
#12  Short offline       Completed without error       00%      2987         -
#13  Short offline       Completed without error       00%      2820         -
#14  Short offline       Completed without error       00%      2651         -
#15  Short offline       Completed without error       00%      2483         -
#16  Short offline       Completed without error       00%      2331         -
#17  Short offline       Completed without error       00%      2163         -
#18  Short offline       Completed without error       00%      2041         -
#19  Short offline       Completed without error       00%      1948         -
#20  Short offline       Completed without error       00%      1877         -
#21  Short offline       Completed without error       00%      1709         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
winnielinnie

winnielinnie

MVP
Joined
Oct 22, 2019
Messages
3,641
It's a bug.

252 Failed SMART Tests Shown But SMART Shows No Failures

I just upgraded from the Bluefin RC1 to the 12/5 nightly and while looking through the UI I noticed that under my largest pool, which has the most disks it says there are 252 failed SMART tests. I just looked through the SMART log of all the disks in that pool using for i in {a..z}; do smartctl...
www.truenas.com www.truenas.com

In your case: 3 drives x 21 = 63 "failed" tests

The selftest log retains a history of the latest 21 test results.
 
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