SanDisk SSD Plus reported as failed by smartd

[Michał Fita]

I don't know where to address this problem (which forum). I've added a 120GB SSD drive (now empty) to my box and now smartd reports it's faulty all the time.

Excerpt from logs that repeats periodically:
May 19 22:36:30 soroise smartd[77416]: Device: /dev/ada0, FAILED SMART self-check. BACK UP DATA NOW!

This is what smartctl reports:

[root@soroise /nonexistent]# smartctl -a /dev/ada0
smartctl 6.4 2015-06-04 r4109 [FreeBSD 10.3-RELEASE amd64] (local build)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: SandForce Driven SSDs
Device Model: SanDisk SDSSDA120G
Serial Number: 160696404971
LU WWN Device Id: 5 001b44 4a46cb55b
Firmware Version: U21010RL
User Capacity: 120,034,123,776 bytes [120 GB]
Sector Size: 512 bytes logical/physical
Rotation Rate: Solid State Device
Form Factor: 2.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-2 T13/2015-D revision 3
SATA Version is: SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Thu May 19 22:42:51 2016 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
Error SMART Status command failed
Please get assistance from
http://smartmontools.sourceforge.net/
Register values returned from SMART Status command are:
CMD=0xb0
FR =0xda
NS =0xffff
SC =0xff
CL =0xff
CH =0xff
RETURN =0x0000
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
No failed Attributes found.

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x71) SMART execute Offline immediate.
No Auto Offline data collection support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0002) Does not save SMART data before
entering power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 10) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
5 Retired_Block_Count 0x0032 100 100 000 Old_age Always - 0
9 Power_On_Hours_and_Msec 0x0032 000 100 000 Old_age Always - 0h+00m+00.000s
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 2
166 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
167 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
168 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
169 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 27
170 Reserve_Block_Count 0x0032 100 100 000 Old_age Always - 0
171 Program_Fail_Count 0x0032 100 100 000 Old_age Always - 0
172 Erase_Fail_Count 0x0032 100 100 000 Old_age Always - 0
173 Unknown_SandForce_Attr 0x0032 100 100 --- Old_age Always - 0
174 Unexpect_Power_Loss_Ct 0x0032 100 100 000 Old_age Always - 2
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
194 Temperature_Celsius 0x0022 066 100 000 Old_age Always - 34 (Min/Max 0/34)
199 SATA_CRC_Error_Count 0x0032 100 100 000 Old_age Always - 0
230 Life_Curve_Status 0x0032 100 100 000 Old_age Always - 0
232 Available_Reservd_Space 0x0033 100 100 004 Pre-fail Always - 100
233 SandForce_Internal 0x0032 100 100 000 Old_age Always - 0
241 Lifetime_Writes_GiB 0x0030 253 253 000 Old_age Offline - 0
242 Lifetime_Reads_GiB 0x0030 253 253 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

It seems this drive has some new type of the status that is not recognized by smartctl. Any advice?

 

[Mirfster]

Just out of curiosity, has a SMART test ever been run on this drive (Short, Long or Conveyance)?

 

[SweetAndLow]

Doesn't look like any test have been run against the drive but I also wonder if the drive doesn't support it?

 

[Mirfster]

Not sure either. Search of the forums for "SDSSDA120G" only yielded a couple results, but none of them really showed any info on SMART.

 

[Michał Fita]

Weird thing with it... I tried to run the both the conveyance and the long tests, even if smartctl says they started, the log show there were no internal tests performed. I'm starting to suspect this drive to be faulty.

 

[Mirfster]

Hmm, well not all drives support conveyance testing (my HGSTs don't). But how long did it say it would take for the long test?

 

[Michał Fita]

10 minutes. Not a surprise for a SSD.h

 

[Michał Fita]

New update on the issue. Any attempts to launch a SMART self-test from smartctl doesn't leave any trace in the self-test log.

I messaged SanDisk technical support for answers.

 

[Ericloewe]

New update on the issue. Any attempts to launch a SMART self-test from smartctl doesn't leave any trace in the self-test log.

I messaged SanDisk technical support for answers.

Mine does the same thing. However, it seems that the latest smartctl version is presenting rather different interpretations of the parameters on my drive than it used to.