Replace Failed Drive, "CRITICAL: The volume Data1 (ZFS) state is UNKNOWN:

thedirtmerchant · Mar 11, 2017

2 3TB drives in RAID1
8 GB RAM, FreeNAS 9.3 x64

I had a drive failure ada0.
It was not showing up in the Volume status, so I could not take the drive offline. Assuming it was already offline.
Swapped out for the same size drive.
Fired it up.
Now getting a critical error,
When I try to check in Storage:
Data1 0 (Error) Error getting available space - - UNKNOWN

I have no option to view the Volume status.
When I select the View Volume, the only option I get at the bottom of the screen is to "Detach Volume".

Is this a swapping error and I need to go back and take the original drive offline somehow first?

zpool status:

Code:

oot@freenas ~]# zpool status																									 
  pool: freenas-boot																												
state: ONLINE																													 
  scan: scrub repaired 0 in 0h0m with 0 errors on Tue Mar  7 03:45:38 2017														 
config:																															 
																																	
		NAME		STATE	 READ WRITE CKSUM																					 
		freenas-boot  ONLINE	   0	 0	 0																					
		  da0p2	 ONLINE	   0	 0	 0																					 
																																	
errors: No known data errors

camcontrol devlist:

Code:

[root@freenas ~]# camcontrol devlist																								
<WDC WD30EFRX-68EUZN0 82.00A82>	at scbus1 target 0 lun 0 (pass0,ada0)															
<WDC WD30EFRX-68EUZN0 82.00A82>	at scbus2 target 0 lun 0 (pass1,ada1)															
<PNY USB 3.0 FD 1100>			  at scbus7 target 0 lun 0 (da0,pass2)

Help! and thanks

thedirtmerchant · Mar 12, 2017

OK, I'm just tired and blind (it's 4 am, I have an excuse!).
I reconnected the old drive and it was listed for me to take it offline.
Did so, put in the replacement...resilvering as I type.

Whew. Off to bed for me now.

thedirtmerchant · Mar 12, 2017

Damn it. Woke up this morning. Resilvering complete with 32 errors.
"Critical error One or more devices has experienced an error resulting in data corruption. Applications may be affected"

Argh, now what?
HELP!!!

2 3TB drives in RAID1
8 GB RAM, FreeNAS 9.3 x64

smartctl ada1

Code:

=== START OF INFORMATION SECTION ===																								
Model Family:	 Western Digital Red (AF)																						
Device Model:	 WDC WD30EFRX-68EUZN0																							
Serial Number:	WD-WCC4N4TU24YJ																								  
LU WWN Device Id: 5 0014ee 260bdde34																								
Firmware Version: 82.00A82																										
User Capacity:	3,000,592,982,016 bytes [3.00 TB]																				
Sector Sizes:	 512 bytes logical, 4096 bytes physical																			
Rotation Rate:	5400 rpm																										
Device is:		In smartctl database [for details use: -P show]																  
ATA Version is:   ACS-2 (minor revision not indicated)																			
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)																			
Local Time is:	Sun Mar 12 20:20:40 2017 EDT																					
SMART support is: Available - device has SMART capability.																		
SMART support is: Enabled																										  
																																	
=== START OF READ SMART DATA SECTION ===																							
SMART overall-health self-assessment test result: PASSED																			
																																	
General SMART Values:																											  
Offline data collection status:  (0x00) Offline data collection activity															
										was never started.																		
										Auto Offline Data Collection: Disabled.													
Self-test execution status:	  (   0) The previous self-test routine completed													
										without error or no self-test has ever													
										been run.																				  
Total time to complete Offline																									
data collection:				(42000) seconds.																					
Offline data collection																											
capabilities:					(0x7b) SMART execute Offline immediate.															
										Auto Offline data collection on/off support.												
										Suspend Offline collection upon new														
										command.																					
										Offline surface scan supported.															
										Self-test supported.																		
										Conveyance Self-test supported.															
										Selective Self-test supported.															
SMART capabilities:			(0x0003) Saves SMART data before entering															
										power-saving mode.																		
										Supports SMART auto save timer.															
Error logging capability:		(0x01) Error logging supported.																	
										General Purpose Logging supported.														
Short self-test routine								

recommended polling time:		(   2) minutes.																					
Extended self-test routine																										
recommended polling time:		( 395) minutes.																					
Conveyance self-test routine																										
recommended polling time:		(   5) minutes.																					
SCT capabilities:			  (0x703d) SCT Status supported.																	  
										SCT Error Recovery Control supported.													  
										SCT Feature Control supported.															
										SCT Data Table supported.																  
																																	
SMART Attributes Data Structure revision number: 16																				
Vendor Specific SMART Attributes with Thresholds:																				  
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE									
  1 Raw_Read_Error_Rate	 0x002f   100   253   051	Pre-fail  Always	   -	   0											
  3 Spin_Up_Time			0x0027   100   253   021	Pre-fail  Always	   -	   0											
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   3											
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0											
  7 Seek_Error_Rate		 0x002e   200   200   000	Old_age   Always	   -	   0											
  9 Power_On_Hours		  0x0032   100   100   000	Old_age   Always	   -	   16										  
10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0											
11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0											
12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   3											
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   0											
193 Load_Cycle_Count		0x0032   200   200   000	Old_age   Always	   -	   5											
194 Temperature_Celsius	 0x0022   117   115   000	Old_age   Always	   -	   33										  
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0											
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0											
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0											
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0											
200 Multi_Zone_Error_Rate   0x0008   100   253   000	Old_age   Offline	  -	   0											
																																	
SMART Error Log Version: 1																										
No Errors Logged																													
																																	
SMART Self-test log structure revision number 1																					
Num  Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error									
# 1  Short offline	   Completed without error	   00%		 0		 -													
																																	
SMART Selective self-test log data structure revision number 1																	
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS																						
	1		0		0  Not_testing																								
	2		0		0  Not_testing																								
	3		0		0  Not_testing																								
	4		0		0  Not_testing																								
	5		0		0  Not_testing																								
Selective self-test flags (0x0):																									
  After scanning selected spans, do NOT read-scan remainder of disk.																
If Selective self-test is pending on power-up, resume after 0 minute delay.

smartctl ada0

Code:

=== START OF INFORMATION SECTION ===																								
Model Family:	 Western Digital Red (AF)																						
Device Model:	 WDC WD30EFRX-68EUZN0																							
Serial Number:	WD-WCC4N6AJJCHJ																								  
LU WWN Device Id: 5 0014ee 20df582c6																								
Firmware Version: 82.00A82																										
User Capacity:	3,000,592,982,016 bytes [3.00 TB]																				
Sector Sizes:	 512 bytes logical, 4096 bytes physical																			
Rotation Rate:	5400 rpm																										
Device is:		In smartctl database [for details use: -P show]																  
ATA Version is:   ACS-2 (minor revision not indicated)																			
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)																			
Local Time is:	Sun Mar 12 20:22:04 2017 EDT																					
SMART support is: Available - device has SMART capability.																		
SMART support is: Enabled																										  
																																	
=== START OF READ SMART DATA SECTION ===																							
SMART overall-health self-assessment test result: PASSED																			
																																	
General SMART Values:																											  
Offline data collection status:  (0x00) Offline data collection activity															
										was never started.																		
										Auto Offline Data Collection: Disabled.													
Self-test execution status:	  (   0) The previous self-test routine completed													
										without error or no self-test has ever													
										been run.																				  
Total time to complete Offline																									
data collection:				(39360) seconds.																					
Offline data collection																											
capabilities:					(0x7b) SMART execute Offline immediate.															
										Auto Offline data collection on/off support.												
										Suspend Offline collection upon new														
										command.																					
										Offline surface scan supported.															
										Self-test supported.																		
										Conveyance Self-test supported.															
										Selective Self-test supported.															
SMART capabilities:			(0x0003) Saves SMART data before entering															
										power-saving mode.																		
										Supports SMART auto save timer.															
Error logging capability:		(0x01) Error logging supported.																	
										General Purpose Logging supported.														
Short self-test routine																											
recommended polling time:		(   2) minutes.																					
Extended self-test routine																										
recommended polling time:		( 395) minutes.					
Conveyance self-test routine																										
recommended polling time:		(   5) minutes.																					
SCT capabilities:			  (0x703d) SCT Status supported.																	  
										SCT Error Recovery Control supported.													  
										SCT Feature Control supported.															
										SCT Data Table supported.																  
																																	
SMART Attributes Data Structure revision number: 16																				
Vendor Specific SMART Attributes with Thresholds:																				  
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE									
  1 Raw_Read_Error_Rate	 0x002f   100   253   051	Pre-fail  Always	   -	   0											
  3 Spin_Up_Time			0x0027   100   253   021	Pre-fail  Always	   -	   0											
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   3											
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0											
  7 Seek_Error_Rate		 0x002e   200   200   000	Old_age   Always	   -	   0											
  9 Power_On_Hours		  0x0032   100   100   000	Old_age   Always	   -	   16										  
10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0											
11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0											
12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   3											
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   0											
193 Load_Cycle_Count		0x0032   200   200   000	Old_age   Always	   -	   5											
194 Temperature_Celsius	 0x0022   117   115   000	Old_age   Always	   -	   33										  
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0											
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0											
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0											
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0											
200 Multi_Zone_Error_Rate   0x0008   100   253   000	Old_age   Offline	  -	   0											
																																	
SMART Error Log Version: 1																										
No Errors Logged																													
																																	
SMART Self-test log structure revision number 1																					
Num  Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error									
# 1  Short offline	   Completed without error	   00%		 0		 -													
																																	
SMART Selective self-test log data structure revision number 1																	
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS																						
	1		0		0  Not_testing																								
	2		0		0  Not_testing																								
	3		0		0  Not_testing																								
	4		0		0  Not_testing																								
	5		0		0  Not_testing																								
Selective self-test flags (0x0):																									
  After scanning selected spans, do NOT read-scan remainder of disk.																
If Selective self-test is pending on power-up, resume after 0 minute delay.

zpool status seems to show a problem with my Plex Media Server files along with a few others?

Code:

[root@freenas ~]# zpool status -v																								  
  pool: CVZData1																													
state: ONLINE																													
status: One or more devices has experienced an error resulting in data															
		corruption.  Applications may be affected.																				
action: Restore the file in question if possible.  Otherwise restore the															
		entire pool from backup.																									
   see: http://illumos.org/msg/ZFS-8000-8A																						
  scan: resilvered 1.99T in 7h56m with 32 errors on Sun Mar 12 20:09:58 2017														
config:																															
																																	
		NAME											STATE	 READ WRITE CKSUM												
		CVZData1										ONLINE	   0	 0 3.47K												
		  mirror-0									  ONLINE	   0	 0 13.9K												
			gptid/22db21f3-06fb-11e7-adcf-94de8001cf84  ONLINE	   0	 0 13.9K												
			gptid/52f9fa22-d0a8-11e4-a7a0-94de8001cf84  ONLINE	   0	 0 13.9K												
																																	
errors: Permanent errors have been detected in the following files:																
																																	
		<metadata>:<0x122>																										
		<metadata>:<0x123>																										
		<metadata>:<0x124>																										
		<metadata>:<0x15a>																										
		<metadata>:<0x64>																										  
		<metadata>:<0x6a>																										  
		CVZData1/jails_2/plexmediaserver_1:<0x0>																					
		/mnt/CVZData1/jails_2/plexmediaserver_1/var/db/plexdata/Plex Media Server/Logs/Plex Media Server.log						
		/var/db/system/freenas.local-2017-03-10-1.db																				
		/var/db/system/freenas.local-2017-03-10-2.db																				
		/var/db/system/freenas.local-2017-03-10-3.db																				
		/var/db/system/syslog-f36704f2fe794cb6a75657843255655d/log/nginx-error.log												
		/var/db/system/cores/devd.core																							
		/var/db/system/cores/python2.7.core																						
		CVZData1/PLEXMedia:<0x0>																									
																																	
  pool: freenas-boot																												
state: ONLINE																													
  scan: scrub repaired 0 in 0h0m with 0 errors on Tue Mar  7 03:45:38 2017														
config:																															
																																	
		NAME		STATE	 READ WRITE CKSUM																					
		freenas-boot  ONLINE	   0	 0	 0																					
		  da0p2	 ONLINE	   0	 0	 0																					
																																	
errors: No known data errors

Now what?

SweetAndLow · Mar 12, 2017

You have data loss in your pool from not having proper data protection at some point. Sometimes you can remove those files but since you have done metadata corruption you are going to have to rebuild your pool. Copy as much of as possible.

Sent from my Nexus 5X using Tapatalk

thedirtmerchant · Mar 12, 2017

Copying underway.
Should I have any concern of using the same HDDs for the rebuild?

Do I need to specifically reformat the drives before rebuilding? Or is that taken care of anyway in resetting everything...

SweetAndLow · Mar 13, 2017

thedirtmerchant said:
Copying underway.
Should I have any concern of using the same HDDs for the rebuild?

Do I need to specifically reformat the drives before rebuilding? Or is that taken care of anyway in resetting everything...

Looks like the drives are ok to use. You are not maintaining them very well though. You need to be running consistent smart tests on them. Read the manual to learn how. Doing this would probably have prevented your current situation. You should also fully test and burn in that new drive and probably the old one also. Check out my signature for how to link.

Sent from my Nexus 5X using Tapatalk

SweetAndLow · Mar 13, 2017

thedirtmerchant said:
Copying underway.
Should I have any concern of using the same HDDs for the rebuild?

Do I need to specifically reformat the drives before rebuilding? Or is that taken care of anyway in resetting everything...

Looks like the drives are ok to use. You are not maintaining them very well though. You need to be running consistent smart tests on them. Read the manual to learn how. Doing this would probably have prevented your current situation. You should also fully test and burn in that new drive and probably the old one also. Check out my signature for how to link.

Sent from my Nexus 5X using Tapatalk

SweetAndLow · Mar 13, 2017

thedirtmerchant said:
Copying underway.
Should I have any concern of using the same HDDs for the rebuild?

Do I need to specifically reformat the drives before rebuilding? Or is that taken care of anyway in resetting everything...

Looks like the drives are ok to use. You are not maintaining them very well though. You need to be running consistent smart tests on them. Read the manual to learn how. Doing this would probably have prevented your current situation. You should also fully test and burn in that new drive and probably the old one also. Check out my signature for how to link.

Sent from my Nexus 5X using Tapatalk

thedirtmerchant · Mar 13, 2017

Thanks for the info, info, info! lol.
I'll read through and do the burn in and start doing smart tests regularly. Learn new things everyday.
Le sigh.

New problem though.

OS won't boot up completely.
Stops at the same point each time.
Does this mean anything:

SweetAndLow · Mar 13, 2017

Your boot device is probably dead. Time to replace it. Hope you backed up your config file and/or encryption keys.

Sent from my Nexus 5X using Tapatalk

thedirtmerchant · Mar 13, 2017

Wow. Batting 1.000 this week.
Sheesh.

thedirtmerchant · Mar 13, 2017

And, I do have a backup of the config. Thankfully.

rs225 · Mar 13, 2017

Run a memtest as well. That many checksum errors generally means you have some bad hardware.

Important Announcement for the TrueNAS Community.

Replace Failed Drive, "CRITICAL: The volume Data1 (ZFS) state is UNKNOWN:

thedirtmerchant

Patron

thedirtmerchant

Patron

thedirtmerchant

Patron

SweetAndLow

Sweet'NASty

thedirtmerchant

Patron

SweetAndLow

Sweet'NASty

SweetAndLow

Sweet'NASty

SweetAndLow

Sweet'NASty

thedirtmerchant

Patron

SweetAndLow

Sweet'NASty

thedirtmerchant

Patron

thedirtmerchant

Patron

rs225

Guru

Similar threads