Phantom alerts on a drive maybe?

weakgame

Cadet
Joined
Dec 11, 2017
Messages
2
Hello all, love the community and have a few versions of my NAS over the years and love it. Went from 12X2 to now 12x @tb drives in a raidz2. I am getting an alert in the GUI that says I have unrecoverable errors and in the past this means drive is dying and replace it. I have many spare I can put in but in this case the first time I am not seeing "bad drive behavior" and in the past see a ton of counters going up but this time its not the case. I am also not seeing my short or long scheduled tasks or even my scrubs reflecting the error. I logged back in via IE and cleared cached thinking that might help but no love. I have also rebooted it and also have even tried to unplug the drive that has the errors for a bit then back in, this cleared if for a bit then it came back stating I have 8 unrecoverable sectors.


My question is how can I clear this until it goes up or just replace the drive for sure? As you can see in my notes below it seems fine on the pool status and also drive life wise its not that old I think.


Current status? I am running a smart scan on the problem drive again, I already ran scrub today. ANY help would be appreciated. :)







Last login: Thu Dec 12 16:54:49 2019 from 192.168.0.3
FreeBSD 11.1-STABLE (FreeNAS.amd64) #0 r321665+79f05c3dd3d(HEAD): Wed Jan 23 12:02:34 EST 2019

FreeNAS (c) 2009-2019, The FreeNAS Development Team
All rights reserved.
FreeNAS is released under the modified BSD license.

For more information, documentation, help or support, go here:
http://freenas.org
Glen is amazing!
zpool status
zpool clear "pool name"


mount_smbfs -N -I192.168.0.1 //admin@192.168.0.1/movies "/mnt/Primary_raidz/jails/plexmediaserver_1/var/db/plexdata/Plex Media Server/usb_movies"

run "jls" to find your jail #, and then "jexec # tcsh"

/usr/local/bin/mono /usr/local/share/radarr/Radarr.exe --nobrowser --data=/config

Warning: settings changed through the CLI are not written to
the configuration database and will be reset on reboot.

root@g-nas:~ # smartctl -q noserial -a /dev/da1
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.1-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Seagate Barracuda 3.5
Device Model: ST3000DM008-2DM166
Firmware Version: CC26
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Fri Dec 13 13:18:13 2019 MST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 116) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: ( 80) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 315) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x1085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 118 099 006 Pre-fail Always - 188138240
3 Spin_Up_Time 0x0003 094 094 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 25
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 082 060 030 Pre-fail Always - 190619395
9 Power_On_Hours 0x0032 081 081 000 Old_age Always - 16891
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 25
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0 0 0
189 High_Fly_Writes 0x003a 084 084 000 Old_age Always - 16
190 Airflow_Temperature_Cel 0x0022 061 051 045 Old_age Always - 39 (Min/Max 37/49)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 22
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 106
194 Temperature_Celsius 0x0022 039 049 000 Old_age Always - 39 (0 24 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 8
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 8
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 16890h+11m+51.410s
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 32727073012
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 408717900121

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed: read failure 40% 16816 3661260384
# 2 Short offline Completed without error 00% 16442 -
# 3 Short offline Completed without error 00% 16433 -
# 4 Short offline Completed without error 00% 16202 -
# 5 Short offline Completed without error 00% 16193 -
# 6 Extended offline Completed without error 00% 16099 -
# 7 Short offline Completed without error 00% 15698 -
# 8 Short offline Completed without error 00% 15689 -
# 9 Short offline Completed without error 00% 15458 -
#10 Short offline Completed without error 00% 15449 -
#11 Extended offline Completed without error 00% 15355 -
#12 Short offline Completed without error 00% 14978 -
#13 Short offline Completed without error 00% 14969 -
#14 Short offline Completed without error 00% 14738 -
#15 Short offline Completed without error 00% 14729 -
#16 Extended offline Completed without error 00% 14636 -
#17 Short offline Completed without error 00% 14234 -
#18 Short offline Completed without error 00% 14225 -
#19 Short offline Completed without error 00% 13994 -
#20 Short offline Completed without error 00% 13985 -
#21 Extended offline Completed without error 00% 13892 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

root@g-nas:~ # smartctl -A /dev/da1
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.1-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 118 099 006 Pre-fail Always - 188145888
3 Spin_Up_Time 0x0003 094 094 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 25
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 082 060 030 Pre-fail Always - 190619683
9 Power_On_Hours 0x0032 081 081 000 Old_age Always - 16891
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 25
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0 0 0
189 High_Fly_Writes 0x003a 084 084 000 Old_age Always - 16
190 Airflow_Temperature_Cel 0x0022 061 051 045 Old_age Always - 39 (Min/Max 37/49)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 22
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 106
194 Temperature_Celsius 0x0022 039 049 000 Old_age Always - 39 (0 24 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 8
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 8
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 16890h+14m+04.326s
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 32727104068
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 408717900137

root@g-nas:~ # zpool status
pool: freenas-boot
state: ONLINE
scan: scrub repaired 0 in 0 days 00:02:02 with 0 errors on Thu Dec 12 03:47:02 2019
config:

NAME STATE READ WRITE CKSUM
freenas-boot ONLINE 0 0 0
mirror-0 ONLINE 0 0 0
da13p2 ONLINE 0 0 0
da12p2 ONLINE 0 0 0
da11p2 ONLINE 0 0 0

errors: No known data errors

pool: tank
state: ONLINE
scan: resilvered 2.30M in 0 days 00:00:03 with 0 errors on Thu Dec 12 16:54:17 2019
config:

NAME STATE READ WRITE CKSUM
tank ONLINE 0 0 0
raidz2-0 ONLINE 0 0 0
gptid/8d5b769c-e05b-11e7-a0bd-0cc47a468a03 ONLINE 0 0 0
gptid/fd685775-61d9-11e8-ad3e-0cc47a468a03 ONLINE 0 0 0
gptid/8f430731-e05b-11e7-a0bd-0cc47a468a03 ONLINE 0 0 0
gptid/904d5078-e05b-11e7-a0bd-0cc47a468a03 ONLINE 0 0 0
gptid/9155c342-e05b-11e7-a0bd-0cc47a468a03 ONLINE 0 0 0
gptid/925ca178-e05b-11e7-a0bd-0cc47a468a03 ONLINE 0 0 0
gptid/9359086a-e05b-11e7-a0bd-0cc47a468a03 ONLINE 0 0 0
gptid/946ecf61-e05b-11e7-a0bd-0cc47a468a03 ONLINE 0 0 0
gptid/953f2a9e-e05b-11e7-a0bd-0cc47a468a03 ONLINE 0 0 0
gptid/963bf070-e05b-11e7-a0bd-0cc47a468a03 ONLINE 0 0 0
gptid/97467fa4-e05b-11e7-a0bd-0cc47a468a03 ONLINE 0 0 0
 

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weakgame

Cadet
Joined
Dec 11, 2017
Messages
2
Update ( I hate those guys that do stuff and never update) I ran scrub and also did long smart scan, the smart scan triggered the unrecovrable sectors to go from 8 to now 10. Even though the counts in the zpool status errors is still zero this was enough to make me RMA the drive and but my extra drive in (since I have so many I keep and extra for my raidz2 just in case and never have downtime. Its going thought the resliver now.

IE I gave up and just replaced the problem child.

PS I really want to go from 3 TB drives to 4 but dont have the space to dump my 30 TB of data anywhere else so really looking forward to the next version where its rumored to mimic uraid and I can replace one drive at a time and upgrade size, cant wait :)
 
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