owncloud-client rejected over Internet but browser and LAN accepted

[buechling]

Hallo,

i use FreeNAS-9.3-STABLE-201509022158 and installed the plugin owncloud-8.1.1-amd64 - the /media folder is in the jail ( no external disk deccessary ) and belogns to user "www".. ( all tasks were performed in the freenas-webfrontend ). then i created an admin for owncloud and other users.

i use an router with dd-wrt ( cuatomizable linux operating system ). the dhcp-server gives 192.168.1.1 to freenas and 192.168.1.2 to the owncloud jail. on my local network, i can now open the http page "192.168.1.2:443" and can login to owncloud with user + password. i also can use the official owncloud-client and log in on "192.168.1.2:443"

for internet access i forward port 443 to 192.168.1.2 and use a dyndns service. over the internet, i can use a browser to access "https://myname.dyndns.org:443" and can log in to owncloud. but when i try the official client "owncloud-client" ( ubuntu 14.10 64bit ), i can reach the server "https://myname.dyndns.org:443" ( ssl certificate is shown, i click accept ). but my user + password is not accepted ( i see "error: wrong login credemtials" ) see screenshot!

so why can i login over LAN and login over forewarded browser but not over a forewarded client? i use the german version, but my user + password only use standard characters a-z A-Z 0-9. i also tried port 80: also not possible with client.. so this should not be an ssl problem..

 

[Joshua Parker Ruehlig]

you should check /media/owncloud.log to see if anything is being logged.

 

[Joshua Parker Ruehlig]

also, to confirm. are the browser and client on the same machine? I know when I used to use ddwrt I'd need to setup NAT mirroring to access my external services from inside my LAN

 

[buechling]

thank you for the fast response!

you should check /media/owncloud.log to see if anything is being logged.

hmm, when i use an nonexisting user i see:
{"reqId":"HOHU\/jZBly5fgeJ0OF7h","remoteAddr":"146.*.*.*","app":"core","messa
ge":"Login failed: 'user' (Remote IP: '146.*.*.*)","level":2,"time":"2015-10-
13T21:16:39+00:00"}( IP masked with * )
but when i use the correct login, nothing appears in this file ( but the client says that i can not log in )

also, to confirm. are the browser and client on the same machine? I know when I used to use ddwrt I'd need to setup NAT mirroring to access my external services from inside my LAN

i did not even try to access external address from internal network.. always makes problems!
two machines: the machine in local network can use browser AND client ( over internal ip )
the machine in internet can only use browser.. ( over external ip )

 

[Joshua Parker Ruehlig]

I suggest you turn on debug logging, on the client side. also that you post this to github or the owncloud forums because it sounds specific to the client.