Often unable to connect to truenas host

arice

Cadet
Joined
Dec 13, 2023
Messages
3
My truenas scale often cannot be connected. The nas host address cannot be accessed when entering it on the web page. There is no nas host in the device list of the router. There is no signal output when connected to the monitor. There is no error message by email. After a physical restart, it can be used normally. There is no error message. The network card It is the onboard intel i211-at. I checked the official support list and found that this network card is supported. Since this situation will also occur when there is no data interaction, and there is no error message, I don’t know how to troubleshoot the error. Don't know what caused the problem? I hope you can help me solve the problem, thank you!

The hardware model used by my truenas host is:
CPU: Ryzen R7 1700
Memory: Kingston DDR4 2666
Motherboard: ASUS ROG B450-E Gaming
GPU: XFX RX 480 4G
Network card: Onboard network card Intel i211-AT
System hard drive: Kingston 128GB SATA SSD
Data hard drive: Samsung 2.5-inch mechanical hard drive 1TB 5400 rpm / Western Digital 2.5-inch mechanical hard drive 1TB 5400 rpm (mirror mode)
Cache hard drive: Western Digital SN750 512GB
 

arice

Cadet
Joined
Dec 13, 2023
Messages
3
The truenas system version is the latest version
 

LarsR

Guru
Joined
Oct 23, 2020
Messages
719
Sounds Like the Power saving Problems with 1. Gen ryzen. Go to your BIOS, disabled c-states, erp-ready and AMD cool&quiet. Those Features Cut Power to some parts when the CPU is mostly idle and truenas doens't like this.
I had a similar issue with my 1600x where i would loose all access to the system until i hard reset it. Usually happened after around 3 Days for me.
 

arice

Cadet
Joined
Dec 13, 2023
Messages
3
Sounds Like the Power saving Problems with 1. Gen ryzen. Go to your BIOS, disabled c-states, erp-ready and AMD cool&quiet. Those Features Cut Power to some parts when the CPU is mostly idle and truenas doens't like this.
I had a similar issue with my 1600x where i would loose all access to the system until i hard reset it. Usually happened after around 3 Days for me.
Thanks for your reply, I will try what you said, thank you
 
Top