Loss of data

[carleycr]

Out of curiosity, do movies originally downloaded as NZB's automatically disappear after their retention time is reached?

 

[joeschmuck]

Out of curiosity, do movies originally downloaded as NZB's automatically disappear after their retention time is reached?

I can't answer that one, I don't use NZB.

The only thing I can think of right now is that Plex does allow you to delete content, I set mine up so users cannot remove content. This could be useful to delete content if you are downloading TV shows and once watched you then can delete them via Plex. Maybe someone is deleting your movies?

You could change the permissions to "777" and then copy the movies back. If it still says you already have a copy of that movie then you might need to inspect the folder you are trying to place the data. How are you accessing these shares? CIFS, NFS, or directly on the server shrough SSH?

Listing all the files is easy in the shell, use ls -all and it will show you everything, even if it's hiding.

 

[carleycr]

Where is that setting in Plex? I only see the option for the server owner to delete content.

I access the folder via NFS share. Before I change permissions, I thought I'd add that I can not find the file it says already exists in the share. When I try to copy from my Mac to the Server, I get prompted for a user name and password, which I enter. When asked what I want to do when it finds an existing copy, if I say keep both, it creates thousands of files all of which are Zero Bytes in size. I've had this happen to me before, and I've never looked into it. Does this seem like something with my data is jacked up? Seems somewhat advanced.

Would it help if I output permissions for the media user mapped to that share? If so, how would I go about that. Whenever I connect to that share on my Mac, I don't get prompted to enter username and password.

 

[carleycr]

bump

 

[Chris Moore]

It looks like all of the problems are related to user permissions. You must have created a situation where the file is there but you can't see it because it isn't your file.
How many things have you tinkered with?

Sent from my SAMSUNG-SGH-I537 using Tapatalk

 

[carleycr]

It looks like all of the problems are related to user permissions. You must have created a situation where the file is there but you can't see it because it isn't your file.
How many things have you tinkered with?

Sent from my SAMSUNG-SGH-I537 using Tapatalk

I've "tinkered" with it in the past, but not in the recent past. More than 6 months ago. This issue of missing files started about 2-3 weeks ago. Would it hurt to manually update permissions somehow and see if that works? I do have specific settings setup for the dataset to allow plugins to write to the dataset and move items. These settings are related to Joshua Parker Ruehlig guide for media plugins.

 

[Chris Moore]

I do have specific settings setup for the dataset to allow plugins to write to the dataset and move items.

What I am thinking is that the file ownership is connected to the account of the plugin and that is a different account than yours. The consequence being that the system is not allowing you to see files that it sees as belonging to someone else. It may be that you can fix this, and it is just a theory based on what you have been telling us, but I think your data is present, just invisible to you.

Would it hurt to manually update permissions somehow and see if that works?

That is probably the only way to fix it, if the problem is what I think it is

 

[carleycr]

What I am thinking is that the file ownership is connected to the account of the plugin and that is a different account than yours. The consequence being that the system is not allowing you to see files that it sees as belonging to someone else. It may be that you can fix this, and it is just a theory based on what you have been telling us, but I think your data is present, just invisible to you.

That is probably the only way to fix it, if the problem is what I think it is

Thanks Chris. I'll inquire about fixing my permissions.

@Joshua Parker Ruehlig any ideas on how to provide you the permissions for my media movie folder to determine why all of a sudden I can't see over half of my files?

 

[carleycr]

I thought I'd add the permissions that are currently setup for my media dataset. This is where my media files have lived since I built my NAS. How do I view the account that is connected to the plugin? The NFS share has permissions set to Mapall user as media and Mapall group as media. There is a user that is me and that user is part of the media group. I've been able to see all the media files in the past, so not sure what would have changed there.

 

[cobrakiller58]

/mnt/Vol1/jails/customplugin_1/mnt/media has /mnt/Vol1/DS1 and /mnt/Vol1/media mounted to it.

how does that work?

 

[joeschmuck]

Closed since the OP oppened a new thread on this same issue.